Trainee service advisor Work, Jobs in Birmingham (with Salaries)

Trainee Service Advisor
Listers —Stratford-upon-Avon
- £32,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
5d
Customer Service Advisor/Apprentice
NFU Mutual Agency —Bridgnorth
- Part-time
- Microsoft Outlook
- Maths
- IT
17h
Parts Advisor Apprentice - Trade Supplier Level 2 - Coventry
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- Full-time
- English
- IT
- Communication skills
- Employee discount

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Trainee Service Advisor

Listers -
Stratford-upon-Avon

Apply Now

Job details

Permanent | Full-time
£32,000 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Full job description

An exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Volkswagen Dealership in Stratford-upon-Avon.

The hours of work are Monday to Friday, 8.30am – 5.30pm, plus one in 3 Saturdays from 8am to 1pm.

Introduction:
When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors.

We require driven and motivated individuals who are looking for a role with on-going training and progression. This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.

Duties will include:
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload

Dealing with outbound and inbound aftersales calls, booking customers vehicles into the Dealership for service or repairs

Accurate data inputting of customer details

Increase customer retention while ensuring customer satisfaction

Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.

Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.

Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

What we're looking for:
Unlimited confidence, resilience, drive, energy and talent

A well-presented individual with a desire, character and attitude to succeed

The ability to quickly establish and build rapport with our customers

A real hunger to meet and exceed targets and KPI’s

What we offer

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

Apply Now

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trainee service advisor jobs in birmingham

Trainee Service Advisor

Customer Service Advisor/Apprentice

Parts Advisor Apprentice - Trade Supplier Level 2 - Coventry

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