technical support occupations Work, Jobs in blackburn, lan (with Salaries)

3rd Line Support Engineer
MCS Group —Ormskirk
- From £45,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Work from home
Quick apply
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
Technical Support Advisor
Chiptech International —Lancaster
- £25,000 - £30,000 a year
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Sick pay
5d
Systems Engineer 1st Line
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
8d
IT Engineer
Scorpion Automotive —Chorley
- £38,000 a year
- Full-time
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Quick apply
1d
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Energy Support Specialist (Italian Speaking) - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
- Communication skills
Cisco Technical Success Manager
Softcat —Manchester
- Hybrid work
- Sales
- Travel
- Organisational skills
- Flexible schedule
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
2d
Customer Support (UK)
Picklebet —Manchester
- Weekend availability
- Remote
- Customer service
- Communication skills
Quick apply
10d
Frontline Support Agent
Fuuse Limited —Lancaster
- £14 an hour
- 12 hour shift
- Software troubleshooting
- Customer service
- Free parking
- Work from home
Quick apply
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Engineer
Hudson Hill Consulting —Lancaster
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
8d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Support Analyst
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- Computer networking
Customer Service Representative
NH TRADING (NW) LIMITED —Manchester
- £12.21 - £12.50 an hour
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply

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technical support occupations jobs near blackburn, lan

3rd Line Support Engineer

MCS Group
Ormskirk

Quick apply

Job details

Permanent
From £45,000 a year

Benefits

Free parking
Employee mentoring programme
Company pension
Work from home
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery and act as the highest technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: From £45,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Employee mentoring programme
Free parking
Gym membership
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in blackburn, lan

3rd Line Support Engineer

Desktop Support Technician

IT Support Technician

IT Support Technician

Technical Support Advisor

Systems Engineer 1st Line

IT Engineer

Service Desk Analyst

Customer Support & IT Advisor

Energy Support Specialist (Italian Speaking) - Fixed Term Contract

Cisco Technical Success Manager

IT Support Technician

Customer Support (UK)

Frontline Support Agent

IT Desktop Support

IT Support Engineer

Service Desk Analyst (2nd Line)

Support Analyst

Customer Service Representative

1st Line NOC Engineer

I want to receive the latest job alerts for technical support occupations in blackburn, lan

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