Service delivery manager Work, Jobs in Blackburn, Lan (with Salaries)

General Manager
The Foundry Blackburn —Blackburn
- From £41,178 a year
- Full-time
- Hospitality
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
12d
Catering Assistant
Mellors Catering Services Limited —Blackburn
- Up to £12.71 an hour
- Hospitality
- Organisational skills
- In-person
Quick apply
7d
Shift Manager
Greggs —Blackburn
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Talent Acquisition Specialist
Thwaites —Blackburn
- £37,000 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Manager - Exhibitions and Events
Mercer Exhibitions Ltd —Blackburn
- £37,500 - £40,000 a year
- Full-time
- Project management
- Driving
- IT
- Employee discount
Quick apply
12d
Operations and Training Manager
Haute Dolci —Preston
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- Project management
- Free parking
- Store discount
Quick apply
8d
Service Manager
Affinity Supporting People (South) Ltd —Accrington
- £33,030.40 a year
- Full-time
- Computer literacy
- Administrative experience
- Communication skills
- Paid training
- Referral programme
Quick apply
14d
Work Experience programs coordinator
East Lancashire Hospitals NHS Trust —Blackburn
- Full-time
11h
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
10d
Account Delivery Manager - National
Procure Plus —Stretford
- From £55,000 a year
- Overtime
- Hybrid work
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
3d
Duty Operations Manager
Edu-Lettings UK Ltd —Chorley
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Caretaker
Equans —Blackburn
- £25,954.50 a year
- Full-time
- Customer service
- Maintenance
- Supervising experience
- Annual leave
- Employee assistance programme
11d
Receptionist
LAH Property Marketing —Manchester
- £28,509 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
Casual Delivery Driver
Carsa Limited —Bolton
- £12.71 an hour
- Temporary
- Sales
- Customer service
- Driving
Quick apply
Account Manager
AppLocum Limited —Bolton
- From £24,784.50 a year
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
Project Co-ordinator
Procure Plus —Stretford
- £30,000 - £33,700 a year
- Overtime
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
PA to Head of Facilities Management
FI Facilities Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Sales Training Manager
JLA —Sowerby Bridge
- £35,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply

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service delivery manager jobs near blackburn, lan

General Manager

The Foundry Blackburn -
Blackburn

Quick apply

Job details

Permanent | Full-time
From £41,178 a year
12 days ago

Benefits

Free parking
Discounted or free food
Employee discount
On-site parking

Qualifications

Hospitality
Management
Computer literacy
Personal Licence
IT
NVQ
Food Hygiene Certificate
Cash handling
Communication skills

Full job description

The Foundry is a family orientated, community pub and dining venue situated in Feniscowles, Blackburn.

We are now recruiting for a General Manager to take the lead in this thriving business.

**Previous applicants do not need to reapply**

Responsibilities:

As a General Manager you will be responsible for providing the highest level of guest satisfaction whilst delivering excellence in the areas of service and quality, maintaining a motivated, dedicated and focused team of staff to achieve business-critical objectives.

Reporting to the Director, the main job duties will include, but are not limited to:

Achieving consistent high standards of product and service through the direction and training of the team
Ensuring continuous achievement of agreed standards of performance
Deliver excellent customer service and maintain a high standard of customer management, at all times
Take full responsibility for the set-up and effective operation of the venue, within company policy, at all times
Undertake the day to day management of the Venue
To be aware and comply to all Company and Government rules and regulations
To be aware of and adhere to the ‘Service Recovery Procedure’ and act upon it accordingly
Work in all areas of the Venue including bar, floor, cellar, kitchen and office, to ensure that best practice is maintained by the team and that any areas requiring improvement may be identified
Control all aspects of finance in the Venue, including sales, gross profit, stock control, core wages and controllable expenditure
Maintain office administration in line with Company Policy including the correct and proper use of CCTV, keys, safe, storage of paperwork, delivery notes and any other documentation
Be accountable for cash management throughout the venue, conduct thorough investigations for all cash-loss issues
Forecast sales and wages weekly
Plan all rotas in line with budgeted targets and forecasts, taking the necessary daily action to reduce/increase hours, in line with sales
Maximise all sales opportunities in the business, including quality of food and drink service and availability; have an understanding of all promotions and point-of-sale requirements and work with the team
Maintain full product knowledge and ensure that all drinks, food and associated products are served and presented in accordance with Company standards
Take full responsibility for the results achieved in the Venue, including sales, performance, stocks, standards, audits, mystery diners and Casque Mark
Manage all delivery processes, including checking in orders, storage, stock rotation, security, loss investigation and staff training
Be accountable for all stock-management processes, including line checks, wastage reports, loss investigation and staff training
To produce accurate figures and reports when necessary
Maintain personal knowledge by completing in-house training and attending courses
Responding to reviews on Social media platforms
Taking an active role to make improvements, changes and to create innovative ideas within the Venue, thereby assisting in the selling and promotion of all products and in the development of new markets and increasing existing ones
Liaison with the Head Chef to assist in the production of service schedules and other relevant departmental documentation ensuring a high standard of accuracy, presentation and effectiveness
Develop high levels of morale, motivation and communication to instil a commitment to an exceptional level of customer care
Identify recruitment needs and take a proactive role in search and selection activities and the appointment of staff in line with the Company’s recruitment process, ensuring that all paperwork is certified and filed with HR
Ensure that all employees under your control carry out their duties to the required standards and keep them aware of matters which affect their job and that they receive the required training as necessary to improve their performance or develop towards future positions

Qualifications, skills and experience required to fulfil the role include:

BIIAB Level 2 Award for Personal Licence Holders
NVQ Level 3 or equivalent
Cellar and Beer Management Certificate
Basic Food Hygiene Certificate
At least 5 years valid experience working in hospitality
Computer literate with ability to apply IT in the workplace
Able to work to high standards and execute duties with an eye for detail
Provides first class customer service, setting a personal example at all times
Takes accountability for all decisions and how they impact others
Knowledge of Health & Safety legislation
Cash handling, revenue reconciliation and banking
Ensures that strategy and vision are bought into by staff
Encourages open and regular communication across the organisation
Plans and drives change
Establishes and monitors processes and systems
Considers the demands on other parts of the business as well as their own
Able to work accurately under pressure
Able to remain calm, patient and polite when dealing with customers
Act as a role model
Have the ability to delegate effectively and manage time properly
Excellent communication skills both written and verbal
Have full knowledge of legal, H&S compliance and licensing regulations and procedures
Have experience with costing, developing and executing projects successfully
The ability to lead and develop a team of high quality staff to produce a first class offering in an incredibly competitive market

You must be a strong and respectful leader of people, with a track record for developing business and training a team. Working closely with the team and Senior Management, you must be well disciplined with the ability to remain calm under pressure. We are looking for an enthusiastic individual with a strong work ethic who shows a real hunger to drive the business.

Package from £41,178.00 - for the right person dependent on experience

Up to 50% OTE Bonus Scheme eligible after 13 weeks

Plus Tip share

Company discount scheme

Uniform allowance

This position IS NOT LIVE IN - there is NO accommodation with this role

We’re very excited about this role and would love to hear from you if you think you have what it takes! This is a fantastic opportunity to be part of a growing business so please apply with your current CV and a covering letter/email explaining why you would be a great addition to the team.

Note: due to volumes of applicants, our vacancies can close early. Make sure you get your applications in as soon as possible to avoid disappointment!

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Job Types: Full-time, Permanent

Pay: From £41,178.00 per year

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking

Experience:

Hospitality: 5 years (preferred)
Management: 2 years (preferred)

Licence/Certification:

Personal Licence (preferred)
BIIAB Cellar Management Certificate (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in blackburn, lan

General Manager

Catering Assistant

Shift Manager

Talent Acquisition Specialist

Senior Project Manager - Exhibitions and Events

Operations and Training Manager

Service Manager

Work Experience programs coordinator

Helpdesk Manager

Account Delivery Manager - National

Key Account Manager

Customer Service Manager – Maternity Cover

Duty Operations Manager

Caretaker

Receptionist

Casual Delivery Driver

Account Manager

Project Co-ordinator

PA to Head of Facilities Management

Sales Training Manager

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