Operational Administrator – Brownhills
Competitive hourly rate + training + career development + wellbeing support
Looking for a role where you keep things organised, support a busy operations team, and play an essential part in keeping a fast‑moving site running smoothly?
If you enjoy structure, accuracy and being the go‑to person who keeps information flowing, this could be the perfect fit.
You’ll be joining a team where your contribution genuinely matters — because great operations rely on great administration.
What’s in it for you?
Joining our team means stepping into a stable role with room to grow. You’ll benefit from:
Secure, consistent employment in a friendly, growing organisation
On‑the‑job training, including SAP and waste‑industry systems
Opportunities to expand your skills across operations, compliance, KPIs, and customer service
A varied role where no two days are the same
A strong safety culture and supportive colleagues
25 days holiday + bank holidays
Company pension scheme
Health & wellbeing support (HSF)
Retail discounts
Referral scheme
Life insurance (after qualifying period)
What You’ll Be Doing
As an Operational Administrator, you’ll provide essential administrative support to the Operations Department at our Brownhills site. You’ll help keep documentation accurate, processes compliant, and communication running between Operations, Chemists, Customer Services, and Management.
Your responsibilities will include:
Generate IPOs within SAP in line with the IPO Procedure, obtaining correct approval levels
Support Managers & Supervisors with note‑taking during Back to Work Interviews and file documents correctly
Assist with completing and updating training sign‑off sheets
Provide holiday cover for the Stock Control Administrator
Support the Site Operations Manager / Plant Manager when liaising with Customer Services, Chemists and incoming consignment documentation
Scan incoming hard-copy waste consignment paperwork and update the Transfer Station Post‑Acceptance SharePoint file
Act as a point of contact for Customer Services for missing paperwork, weighbridge tickets and documentation queries
Maintain filing systems for operational equipment checks and site documentation
Update monthly KPI information for the Senior Leadership Team
Complete additional administrative duties as required to support smooth site operations
Generic Duties
Carry out additional tasks as required, in line with role capability
Support RED Industries’ overall objectives as part of the team
Promote a strong health & safety culture and maintain daily safety awareness
Take responsibility for your own and others’ safety
Report incidents, observations and concerns and ensure corrective actions are taken
Encourage safety improvements and collaborate with H&S representatives where needed
Ensure visitors, contractors and third parties comply with site H&S rules, including PPE
Raise Corrective Action Reports where needed
Support efficiency initiatives and champion responsible use of resources
Promote a “right first time” culture to reduce non‑conformities and incidents
Who We’re Looking For:
Critical Knowledge, Skills & Experience
Strong organisational skills
Computer literate with solid Excel capability
Comfortable working within a small team
Experience in the waste industry (desirable)
SAP experience (desirable)
Critical Qualifications
GCSE English
GCSE Mathematics
GCSE Science
Functional Knowledge
SAP system use
Raising IPOs
Following procedures and risk assessments
DSE awareness
Manual handling (low‑risk environment)
Fire Safety Awareness
Environmental Awareness
GDPR
Risk Assessment Awareness
Person Specification
We’d love to hear from you if you are:
A strong communicator who builds effective working relationships
Customer‑focused with a track record of professional service
Highly organised and reliable
A team player with excellent attention to detail
Someone with knowledge of waste legislation or hazardous waste (advantage)
Development & Training Opportunities
Included / Supported
IOSH Working Safely
Classification & Coding of Wastes (WM3)
Understanding Hazardous Waste & Related Legislation
Desirable
First Aid at Work
Fire Marshall Training
What Happens Next
Shortlisted candidates will be invited to our Brownhills site for a realistic job preview. You’ll meet the team, see the operation, and get a real feel for the working environment.
Need an interview outside normal hours? Just let us know when you apply.
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Work Location: In person
