It analyst Work, Jobs in Birstall, Wyk (with Salaries)

Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9h
IT Support Analyst
Ramsdens Solicitors LLP —Brighouse
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
7d
System Analyst
ZIGUP —Huddersfield
- £35,000 - £42,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
12d
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
IT Service Desk Analyst
DFS —Doncaster
- Analysis skills
- Computer networking
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Senior Service Desk Analyst
wavenet —Birstall
- Full-time
- Customer service
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Senior IT Operations Analyst
Skipton Building Society —Skipton
- Full-time
- Communication skills
- Annual leave
Business Systems Analyst
Elevate Technology Group —Rotherham
- £40,000 - £50,000 a year
- Windows
- Microsoft Office
- SharePoint
Pension Administration System Analyst
First Actuarial —Leeds
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Life insurance
6d
Business Systems Analyst
Whitham Mills Engineering Limited —Manchester
- £42,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Organisational skills
- Free parking
Quick apply

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Trainee Cyber Security Analyst (Security Trainee)
NHS England —Leeds
All NHS England Cyber Security personnel must hold Security Clearance level as a minimum. Colleagues with a contractual office base are expected to spend, on…
£32,073 - £39,043 a year
9d
Student Placement - Cyber Security SOC Analyst
Wavenet —Birstall
Excellent Customer Service Skills – Ability to speak with customers in a calm and confident manner to explain in detail technical security alerts.
Quick apply

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Service Desk Analyst

wavenet -
Birstall

Quick apply

Job details

Full-time
9 hours ago

Benefits

Annual leave
Employee assistance programme

Qualifications

ITIL Certification
Analysis skills
IT support
IT
Communication skills

Full job description

Company Description

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Since 2000, we’ve been keeping businesses connected.

At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.

Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

Job Description

What’s on offer?

Location: Birstall \ Wakefield
Contract Type: Permanent, Full Time
Working Pattern: 7.5-hour shift between 7am – 7pm

Are you passionate about providing exceptional IT support and delivering a first-class customer experience? We are looking for a Service Desk Analyst to join our dynamic team, acting as the first point of contact for customers, partners, and suppliers. This role offers an exciting opportunity to develop your technical skills, work in a fast-paced environment, and contribute to continuous service improvement.

Key Responsibilities:

Provide outstanding IT support – Manage incidents and service requests efficiently, ensuring prompt resolution and excellent customer service.
Meet and exceed targets – Work towards Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), striving for continuous improvement.
Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.
Maintain data and knowledge management – Keep accurate records, contribute to the knowledge base, and improve data quality for better service delivery.
Develop and grow – Expand your technical expertise, support first-time resolutions, and play a key role in enhancing customer satisfaction.

Qualifications

Requirements for the Role

Strong communication skills – Excellent written and verbal communication, with the ability to explain technical solutions in clear, simple terms to non-technical users.
Technical and analytical ability – Experience using IT Service Management (ITSM) tools, with strong problem-solving skills and a logical approach to diagnosing technical issues.
Time management and adaptability – Proven ability to prioritise tasks, work under pressure, and adapt to changing situations while maintaining high customer service standards.
Teamwork and customer focus – A collaborative approach with a strong understanding of customer needs, IT environments, and service expectations.
Desirable qualifications – ITIL V3/4 Foundation and customer service accreditation are advantageous but not essential.

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.

Quick apply

Refine Your Search

it analyst jobs in birstall, wyk

Service Desk Analyst

IT Support Analyst

System Analyst

Service Desk Analyst

Service Desk Analyst - Tier I

IT Service Desk Analyst

IT Service Desk Analyst

Senior Service Desk Analyst

Senior IT Operations Analyst

Business Systems Analyst

Pension Administration System Analyst

Business Systems Analyst

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