Home based telephone Work, Jobs in Birmingham (with Salaries)

Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
14d
Customer Support Representative
Skirting World —Birmingham
- £25,350 a year
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Outlook
Quick apply
13d
Area Support Security Officer
ABM UK —Birmingham
- £12.71 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
Security Officer
ABM UK —West Bromwich
- £13 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
Attendance Monitor
South and City College Birmingham —Birmingham
- £12,835 a year
- Part-time
- English
- School
- Employee discount
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Administration Officer
Ministry of Justice —Birmingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Presentation skills
- Annual leave
- Employee discount
13d
Employment Coach - Online & F2F
Kooth —Birmingham
- £28,979.07 - £35,276.27 a year
- Hybrid work
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
8d
Streetworks Personal Assistant
Doocey Group —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Customer Operations Assistant (fixed term)
CIPP —Solihull
- Up to £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
6d
Child Maintenance Service Telephony Caseworker - Dudley
Department for Work and Pensions —Brierley Hill
- £27,866 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Flexible schedule
7d
Call Agent - Band 2 Part Time
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £25,272 a year
- Part-time
- Word processing
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Service Advisor- Part Time
Lookers —Worcester
- £11,048 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
Quick apply
7d
Cleaning Operative
ABM UK —West Bromwich
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Customer Service Adviser
Warwick District Council —Leamington Spa
- £26,824 - £28,598 a year
- Part-time
- Customer service
- Computer literacy
- In-person
- Work from home
22h
Administrative Officer
HM Prison & Probation Service —Birmingham
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
9d
Employee Benefits Consultant
PIB Group Services Ltd. —Birmingham
- Hybrid work
Quick apply
8d
Fraud Officer - Handsworth - Birmingham
Department for Work and Pensions —West Bromwich Central
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Housing Support Officer
Second City Housing Ltd —Birmingham
- From £22,308 a year
- Full-time
- In-person
- Negotiation
- Referral programme
Quick apply
Telephone Sales Representative
The Walk-in Shower Co. —Burton-On-Trent
- From £13.50 an hour
- Part-time
- CRM software
- Customer service
- Salesforce
Quick apply

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Home Energy Advisor

M Group -
Birmingham

Apply Now

Job details

£31,373 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

CRM software
Microsoft Office
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

Home Decarbonisation- We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero.

You’ll be part of our Home Decarbonisation team, working across community programmes designed to support households most in need.

This is a field-based and customer-facing role, combining in-home visits with telephone support, helping residents access the right solutions to improve their homes and reduce energy costs.

What will you be doing?

As a Home Energy Advisor, you’ll play a vital role in supporting residents—particularly those in vulnerable situations—to better manage their energy use and access available support.

You’ll be:

Providing face-to-face and telephone energy advice, tailored to individual household needs
Supporting residents to reduce energy usage, lower bills, and improve home efficiency
Identifying risks, safeguarding concerns and signposting to additional support services
Recommending practical solutions, including energy-saving behaviours and retrofit measures
Working closely with internal teams to deliver the full range of AgilityEco services
Accurately recording all interactions using CRM systems and maintaining high data quality
Managing referrals and recognising when to escalate queries or opportunities
Ensuring all customer data is handled safely and in line with GDPR and company policies

This is a role where empathy, judgement and initiative really matter-you’ll be helping people navigate real-life challenges while supporting wider sustainability goals.

What you’ll bring

A Level 3 Energy Awareness qualification (or equivalent energy efficiency qualification)
A solid understanding of household energy use and cost-saving measures
Experience supporting vulnerable customers, with sensitivity and professionalism
Awareness of safeguarding principles and how to respond appropriately
Strong communication skills—confident, clear and compassionate
Experience using CRM systems and Microsoft Office tools
High attention to detail, with the ability to manage multiple tasks and meet deadlines
A proactive mindset, able to work independently and use your initiative

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers:

25 days annual leave plus bank holidays
2 Paid volunteer days per year

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#AgilityEco #LI-SZ #LI-Remote INDREG

Apply Now

Refine Your Search

home based telephone jobs in birmingham

Home Energy Advisor

Customer Support Representative

Area Support Security Officer

Security Officer

Attendance Monitor

Telesales Executive

Administration Officer

Employment Coach - Online & F2F

Streetworks Personal Assistant

Customer Operations Assistant (fixed term)

Child Maintenance Service Telephony Caseworker - Dudley

Call Agent - Band 2 Part Time

Service Advisor- Part Time

Cleaning Operative

Customer Service Adviser

Administrative Officer

Employee Benefits Consultant

Fraud Officer - Handsworth - Birmingham

Housing Support Officer

Telephone Sales Representative

I want to receive the latest job alerts for home based telephone in birmingham

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