Customer care manager Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Customer Service Manager
Elis —Chorley
- Up to £50,000 a year
- Call to connect
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
13d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Deputy Manager
Halfords —Blackburn
- £29,000 - £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
General Manager, Shireburn Arms
James` Places —Hurst Green
- Up to £40,000 a year
- Full-time
- Hospitality
- Cooking
- Hotel
Quick apply
4d
Assistant Manager
Screwfix —Darwen
- From £28,250 a year
- Annual leave
- Employee discount
4d
Branch Manager - Accrington
Nationwide Building Society —Accrington
- From £32,800 a year
- Full-time
- Customer service
- Leadership
9d
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Branch Manager
Screwfix —Wigan
- Up to £34,000 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
Assistant Manager
The Hunters at Walton Park —Preston
- Up to £33,695 a year
- Weekend availability
- Bar
- Food service
- In-person
- Employee discount
Quick apply
14d
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Reception & Administration Lead
St Catherine's Hospice —Walton le Dale
- £26,616 a year
- Full-time
- Customer service
- Supervising experience
- Hospice
- Free parking
Quick apply
11d
Casino Operations Manager
Grosvenor Casinos —Bolton
- £37,000 - £41,000 a year
- Weekend availability
- Management
- In-person
- Leadership
Quick apply
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Front of House Manager
Simpsons SKODA —Preston
- £35,500 - £42,300 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Deputy Store Manager
B&M Retail —Accrington
- Weekend availability
- Leadership
- Employee discount
9d
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
3d

I want to receive the latest job alerts for customer care manager in blackburn with darwen, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care manager jobs near blackburn with darwen, lan

Customer Service Manager

Elis -
Chorley

Apply Now

Job details

Up to £50,000 a year
13 days ago

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Driving Licence
Customer service
Continuous improvement
Communication skills

Full job description

About a career with Elis

We are looking for an enthusiastic and experienced Customer Service Manager to join our site at Chorley and lead and direct the customer service team towards delivering excellent customer care by focusing on proactive customer relationships, people development, problem prevention and continuous improvement of the customer service operation. The Customer Service Manager will also be responsible for the commercial terms (contract Management) and Price conditions (increases / discounts) and along with the rest of the site management team will ensure optimal delivery on expectations.

Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.

Your Mission at Elis

Customer Service Focus

Plan and manage customer service operations within cost lines and relevant KPIs.
Improve Customer Service operations to lower customer effort and improve retention.
Monitor operational part of SLA and manage successes/failures.
Responsible for start-up and termination of customers.
Solutions to customer issues within mandate, including credit notes within mandate.

Commercial Focus

Accountable for retention on portfolio accounts and ensure standard commercial terms.
Shared responsibility for credit monitoring with shared service.

Leadership

Coach and train customer service employees (office and field based) to ensure right competence levels.
Manage all Customer Service resources, including personnel.

Continuous improvement

Operational improvements on New Business and Quotes process and procedure.
Improvement initiatives for CS operations.
Operational improvements on plant and CU level (influence).
Identify and implement opportunities for problem prevention.

What will make you stand out?

Excellent verbal & written communication skills.
Ability to listen to and influence peer group and department team members.
Good attention to detail and the ability to analyse data.
Continuously improve the department and/or team.
Ability to organise self and others to ensure tasks are carried out in a timely manner.
Strong collaboration & influencing skills across departments and sites.
Driver’s license.
Educated to degree level or equivalent and/or experience in customer service management and coaching teams, with a track record of success.
Experience of implementing continuous improvement programmes.

What's on offer?

33 Days Holiday
Company Pension
Employee Assistance Programme
On-site Parking
Private Medical
Life Assurance

National structure to facilitate ambition.
Salary of upto £50,000 depending on experience plus bonus
33 days holiday per year
Company Pension
Private Medical
Working with a great team

Interested?

Then apply online! Your contact person:

Helena Fearnley-Brown

Tel: [email protected]

Apply Now

Refine Your Search

customer care manager jobs in blackburn with darwen, lan

Customer Service Manager

CRM Manager

Area Care Manager

Deputy Manager

Head of Customer Experience

Customer Service Manager

General Manager, Shireburn Arms

Assistant Manager

Branch Manager - Accrington

Screening Service Manager

Branch Manager

Assistant Manager

Client Services Manager

Reception & Administration Lead

Casino Operations Manager

Foodhall Department Manager

Commercial Support Manager

Front of House Manager

Deputy Store Manager

Key Account Manager

I want to receive the latest job alerts for customer care manager in blackburn with darwen, lan

Related Searches

Explore jobs in more locations

About a career with Elis

Your Mission at Elis

What will make you stand out?

What's on offer?

Interested?

Jobseeker tools

Employer Tools

Browse

Stay Connected