Senior account director Work, Jobs in Birmingham, Wmd (with Salaries)

Strategic Account Director
OCS Group —Birmingham
- Customer service
- Engineering
Quick apply
9d
Account Director
Auto Union Finance Ltd —Birmingham
- From £70,000 a year
- Full-time
- Sales
- Financial services
- Negotiation
- Work from home
- Sick pay
Quick apply
Regional Director - Education (SEND)
Esland —Birmingham
- £85,000 a year
- Full-time
- Hybrid work
- Childcare
- Travel
- School
- Annual leave
Quick apply
3d
L&D Programme Director
Ashorne Hill Management College —Leamington Spa
- From £47,000 a year
- Full-time
- Presentation skills
- Driving
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Senior Quantity Surveyor / Commercial Manager
WeConstructUK LTD —Birmingham
- £56,000 - £65,000 a year
- Full-time
- Maintenance
- Bachelor's degree
- In-person
Quick apply
10d
Account Director
TVS Supply Chain Solutions —Birmingham
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Director of DDaT
VisitBritain/VisitEngland —Birmingham
- £125,000 - £135,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee discount
2d
Audit Senior
Modus Talent Ltd —Birmingham
- £36,000 - £50,000 a year
- Full-time
- Analysis skills
- Accounting
- In-person
- Free parking
- Annual leave
Quick apply
Deputy Head of Operations
National Crime Agency —Birmingham
- £4,218 a month
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Team management
- Annual leave
Local Audit Office - Controller of Local Audit
Ministry of Housing, Communities and Local Government —Birmingham
- £200,000 - £220,000 a year
- Full-time
- English
- Analysis skills
- Presentation skills
- Annual leave
13d
Management Accountant (Manufacturing SME)
S Jones Containers Ltd —Walsall
- £43,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
5d
Head of New Business
BDO —Birmingham
- Full-time
- Sales
- SQL
- Contracts
Senior Communications and Engagement Lead
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £57,528 - £64,750 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
9d
Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group
Alvarez & Marsal —Birmingham
- Spanish
- Data analysis skills
- English
5d
Deputy Director Sector Reporting
Department for Education —London
- £81,000 a year
- Part-time
- Presentation skills
- Communication skills
2d
Senior Project Manager
Sisk —Birmingham
- Full-time
- Project management
- Contracts
- Negotiation
- Annual leave
Associate Director - Regional Local Authority Account Lead
Arcadis —Birmingham
- Bachelor's degree
- Leadership
- Communication skills
Head of Business Management
Department for Transport —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Head of Customer Experience Strategy – Bus Franchising
West Midlands Combined Authority —Birmingham
- £70,534 - £76,008 a year
- Part-time
- AI
- Leadership
- Annual leave
- Employee discount
12d
Head of Strategic Partnerships and Income Generation
Gordon Moody —Redditch
- £55,000 - £60,000 a year
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
3d

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senior account director jobs near birmingham, wmd

Strategic Account Director

OCS Group -
Birmingham

Quick apply

Job details

Permanent
9 days ago

Qualifications

Customer service
Engineering
Business management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role:

Role Overview:

Accountable for the strategic interpretation of chosen accounts to shape our delivery to increase volume and profitability. KAM lead for EMCOR and engage in all company related KAM activity. To directly engage with customers to deliver maximum business growth and service expansion for EMCOR UK. Ensures service delivery to agreed customer KPIs and satisfaction levels.Seeks growth in all allocated areas well as supporting new business acquisition. Proactively manages compliance with company processes and policies, including H&S, HR, QA etc.

What you'll do:

Provide effective safety and cultural leadership through visibility and actions at all times to EMCOR UK employees
Help to deliver EMCOR UK annual incremental growth of both revenue and EBIT / Sales % from contractual obligation
Manage the relationship integration between business units.
Engage at senior level within EMCOR to understand their landscape and Interpret into tangible actions for the business
Actively deploy services to all available accounts within EMCOR
Effective Management of all allocated service accounts
Management accountability for customer service performance.
Regular customer engagement to ensure the appropriate level of 'hierarchical matching' Constantly review and challenge KAM plans to all selected customers
Create and maintain EMCOR KAM plan
Focused on retention and expansion of existing business relationships, increasing the value to EMCOR UK from existing contracts through identification of cross-selling opportunities for development by BDMs and managing the development of new business opportunities.
Provide thorough understanding of customers' business activities and service needs.
Provide sound information and advice to customers on EMCOR services.
Able to identify and effectively resolve service delivery problems and maintain business relationships.
Manages team service delivery targets (customer KPIs and satisfaction levels).
Manages team business performance in relation to targets (e.g. budgeted revenue, gross margin, operating profit, growth and trade debtors targets).
Management of Health, Safety, Security, Environmental and Technical Compliance issues that affect customers and employees.
Accountable for own development plan for continuous improvement of competences in relation to the EMCOR career development program.
To ensure that all operatives within reporting cost centres have an annual appraisal and mid year review.
Provide strategic detail to assist business unit and overall EMCOR 5 Year Plan is achieved.

About the role

Who you'll be:

Experience in general business management, preferably in a business service environment
Knowledge of customer operations, business drivers, financials and specialist sources of information, where necessary gained by working the customers' Industry sector.
Good understanding of customer service principles
Ideally qualified to HNC/degree level in engineering, commercial management, business administration or facilities management.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

senior account director jobs in birmingham, wmd

Strategic Account Director

Account Director

Regional Director - Education (SEND)

L&D Programme Director

Senior Quantity Surveyor / Commercial Manager

Account Director

Director of DDaT

Audit Senior

Deputy Head of Operations

Local Audit Office - Controller of Local Audit

Management Accountant (Manufacturing SME)

Head of New Business

Senior Communications and Engagement Lead

Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group

Deputy Director Sector Reporting

Senior Project Manager

Associate Director - Regional Local Authority Account Lead

Head of Business Management

Head of Customer Experience Strategy – Bus Franchising

Head of Strategic Partnerships and Income Generation

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