Patient access occupations Work, Jobs in Bishops Lydeard, Som (with Salaries)

Outpatient Appointment Administrator
Somerset NHS Foundation Trust —Taunton
- £25,272 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
5d
Medical Administrator
Sid Valley Practice —Sidmouth
- From £12.21 an hour
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
- Sick pay
Quick apply
Senior Team Secretary
Somerset NHS Foundation Trust —Taunton
- £28,392 - £31,157 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
10d
Ward Receptionist-AMU
Somerset NHS Foundation Trust —Taunton
- £25,272 a year
- Full-time
- English
- Administrative experience
- IT
- Annual leave
- Employee discount
Receptionist (Bank)
Nuffield Health —Taunton
- £12.84 an hour
- Part-time
- Customer service
- IT
- Communication skills
5d
Specialty Administrator - ENT
Somerset NHS Foundation Trust —Taunton
- £25,760 - £27,476 a year
- Full-time
- IT
- Typing
- Annual leave
- Employee discount
Specialty Administrator Urology
Somerset NHS Foundation Trust —Taunton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Medical Secretary - Neurology
Somerset NHS Foundation Trust —Taunton
- £25,760 - £27,476 a year
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee discount
11d
Medical Receptionist/Secretary
Church View Medical Centre —Ilminster
- Part-time
- Administrative experience
- IT
- In-person
Quick apply
10d
Receptionist
Alliance Medical Ltd —Taunton
- £27,976 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
12d
Care Navigator / Medical Reception
Taunton Road Medical Centre —Bridgwater
- From £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
9d
Integrated Team Administrator
Somerset NHS Foundation Trust —Chard
- £25,760 - £27,476 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
3d
Team Secretary
Somerset NHS Foundation Trust —Yeovil
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
11d
Medical Secretary
Bristol NHS Foundation Trust —Weston-super-Mare
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Word processing
- Continuous improvement
5d
A&E Receptionist
Bristol NHS Foundation Trust —Weston-super-Mare
- £25,272 a year
- Part-time
- Customer service
- Organisational skills
- IT
5d
Dental Receptionist
Alliance dental care ltd —Weston-super-Mare
- £9 - £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Shift Bank Receptionist
Cygnet —Weston-super-Mare
- £13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Annual leave
4d

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Cancer Services Administrator
Somerset NHS Foundation Trust —Taunton
Full UK driving licence with ability and willingness to travel as required. Additionally, you'll gain access to our Blue Light Card, unlocking exclusive…
£28,392 - £31,157 a year
Outpatient Appointment Administrator
Somerset NHS Foundation Trust —Taunton
Experience of high volume contacts with patients/customers using the telephone. Experience of dealing with patients/customers.
£25,272 a year
5d

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Outpatient Appointment Administrator

Somerset NHS Foundation Trust -
Taunton

Apply Now

Job details

Part-time | Fixed term contract
£25,272 a year
5 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Data entry
IT
Medical terminology
Communication skills
Time management
Office experience

Full job description

The closing date is 3rd Aug 2026
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Job summary

The Outpatient Appointments Administrator supports the Outpatient Appointments team by coordinating and managing patient appointments within a call centre and administrative environment. The role involves booking and monitoring outpatient appointments, managing patient referrals in line with key performance targets, and ensuring accurate data entry across hospital systems.

The post holder provides high-quality customer service to patients, clinicians, and colleagues, handling enquiries professionally and efficiently. They are responsible for prioritising workloads, maintaining data quality and confidentiality, and supporting the smooth running of administrative processes to facilitate timely patient care. The role also requires adherence to Trust policies, values, and standards, while contributing to a collaborative team environment.

This post holder may be required to work flexibility across both County Hall and Musgrove Park Hospital.

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Main duties, tasks & skills required

Book, amend and monitor outpatient appointments in line with speciality booking rules

Manage and track patient referrals using e-Referral systems and worklists

Provide a high standard of customer service when dealing with patients and staff via phone, email and face-to-face

Handle enquiries, messages and queries efficiently, escalating where appropriate

Maintain accurate data entry and ensure data quality across hospital systems

Support the rebooking of cancelled clinics under supervision

Ensure patient information is processed and available in a timely manner to support care

Follow Trust policies, particularly around confidentiality and data protection

Maintain organised administrative systems, including scanning, filing and handling confidential waste

Work collaboratively within a team, providing cross-cover and supporting colleagues as needed

Assist with training and induction of new staff where appropriate

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About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

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Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

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Person specification
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Qualifications
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Essential

As a minimum GSCEs in English Language and Maths or functional skills

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Experience
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Essential

Experience of dealing with patients/customers

Evidence of prioritising workloads/good time management

Proven experience of working well as part of a team

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Desirable

Experience of working in a healthcare setting/previous experience of NHS administration processes

Minimum 1 year office experience within last 5 years

Experience of high volume contacts with patients/customers using the telephone

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Additional Criteria
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Essential

IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel

Must be able to communicate in English Language, both written and verbally appropriate

Excellent communication skills, able to communicate effectively at all levels

Ability to maintain good quality professional relationships even when dealing with contentious matters

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Desirable

Knowledge of medical terminology

Working knowledge of in-house hospital systems

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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For help with your application, contact:
Kelly Fearn

[email protected]

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Pay scheme

Agenda for Change

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Band

Band 2

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Salary
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£25272.00 to £25272.00 Yearly
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Contract

Fixed Term

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Duration

8 Month(s)

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Working pattern

Part-Time

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Reference number

184-OL-OR-5288

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Job locations

County Hall
The Crescent
Taunton
Somerset
TA1 4DY

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Apply Now

Refine Your Search

patient access occupations jobs in bishops lydeard, som

Outpatient Appointment Administrator

Medical Administrator

Senior Team Secretary

Ward Receptionist-AMU

Receptionist (Bank)

Specialty Administrator - ENT

Specialty Administrator Urology

Medical Secretary - Neurology

Medical Receptionist/Secretary

Receptionist

Care Navigator / Medical Reception

Integrated Team Administrator

Team Secretary

Medical Secretary

A&E Receptionist

Dental Receptionist

Shift Bank Receptionist

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