Customer service manager Work, Jobs in Birtley, Twr (with Salaries)

Marketing and Customer Service Manager
SkinBioTherapeutics —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Temporary
- Hybrid work
- Up to 50% travel
- Marketing
- Customer service
- Flexible schedule
Quick apply
14d
Customer Service Operations Manager
Barclays —Sunderland
- Hybrid work
- Customer service
- Continuous improvement
- Driving
13h
Territory Manager
AkzoNobel —Durham
- £31,000 - £44,000 a year
- Sales
- Organisational skills
- Communication skills
Quick apply
13d
Bershka Newcastle General Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Bershka Newcastle Deputy Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
General Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Section Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Employee discount
Quick apply
Service Manager - Housing Customer Contact
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- CRM software
- No degree
- Communication skills
- Annual leave
- Employee discount
11h
Customer Service Team Leader
tombola —Sunderland
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Deputy Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
Multi-Site Nightclub General Manager
ChachaBuchi/Howlers/SocialClub —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
Quick apply
Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve
Leisure Business Services —Low Fell
- £27,000 - £33,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
1h
Assistant Manager
Farmfoods —Longbenton
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
11d
Divisional Sales and Marketing Manager
Barchester Healthcare —Gateshead
- Sales
- Presentation skills
- Travel
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Newcastle upon Tyne
- Full-time
- Management
- Bachelor's degree
- Leadership
5d
Catering Manager
Road To Recovery Trust —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
6d

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customer service manager jobs near birtley, twr

Marketing and Customer Service Manager

SkinBioTherapeutics
Newcastle upon Tyne

Quick apply

Job details

Temporary | Full-time
£45,000 - £50,000 a year
14 days ago

Benefits

Flexible schedule

Qualifications

Marketing
Customer service
English
Programmable logic controllers
Bachelor's degree
B2B
Google Ads
Business
Marketing

Full job description

Job Overview
Are you a strategic, hands-on marketer with a passion for brands and customer experience? We're looking for an exceptional individual to join the SkinBioTherapeutics group on a 12-month fixed-term maternity cover, taking ownership of marketing, customer service and brand communications across our growing portfolio of science-backed skin health brands.

This is a rare, high-impact role that spans the full breadth of our business — from digital campaigns and brand development to B2B customer service and PLC-level communications.

About Us

SkinBioTherapeutics is a life science company advancing skin health from the inside out and outside in. Our portfolio spans topical innovations — including Zenakine, the world's first neurocosmetic ingredient, and Dermatonics, a clinically supported foot and hand care range — plus AxisBiotix, a food supplement supporting the gut–skin axis. Backed by in-house manufacturing and scientific discovery, we move efficiently from concept to commercialisation.

The Role

Working across multiple brands, you'll lead marketing strategy and execution, oversee B2B and B2C customer service, and manage corporate communications for our PLC. You'll be supported by a marketing assistant and work closely with finance, sales, agencies and subsidiaries.

What You'll Do
Brand & Marketing

Oversee brand refresh rollout, updating POS, guidelines and marketing collateral
Provide retail, online and wholesale channels with relevant brand materials
Lead integrated marketing campaigns across social, email, paid and brand channels
Establish and maintain a corporate communications calendar across the group
Manage Meta and Google advertising — optimising spend and creative performance
Drive online revenue across websites and Amazon
Coordinate NPD pipeline activity

Customer Service & Experience

Manage B2B and consumer customer service queries across all brands
Improve efficiency across customer service and marketing workflows
Enhance engagement for B2B customers and consumers
Manage Trustpilot reviews and overall customer sentiment

PLC Communications

Manage SkinBioTherapeutics LinkedIn content and corporate communications
Support the preparation and distribution of PLC-level updates and announcements

What We're Looking For

· 5+ years' experience in brand marketing and customer service, ideally across multiple brands

· Fluency in digital and performance marketing — paid social, CRM, influencer, SEO/website and content

· Hands-on experience with Meta Ads Manager and Google Ads

· Strong commercial acumen — able to redirect priorities and budgets across channels and brands

· Proven ability to manage multiple workstreams and lead cross-functional projects

· Excellent communication, stakeholder management and problem-solving skills

· A degree in marketing, business or a related field

· Comfortable working autonomously in a fast-paced, dynamic environment

Flexible location, with regular travel to our Newcastle head office. Flexible working hours may be considered for the right candidate.

If you feel like you could be a great fit for this role, we'd love to hear from you.

SkinBioTherapeutics is an equal opportunities employer. We are committed to creating an inclusive environment and welcome applications from candidates of all backgrounds, experiences, and perspectives.

Pay: £45,000.00-£50,000.00 per year

Application question(s):

Must have the right to work

Education:

Bachelor's (required)

Experience:

Marketing: 5 years (required)

Language:

English (required)

Willingness to travel:

50% (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE4 5TF

Quick apply

Refine Your Search

customer service manager jobs in birtley, twr

Marketing and Customer Service Manager

Customer Service Operations Manager

Territory Manager

Bershka Newcastle General Manager

General Manager

Bershka Newcastle Deputy Manager

Operations Manager - Lefties Newcastle

General Manager - Lefties Newcastle

Section Manager - Lefties Newcastle

Service Manager - Housing Customer Contact

Customer Service Team Leader

Customer Operations Manager - 12 months fixed term

Deputy Manager - Lefties Newcastle

Shift Manager

Multi-Site Nightclub General Manager

Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve

Assistant Manager

Divisional Sales and Marketing Manager

Area Manager, Customer Fulfillment

Catering Manager

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