Government Work, Jobs in Birmingham (with Salaries)

PNC Bureau Update Office
West Midlands Police —Birmingham
- Weekend availability
- Computer skills
- Communication skills
- Annual leave
- Employee discount
11d
PNC Case Resulting Officer
West Midlands Police —Birmingham
- Full-time
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
9d
Re-Housing Officer
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Hybrid work
- Presentation skills
4d
Allocations & Applications Officer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Organisational skills
- IT
- Communication skills
3d
Control Centre Operator
Birmingham City Council —Birmingham
- £28,598 - £33,699 a year
- Weekend availability
- Windows
- Travel
- Communication skills
4d
School Organisation Officer
Walsall Council —Walsall
- £31,537 - £34,434 a year
- Full-time
- School
- Flexitime
2d
Citizen Involvement Officer
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Full-time
- Travel
6d
Community Projects Officer
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Hybrid work
- Analysis skills
- Project management
- Communication skills
4d
Archive Trainee
Warwickshire County Council —Warwick
- £25,185 - £25,583 a year
- Part-time
- Customer service
- English
- Communication skills
- Annual leave
- Employee discount
2d
Careline Operator
Birmingham City Council —Birmingham
- £28,598 - £33,699 a year
- 12 hour shift
9d
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
10d
Assistant Housing Officer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- Driving
- Organisational skills
- Communication skills
2d
Marketing & Communication Officer
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Organisational skills
9d
Customer Service Advisor - Connect Customer Contact Service
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
4d
Ombudsman & Compensation Assistant
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
5d
Fraud Officer - Handsworth - Birmingham
Department for Work and Pensions —West Bromwich Central
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
11d
Deputy Registrar
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
10d
Civil Disclosure Officer
West Midlands Police —Birmingham
- Full-time
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Localities Housing Officer
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Full-time
- Hybrid work
10d
Care Assistant
Birmingham City Council —Birmingham
- £24,796 - £28,142 a year
- Part-time
3d

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PNC Bureau Update Office

West Midlands Police -
Birmingham

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Job details

Full-time
11 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Computer skills
Communication skills

Full job description

The Police National Computer is a database containing over 13 Million nominal records (Approximately 12 Million being criminal records). Over 68 Million vehicle records and in the region of 61 Million Driving Licence records. Owned by the Home Office with access being granted to all Police Forces and many other organisations West Midlands Police on average perform in the region of 1 million transactions on the PNC Monthly. The PNC bureau are responsible for updates to the records to ensure that the records owned by the Force are timely and accurate to enable operational colleagues to make operational policing decisions on the most up to date and accurate intelligence and data available.

The main purpose of this role is to process urgent PNC update requests received via Control Works, Forms App and email along with other computer interfaces. To ensure prioritisation of workload to ensure that service level agreements are met and that PNC is updated in a timely manner.

This role is shift work covering 24 hour period including weekends and Bank and Concessionary Holiday and appropriate allowances are paid.

The Role:

To be responsible for the operation of the Police National Computer Terminal, other computerised databases and ancillary equipment commensurate with the operation of the PNC Bureau

Key Responsibilities:

To update the PNC system ensuring accuracy of input in accordance with National PNC requirements, Force procedures and the Data Protection Act, including inputting for non-police agencies.
To operate such other communications or message handling equipment as may be required, including the receipt, logging and forwarding telephone / e- mail messages and updating various indices.
To act as administrators of the COMPACT missing persons system,
To perform out of hours VODS and QUEST extended searches on PNC
To perform all transaction logging enquiries for the Force.
To process Home Detention Curfew and Early release licences, and to process Hendon Daily Activity File printouts.
To operate the PNC terminal by inputting requests for information, receiving the replies, following Force security of information procedures, and maintaining and interrogating enquiry indices.
To assist with PNC faults and breakdowns, resetting passwords, unbarring user IDs and liaising with Hendon Service Desk with regard to terminal unlocking.
To carry out mandated five yearly reviews of PNC warning signals.
To maintain the terminal in efficient order, including the cleaning of keyboard, screen etc. and the operation of routine security precautions.

Essential Requirements:

Experience of searching of records and indices.
Good communication and decision-making skills.

Desirable Requirements:

Proven knowledge of Police procedures and computer systems
Proven knowledge of Data Protection Legislation
Proven computer skills
Proven telephone skills
Experienced in the use of PNC systems
Trained to vehicle PNC update level
Trained to names PNC update level
ControlWorks trained to level two

Training: It is a special condition that post holders will be required to undertake PNC training to full PNC Phoenix level. Failure to complete the Phoenix course successfully may result in redeployment to an alternative position elsewhere in the organisation. Your grading in this post would not be protected.

Vetting : Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test.

Interviews: To be confirmed.

Contact: For further information regarding the role, please contact Freya Reid-Lees on [email protected]

Benefit Statement
By choosing to join West Midlands Police you will receive an enhanced benefits package including:

Fair remuneration with progression opportunities and access to a very competitive pension scheme.
Enhanced annual leave in addition to public holiday entitlements.
Discounts across travel, parking, daily costs of living and leisure activities.
A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

Apply Now

Refine Your Search

government jobs in birmingham

PNC Bureau Update Office

PNC Case Resulting Officer

Re-Housing Officer

Allocations & Applications Officer

Control Centre Operator

School Organisation Officer

Citizen Involvement Officer

Community Projects Officer

Archive Trainee

Careline Operator

Tier 1 Complaints Officer

Assistant Housing Officer

Marketing & Communication Officer

Customer Service Advisor - Connect Customer Contact Service

Ombudsman & Compensation Assistant

Fraud Officer - Handsworth - Birmingham

Deputy Registrar

Civil Disclosure Officer

Localities Housing Officer

Care Assistant

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