Service desk support Work, Jobs in Birmingham, Wmd (with Salaries)

IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
10h
Service Support Analyst
XC Trains Limited —Birmingham
- £32,000 - £35,000 a year
- Microsoft Outlook
- Customer service
- Windows
Quick apply
10d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
14d
Office Assistant (Part Time)
Carter Jonas —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Billing Assistant
Gateley —Birmingham
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Receptionist
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
14d
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
5d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Receptionist - Fixed Term
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
7d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
Receptionist (3 Month FTC)
Fisher German —Birmingham
- Monday to Friday
- Hybrid work
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
7d
Guest Service Assistant
Staybridge Suites Birmingham —Birmingham
- From £13.21 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Engineer
Global Observatory Solutions —Birmingham
- £3,200 - £4,500 a week
- Full-time
- Customer service
- Computer networking
- In-person
- Flexitime
- Life insurance
Quick apply
5d
Transport Coordinator
Darlaston Builders Merchants Limited —Walsall
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10d
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
2d

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service desk support jobs near birmingham, wmd

IT Support Technician

HomeSite Property & Technology Solutions Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 - £34,000 a year
10 hours ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Work from home

Qualifications

Microsoft Access
Customer service
Windows
Technical support
Computer hardware
IT support
Computer networking
IT
Communication skills
CompTIA A+
Help desk

Full job description

About the Role:

At HomeSite Property & Technology Solutions Ltd, we believe technology should make everyday work simpler, faster, and more reliable. We are looking for an IT Support Technician to join our Birmingham team and provide high-quality technical support across our business operations.

This role is ideal for a hands-on IT professional who enjoys troubleshooting, helping users, and improving technology systems. You will be responsible for resolving technical issues, maintaining IT equipment, supporting business applications, and ensuring users receive a smooth and efficient IT experience.

You are not just fixing problems—you are helping create a reliable technology environment that allows our teams to work effectively. You will work closely with colleagues across the business, identify opportunities for improvement, and play an important role in maintaining our IT services.

Why Work With Us?

Supportive Environment: Join a growing company where your technical skills and ideas are valued. You will work with a team that encourages collaboration, problem-solving, and continuous improvement.

Career Development: We support professional growth and provide opportunities to expand your technical knowledge, work with new technologies, and develop your IT career.

Variety of Challenges: Every day brings different technical challenges, from user support and troubleshooting to system improvements and technology projects.

Modern Technology Focus: You will work with current IT systems, business applications, and tools that support efficient and secure operations.

Impact: Your work will directly improve the experience of employees and users by keeping technology reliable, secure, and easy to use.

Key Responsibilities:

Technical Support: Provide first-line and second-line IT support through email, phone, remote access, and in-person assistance. Diagnose and resolve hardware, software, and system issues.

Hardware Management: Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, and other IT equipment.

Software Support: Support Windows operating systems, Microsoft 365 applications, business software, and user access requirements.

User Administration: Manage user accounts, permissions, password resets, and access requests while following security procedures.

Network Troubleshooting: Assist with connectivity issues, Wi-Fi problems, basic networking tasks, and IT infrastructure support.

Documentation: Maintain accurate records of technical issues, solutions, processes, and support activities.

IT Improvement Projects: Support system upgrades, technology improvements, and ongoing IT initiatives.

Customer Service: Provide professional, friendly, and efficient support to ensure users receive a positive IT experience.

What We Are Looking For:

Experience: Previous experience in an IT Support Technician, Help Desk Technician, Service Desk Analyst, Desktop Support Technician, or similar technical support role.

Technical Knowledge: Strong understanding of computer hardware, Windows operating systems, software troubleshooting, Microsoft 365, and general IT support principles.

Problem Solving: Ability to investigate technical issues, identify solutions, and communicate clearly with both technical and non-technical users.

Communication Skills: Excellent customer service skills with the ability to explain technical information in a simple and professional way.

Organisation: Strong attention to detail with the ability to manage multiple support requests and prioritise tasks effectively.

Certifications: IT certifications such as CompTIA A+, Microsoft certifications, or equivalent experience are desirable.

Mindset: You are proactive, dependable, and enjoy learning new technologies while delivering reliable support.

Pay: £28,000.00-£34,000.00 per year

Benefits:

Employee mentoring programme
Flexitime
Health & wellbeing programme
Work from home

Work Location: Hybrid remote in Birmingham B21 9LR

Quick apply

Refine Your Search

service desk support jobs in birmingham, wmd

IT Support Technician

Service Support Analyst

Customer Care Coordinator

Service Desk Analyst / IT Support Help Desk Technician

FM Help Desk Operative

Investigator

Office Assistant (Part Time)

Billing Assistant

Receptionist

App Support Analyst

Field Service Administrator

Receptionist - Fixed Term

1st / 2nd Line IT Support Analyst

IT Service Desk Agent

Telecoms Support Desk Engineer

Receptionist (3 Month FTC)

Guest Service Assistant

Technical Support Engineer

Transport Coordinator

Service Desk Analyst

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