Highway traffic management Work, Jobs in Birmingham (with Salaries)

[6990] Control Room Operator
National Highways —Birmingham
- £29,010.00 - £37,762.50 a year
- Typing
- Communication skills
1d
Assistant Engineer - Highway Management
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £37,280 a year
- Hybrid work
- AutoCAD
- Customer service
- Project management
- Free parking
- Annual leave
1d
Highways Maintenance Operative
COLAS ROADS UK —Birmingham
- £12.89 - £15.04 an hour
- Overtime
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Employee discount
Traffic Steward (Driver - Coventry)
Stadium Traffic Management Ltd —Coventry
- £12.71 - £13.10 an hour
- Part-time
- English
- Driving
- Communication skills
23h
Zonal Response Operative
COLAS ROADS UK —Birmingham
- £12.71 - £14.60 an hour
- Overtime
- Hybrid work
- Management
- Maintenance
- Driving
- Annual leave
- Employee discount
1d
Traffic Regulation Order Engineer
Civic Recruitment Limited —Coventry
- £17.47 an hour
- Full-time
- CAD
- Project management
- Presentation skills
Quick apply
2d
Health and Safety Advisor
Balfour Beatty Vinci —Birmingham
- Free parking
Highway & transport Design Technician
Steer —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Agent
Balfour Beatty —Warwick
- Hybrid work
- Civil engineering
- Construction experience
- Communication skills
- Annual leave
2d
Supervisor
COLAS ROADS UK —Birmingham
- £40,000 - £48,000 a year
- Hybrid work
- Microsoft Outlook
- Management
- Annual leave
- Employee discount
9d
Senior / Principal Transport Planner - Energy Sector
WSP —Birmingham
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Flexitime
- Work from home
Planner
COLAS ROADS UK —Walsall
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- Communication skills
- Time management
- Annual leave
- Employee discount
10d
Graduate Transport Planner
Pell Frischmann —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Civil engineering
Development /Transport Planner
WSP —Birmingham
- Part-time
- Hybrid work
- Project management
- Communication skills
- Flexitime
- Work from home
Senior Traffic Control Engineer - Technology Services
AECOM —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
Traffic Engineer - Senior or Principal , Birmingham
Jacobs —Birmingham
- Hybrid work
- AutoCAD
- IT
- Construction experience
Package Lead - Roads, Bridges, Infrastructure
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Civil engineering
- Project management
- Continuous improvement
- Gym membership
Quick apply
Senior Planning Officer
Warwickshire County Council —Warwick
- £44,075 - £46,142 a year
- Full-time
- English
- Travel
- Annual leave
- Employee discount
CAD Designer
COLAS ROADS UK —Birmingham
- £40,000 - £45,000 a year
- Hybrid work
- AutoCAD
- IT
- Construction experience
- Annual leave
- Employee discount
Senior Transport Planner
Pell Frischmann —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- English

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[6990] Control Room Operator

National Highways -
Birmingham

Apply Now

Job details

Permanent
£29,010.00 - £37,762.50 a year
1 day ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000509

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Birmingham (West Mids ROC)

Employment type: Permanent

Hours Per Week: 37

Job start date: 12/10/2026

Closing date: 31/07/2026

Job Description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the West Midlands region, where you’ll be based at our Regional Operations Centre in Birmingham.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The salary for the position is £29,010 plus 25% shift allowance (combined salary of up to £36,262.50), increasing to £30,210 plus shift allowance after 9 months successful probation (combined salary of up to £37,762.50).

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

highway traffic management jobs in birmingham

[6990] Control Room Operator

Assistant Engineer - Highway Management

Highways Maintenance Operative

Traffic Steward (Driver - Coventry)

Zonal Response Operative

Traffic Regulation Order Engineer

Health and Safety Advisor

Highway & transport Design Technician

Agent

Supervisor

Senior / Principal Transport Planner - Energy Sector

Planner

Graduate Transport Planner

Development /Transport Planner

Senior Traffic Control Engineer - Technology Services

Traffic Engineer - Senior or Principal , Birmingham

Package Lead - Roads, Bridges, Infrastructure

Senior Planning Officer

CAD Designer

Senior Transport Planner

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