Hotel manager Work, Jobs in Birmingham B1 (with Salaries)

Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Deputy General Manager
Malmaison —Birmingham
- £45,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hotel Operations Manager
Mercure Birmingham West Hotel —West Bromwich
- From £40,000 a year
- Full-time
- Hospitality
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Hotel Operations & Commercial Manager
The Great Barr Hotel —Birmingham
- £35,000 - £37,000 a year
- Weekend availability
- Customer service
- Hotel
- Business development
Quick apply
2d
Operation Manager
Admin - HBH Birmingham —Birmingham
- Full-time
- Hotel
- Organisational skills
- Leadership
Quick apply
8d
Assistant Manager Front of House
Forest of Arden Hotel & Country Club —Birmingham
- £30,385 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
General Manager
MAD MONKEY PTE. LTD. —Birmingham
- Full-time
- Hospitality
- Hotel
- Maths
Quick apply
9d
Food & Beverage Manager Live-In
HandPickedHotels —Sutton Coldfield
- From £40,000 a year
- Temporary
- Management
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Madeleine Bar Manager
The Grand Hotel, Birmingham —Birmingham
- £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hotel Food & Beverage Operations Manager
Drayton Manor Resort Ltd —Tamworth
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
Night Manager
Hotel Du Vin —Birmingham
- £32,000 a year
- Night shift
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
22h
Leisure Team Leader
Village Hotels - Walsall - Leisure —Walsall
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Duty Manager
Hyatt Regency Birmingham —Birmingham
- £28,995.20 a year
- Full-time
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Executive Head Housekeeper
Ardencote – Housekeeping —Warwick
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
8d
F&B Director (Fixed Term)
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Referral programme
Quick apply
2d
Food and Beverage Team Leader
Village Hotels - Walsall - M&E —Walsall
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Guest Service Manager - Front Office
Reception - HBH Birmingham —Birmingham
- £29,950 a year
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Quick apply
Operations Manager
Brightstar Hospitality Management —Birmingham
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
Quick apply
Guest Relation Manager
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Referral programme
Quick apply
Food & Beverage Manager
Radisson Hotel Group —Birmingham
- Full-time
- Hotel
- IT
- Communication skills
- Employee discount
Quick apply

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Senior Hotel Guest Services Manager

NAM Rentals and Integrated Services
Birmingham

Quick apply

Job details

Permanent | Full-time
£5,000 - £5,500 a month

Qualifications

Hospitality
Supervising experience
Guest services
Leadership
Communication skills
Hotel experience

Full job description

About the Role

London is known for delivering world class hospitality experiences, and at NAM Rentals and Integrated Services, we bring that same standard to premium guest operations. We manage high performing hospitality environments where service excellence, operational efficiency, and memorable guest experiences are at the center of everything we do.

We are looking for a Senior Hotel Guest Services Manager who can lead front office operations while elevating the overall guest journey across multiple hospitality touchpoints. You will oversee guest relations strategy, mentor service teams, and ensure every guest interaction reflects professionalism, warmth, and attention to detail.

This is more than a front desk leadership role. You will help shape service standards, improve operational workflows, and collaborate with senior leadership to create exceptional hospitality experiences for both guests and corporate partners.

Why Work With UsThe Environment

Our London office operates within one of the city's most connected business districts. We believe hospitality professionals perform best in an environment built around collaboration, accountability, and service excellence.

Leadership Visibility

Your ideas and operational insights will be heard. You will work closely with executive leadership and contribute directly to service improvement initiatives and guest satisfaction strategies.

Career Development

We invest in leadership growth through hospitality workshops, management training programs, and industry conferences that keep our teams ahead of evolving guest expectations.

Modern Operations

We use advanced hotel management systems, guest feedback platforms, and digital service tools to streamline operations and improve the customer experience.

Key ResponsibilitiesGuest Experience Leadership

Lead all guest service operations to ensure a seamless and professional experience from arrival through departure. Handle VIP guest interactions and resolve escalated service concerns efficiently.

Team Management

Supervise, mentor, and support guest services teams across front office and hospitality operations. Conduct coaching sessions, performance reviews, and service quality assessments.

Operational Oversight

Monitor daily operational performance, staffing schedules, service standards, and departmental coordination to ensure consistent guest satisfaction.

Service Improvement

Analyze guest feedback, operational reports, and performance metrics to identify opportunities for improving service delivery and operational efficiency.

Stakeholder Coordination

Collaborate with housekeeping, concierge, reservations, facilities, and senior management teams to maintain high hospitality standards across all departments.

What We Are Looking ForExperience

Minimum 6 years of experience in hospitality or hotel operations, with at least 2 years in a senior supervisory or management position within guest services or front office operations.

Leadership Skills

Strong ability to lead diverse hospitality teams in fast paced service environments while maintaining professionalism and operational control.

Communication

Excellent verbal and written communication skills with the ability to confidently manage guest concerns, team coordination, and executive reporting.

Technology

Experience using hotel property management systems, guest engagement software, scheduling platforms, and operational reporting tools.

Mindset

You are service driven, highly organized, and capable of balancing operational efficiency with exceptional guest care. You understand how to create memorable hospitality experiences while achieving business objectives.

Benefits

Pay: £5,000.00-£5,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in birmingham b1

Senior Hotel Guest Services Manager

Deputy General Manager

Hotel Operations Manager

Hotel Operations & Commercial Manager

Operation Manager

Assistant Manager Front of House

General Manager

Food & Beverage Manager Live-In

Madeleine Bar Manager

Hotel Food & Beverage Operations Manager

Night Manager

Leisure Team Leader

Duty Manager

Executive Head Housekeeper

F&B Director (Fixed Term)

Food and Beverage Team Leader

Guest Service Manager - Front Office

Operations Manager

Guest Relation Manager

Food & Beverage Manager

I want to receive the latest job alerts for hotel manager in birmingham b1

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