Customer care specialist Work, Jobs in Birstall, Wyk (with Salaries)

111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
7d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
People Services Delivery Assistant
Anchor —Bradford
- £30,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Human resources
- Employee discount
10d
Warehouse Operative - Nights
Evri —Leeds
- £12.71 an hour
- Full-time
- Annual leave
Lead ER Specialist
Anchor —Bradford
- £42,000 a year
- Hybrid work
- Continuous improvement
- Team management
- Human resources
- Employee discount
10d
ER Specialist
Anchor —Bradford
- £38,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Employee discount
10d
Controller (Safe Care - FTC)
EMED Group —Leeds
- £13.81 an hour
- Day shift
- Annual leave
- Employee assistance programme
Quick apply
11d
Ward Clerk
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Customer service
- Typing
7d
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Driving
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Care Support Worker - Term Time Only
Henshaws —Harrogate
- £13.55 - £13.73 an hour
- Part-time
- Hospitality
- Customer service
- Free parking
- Paid training
Customer Care Executive (3 month FTC)
Zenith —Leeds
- From £26,779.35 a year
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
11d
Assistant Patient Services Co-ordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Management
- Databases
- Administrative experience
12d
Controller (Safe Care)
EMED Group —Leeds
- £13.81 an hour
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
11d
Marketplace Listings & Cataloguing Executive
Auction Vault Limited —Leeds
- £13 - £15 an hour
- Part-time
- Data entry
- In-person
- Free parking
Quick apply
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Business Support Officer – Attendance Admin - All Saints Catholic College
Kirklees Council —Huddersfield
- Full-time
- Administrative experience
- Data entry
- IT
- Free parking
4d
Care Homes Partnerships Manager
Optimum Medical —Leeds
- Full-time
- CRM software
- Business development
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
1h
Business Support Officer - All Saints Catholic College
Kirklees Council —Huddersfield
- Temporary
- Administrative experience
- Front desk
- IT
- Free parking
4d
111 Health Advisor - Rotherham
Yorkshire Ambulance Service NHS Trust —Wath upon Dearne
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
7d
Breakdown & Defect Controller
Zenith —Leeds
- £33,273.54 a year
- Night shift
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
13d

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111 Health Advisor Wakefield

Yorkshire Ambulance Service NHS Trust -
Wakefield

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
7 days ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Mentoring junior staff
Patient service
Training & development

Full job description

IUC/111 Health Advisor Wakefield

Recruiting for a training course in September and October 2026

If you are looking for a job that makes a difference to our patients, this might be the perfect opportunity for you.

As a health adviser, you are the patients first point of contact, using your skills, alongside specialist computer software, to assess their symptoms and give them the help and reassurance they need.

We can offer a competitive base salary, starting at £25,760 rising to £27,476 after two years (per annum, pro rata for part time employees). In addition, the role attracts enhanced payments for unsocial hours worked in the evenings and weekends.

After 18 months as a band 3 Health Advisor, you will automatically progress to a band 4 Enhanced Health Advisor, subject to meeting the required criteria. Additional duties within this role include, coaching lesser experienced staff and carrying out tasks to support Team Leaders in the call centres.

We can offer a range of full and part time rotas.

There is a requirement to work six out of eight public holidays (pro rata depending on rota) as well as three weekends out of five.

Training

You will receive comprehensive, paid training which will enable you to fully support our patients. The training is nine weeks full time.

You will commence your role on a training contract and upon successful completion of your training, you will be issued a permanent contract.

This is an opportunity to join one of Yorkshire's most successful 111/Integrated Urgent Care Providers (IUC). At Yorkshire Ambulance Service you will be part of a highly skilled and dynamic team based in the heart of Yorkshire and home to one of the UK’s most diverse communities.

We are committed to staff development, and you will be presented with the opportunities to train and develop across the IUC Service.

111 Health Advisors are highly trained to assess and negotiate to ensure the best patient care and outcome - no two calls will be the same. We work around the clock receiving 111 calls from patients who need our help. It is an incredibly rewarding role that allows you to really make a difference to our patients lives.

The role will be demanding, and this role may not be for everyone, you will be dealing with a wide variety of patients including some very emotional situations. Successful candidates are required to have the skills to deal with the variety of patient calls in a compassionate, professional way. You will also use your strong customer service skills to deal with complex and sensitive information to ensure the right level of care for our patients is sought.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
27 days annual leave, increasing to 33 with service.
Contributory Pension.
NHS Discounts including shops, restaurants, gyms etc.
Car lease and other salary sacrifice schemes.
Dedicated employee assistance and counselling service.
Opportunities for research participation, career progression and ongoing development.
Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation!

https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

For more information on the rota patterns we offer, please see the attached guidance document to help understand this better.

You can expect to get the best paid training and support as a part of the YAS family, access to development opportunities, competitive pay. NHS Pension and other NHS money saving benefits for example, access to discounts in over 200 stores, days outs and restaurants by signing up to a Blue Light card.

You will be expected to work six out of eight public holidays as well as three weekends out of five.

Our values:
Kindness, Respect, Teamwork and Improvement.

NHS 111 Health Advisor for more information about working in this role.

Please see the attached Job Description and Person Specification for more details, please use your application in supporting information to tell us how you match the person specification and why you think you would be successful in this role. Previous applicants who have been unsuccessful at interview may not re-apply within 3 months of the interview date.

Previous applicants who have been unsuccessful in the training course for 111 within the last 6 months need not apply.

We reserve the right to close the advert early as we monitor the volume of applications .

Apply Now

Refine Your Search

customer care specialist jobs in birstall, wyk

111 Health Advisor Wakefield

Multichannel Cx Agent

People Services Delivery Assistant

Warehouse Operative - Nights

Lead ER Specialist

ER Specialist

Controller (Safe Care - FTC)

Ward Clerk

Duty Manager - Leeds Bradford Airport

Care Support Worker - Term Time Only

Customer Care Executive (3 month FTC)

Assistant Patient Services Co-ordinator

Controller (Safe Care)

Marketplace Listings & Cataloguing Executive

Service Analyst

Business Support Officer – Attendance Admin - All Saints Catholic College

Care Homes Partnerships Manager

Business Support Officer - All Saints Catholic College

111 Health Advisor - Rotherham

Breakdown & Defect Controller

I want to receive the latest job alerts for customer care specialist in birstall, wyk

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