Work from home call centre Work, Jobs in Blackburn (with Salaries)

Call Handler (Out of Hours)
careium —Blackburn
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Flexible schedule
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Sales Advisor
EE —Lancaster
- £26,116 - £26,738 a year
- Communication skills
Support Worker
Creative Support —Blackburn
- £12.85 an hour
- Weekend availability
- Annual leave
Community Payback Case Administrator - Preston
HM Prison & Probation Service —Preston
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Claims Advisor - Preston
Homeserve —Preston
- £28,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
2d
Case Administrator - Courts - Lancashire
HM Prison & Probation Service —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Emergency Home Responder
Progress Housing Group Ltd —Bolton
- From £26.22 a day
- Night shift
- In-person
- Communication skills
- Annual leave
Customer Service Advisor
Rochdale Boroughwide Housing —Rochdale
- £27,238 a year
- Full-time
- Customer service
3d
Administrator
Ministry of Justice —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Trainee Mortgage Adviser
The New Homes Group —Manchester
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
13d
Customer Service Executive
Partington Holiday Centres —Blackpool
- From £13.92 an hour
- Full-time
- Customer service
- English
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
1d
Housing Options Administration Officer
Trafford Council —Trafford
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
7d
Showroom Host Omoda Jaecoo
RRG Group —Oldham
- £24,784.50 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Employee discount
Quick apply
1d
Business Support Officer (AAT Training Provided)
Trafford Council —Trafford
- £25,989 - £28,142 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
1d
Supported Housing Officer
ForHousing —Salford
- £29,785.22 a year
- Customer service
- IT
- Employee assistance programme
- Employee discount
2d
Educational Travel Advisor
OME for NST Travel Group —Blackpool
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Revenues Officer
Trafford Council —Trafford
- £25,989 - £28,598 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
Probation Services Officer - Lancashire Approved Premises
HM Prison & Probation Service —Accrington
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
14d

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work from home call centre jobs near blackburn

Call Handler (Out of Hours)

careium -
Blackburn

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Job details

Full-time

Benefits

Free parking
Company pension
Flexible schedule
On-site parking

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Blackburn

Call Handler (Out of Hours)
Full & Part Time Shift Patterns During Service Hours (on a rota basis)
Service Hours: 5pm – 9am, 7 days per week
Blackburn, Lancashire

Who Are We?

Careium UK is one of Europe’s leading telecare organisations, supporting over 250,000 private and corporate clients. Our mission is to help individuals live safer, more independent, and fulfilling lives.

We provide a fully digital telecare system, enabling vulnerable and elderly clients to feel safe both at home and when out in the community. Our services are delivered through our dedicated 24/7/365 Alarm Receiving Centre and supported by our in-house Emergency Call Handlers and Mobile Response Team.

We are also proud to be a Real Living Wage Employer, meaning we are committed to paying our employees a wage that is independently calculated to reflect the true cost of living. This demonstrates our dedication to fairness, employee wellbeing, and valuing the important work our teams carry out every day.

About the Role

At Careium UK, you don’t have to choose between making a difference and developing your career. Every day, your contribution will have a direct and meaningful impact on the lives of our clients and service users.

As part of our continued growth and evolving service model, we are seeking Call Handlers to join our Out of Hours team in Blackburn.

In this role, you will provide essential support to councils and housing associations outside of standard working hours. You will follow established procedures to manage a range of urgent situations, including (but not limited to) homelessness cases, emergency repairs, dangerous structures, and other critical incidents that require immediate action.

What Does a Day Look Like?

As an Emergency Call Handler, your responsibilities will include:

Managing emergency situations: Quickly assessing and responding to urgent calls to ensure the best possible outcomes
Recording accurate information: Logging all call details clearly and efficiently using internal systems
Taking swift action: Acting promptly on information provided by customers and stakeholders
Providing customer support: Guiding callers through basic troubleshooting where appropriate
Monitoring alarm systems: Responding to automatic alerts and addressing issues such as power or battery faults

What We’re Looking For

Resilience in a busy environment: Comfortable managing a high volume of calls and interactions
Professional communication skills: Calm, confident, and empathetic telephone manner
Customer service experience: Previous experience working with customers is desirable
System proficiency: Confident using multiple systems, including Microsoft Office applications
Adaptability: Flexible approach with a willingness to embrace new technologies and ways of working
Strong multitasking ability: Able to follow procedures, prioritise tasks, and think critically
Attention to detail: Accurate and thorough when recording information
Relevant experience: Background in care, customer service, or a call centre environment is advantageous

What We Offer

Flexible working patterns to support work-life balance
Generous annual leave, increasing with length of service
Cash Health Care Plan (including dental and optical support)
Life assurance (3x annual salary)
Pension contributions of up to 6%
Free on-site parking
Ongoing learning and development opportunities

If you’re ready to become an Everyday Hero and want to be part of a team that truly makes a difference, we would love to hear from you. Join a business that saves lives and adds real value to people every day.

Contact person

Apply Now

Refine Your Search

work from home call centre jobs in blackburn

Call Handler (Out of Hours)

Customer Service Advisor

Inbound Sales Advisor

Sales Advisor

Support Worker

Community Payback Case Administrator - Preston

Claims Advisor - Preston

Case Administrator - Courts - Lancashire

Emergency Home Responder

Customer Service Advisor

Administrator

Trainee Mortgage Adviser

Customer Service Executive

Housing Options Administration Officer

Showroom Host Omoda Jaecoo

Business Support Officer (AAT Training Provided)

Supported Housing Officer

Educational Travel Advisor

Revenues Officer

Probation Services Officer - Lancashire Approved Premises

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