Helpdesk manager Work, Jobs in Birmingham (with Salaries)

Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
- Annual leave
Quick apply
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
People Operations Lead
Serco Group —Solihull
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Case management
- Annual leave
- Employee assistance programme
Contract Services Manager
EQUANS —Birmingham
- Microsoft Word
- Microsoft Excel
- Contracts
- Annual leave
- Employee assistance programme
2d
Service Desk Manager
wavenet —Solihull
- Full-time
- Management
- Team management
- Travel
Quick apply
Assistant Workplace Services Manager
Government Property Agency —Coventry
- £36,000 - £39,494 a year
- Full-time
- Customer service
- Presentation skills
- Continuous improvement
11d
Receptionist
LAH Property Marketing —Birmingham
- £18,883 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
11d
Tramps Data & Systems Manager
Cushman & Wakefield —Birmingham
- Microsoft Excel
- English
- IT
Quick apply
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- AI
1d
Maintenance Assistant
Equans —West Bromwich
- Up to £26,400 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
2d
Key Account Manager
Mitie —Birmingham
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
10d
Associate Director, Commercial Property Manager
BNP Paribas —Birmingham
- Full-time
- Accounting
- Leadership
- Annual leave
- Employee discount
Senior Manager, Merchant Acquiring Fraud Risk
HSBC Global Services Limited —Birmingham
- Full-time
- Machine learning
- Organisational skills
- Time management
3d
Shift Maintenance Assistant
Equans —Smethwick
- Up to £26,400 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
2d
Planner
Arcus FM —Redditch
- £26,758 a year
- Full-time
- Annual leave
Quick apply
Estates Administrator
SWFT Clinical Services Ltd —Warwick
- £28,484.53 a year
- Overtime
- Microsoft Office
- Annual leave
- Employee assistance programme
4d
Assistant Site Manager
Mitie —Tipton
- £13.78 an hour
- Part-time
- School
- Employee discount
2d
Relationship Manager, SME Business Banking
HSBC Global Services Limited —Birmingham
- Full-time
- Hybrid work
- Customer service
14h
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Customer service
- Contracts
Quick apply
Regional Maintenance Operative
The Old Station Nursery —Wellesbourne
- £36,000 a year
- Full-time
- Maintenance
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply

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Helpdesk Team Manager

Arcus FM -
Redditch

Quick apply

Job details

Full-time
Up to £36,050 a year

Benefits

Annual leave
Company pension

Qualifications

Performance management
IT
Leadership
Communication skills

Full job description

We are now seeking for a Team Manager to join us on a permanent basis at our Redditch site.

You’ll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You’ll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you’ll provide accurate and concise reports of work order resolution status daily to senior management.

You’ll be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you’ll find it second nature to understand the complexities of the business whilst building rapport with your networks across all business areas.

You'll be a strong self motivated people manager with effective communication, problem solving and performance management skills. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels. You’ll find it easy to adapt to change quickly and to the ever-changing priorities.

When you join us you will receive:

Salary: up to £36,050 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

helpdesk manager jobs in birmingham

Helpdesk Team Manager

Senior Scheduler

People Operations Lead

Contract Services Manager

Service Desk Manager

Assistant Workplace Services Manager

Receptionist

Tramps Data & Systems Manager

Senior IT Support Analyst

Maintenance Assistant

Key Account Manager

Associate Director, Commercial Property Manager

Senior Manager, Merchant Acquiring Fraud Risk

Shift Maintenance Assistant

Planner

Estates Administrator

Assistant Site Manager

Relationship Manager, SME Business Banking

Customer Service Logistics Coordinator

Regional Maintenance Operative

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