Operations support agent Work, Jobs in Bishopstoke, Ham (with Salaries)

Operations Support Agent
FedEx EU —Southampton
- £29,161.08 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
9d
Residential Sales Assistant
Woolley Wallis —Romsey
- Full-time
- Social media management
- Microsoft Office
- Databases
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Logistics Coordinator
Extreme Exhibitions Limited —Ringwood
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Trade Compliance Specialist
Leonardo UK Ltd —Southampton
- £54,000 - £68,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Arboricultural Surveyor (Utilities)
Christopher Hoare Tree Services Limited —Southampton
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Team management
- Free parking
Quick apply
7d
Village Sales Adviser
Inspired Villages —Portsmouth
- CRM software
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Finance & Data Administrator
NAA-Jones Lang LaSalle Resources —Southampton
- Full-time
- Computer literacy
- Analysis skills
- In-person
Quick apply
13h
Senior Site Agent
Octavius Infrastructure —Winchester
- Full-time
- Civil engineering
- Management
- Engineering
- Annual leave
Principal Applications Specialist (Fabrication) UKI
Air Products PLC —Basingstoke
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Workplace Offerings Lead Architect
Fujitsu —Basingstoke
- Continuous improvement
- Annual leave
- Employee assistance programme

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Operations Support Agent

FedEx EU -
Southampton

Apply Now

Job details

Full-time
£29,161.08 a year

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Communication skills

Full job description

We have an exciting opportunity for you to join our team of Operation Support Agents.

Salary: £29,161.08 pa.

Days/shifts per week: Monday to Friday 12:00-20:30 with 30 min break

Hours per week: 40 hours

The role is 100% office based in Southampton,

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

Ensuring that customers' urgent packages get to the right place, on time
Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
Entering data into our in-house tracking system
Running clear and effective communication and collaboration with the team, your manager, and other operations stations
Adhering to FedEx processes, procedures and controls, and regulatory requirements

What do you bring with you:

Good communication and social skills
Ability to work in a fast-paced environment with strict timelines
Ability to manage own time effectively with attention to detail

What do we offer:

Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.

Apply Now

Refine Your Search

operations support agent jobs in bishopstoke, ham

Operations Support Agent

Resident Liaison Officer - Social Housing

Health Insights Enquiry Line - Team Manager

Residential Sales Assistant

Resident Liaison Officer - Social Housing

Logistics Coordinator

Trade Compliance Specialist

Arboricultural Surveyor (Utilities)

Village Sales Adviser

Finance & Data Administrator

Senior Site Agent

Principal Applications Specialist (Fabrication) UKI

Workplace Offerings Lead Architect

Other jobs to consider

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