Back of house staff Work, Jobs in Blackpool, Lan (with Salaries)

HOUSING SERVICES ADVISOR
Blackpool Coastal Housing —Blackpool
- £24,796 - £25,989 a year
- Full-time
- Computer literacy
- Microsoft Office
- Team management
- Annual leave
- Flexitime
Quick apply
11d
Samlesbury, Warton, Front of House, Security Brand Ambassador (STARS 12-Month FTC)
Securitas UK —Samlesbury
- £17.73 an hour
- Full-time
- Google Suite
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Stock Manager
NEXT —Fleetwood
- From £12,091 a year
- Part-time
- Customer service
- Leadership
- Employee discount
Front of House Supervisor - New Site Opening
Orco Lounge —Thornton Cleveleys
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
5d
Quality Manager - THG Manufacturing PLN
THG —Blackpool
- Laboratory experience
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Chef de Partie
Offshore —Lytham St. Annes
- £13.39 an hour
- Part-time
- Organisational skills
- Communication skills
- Kitchen experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Project Assistant
First Tech Group —Lancaster
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
Front of House Supervisor
Gallico Lounge —Lancaster
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
12d
Night Youth Support Worker
Turning Point —Chorley
- £26,780 a year
- Full-time
- Communication skills
- Annual leave
1d
Kitchen Porter
Ring O'Bells —Ormskirk
- Up to £12.50 an hour
- Part-time
- Employee discount
Quick apply
12d
Sales Manager
NEXT —Blackburn
- From £25,217 a year
- Weekend availability
- Employee discount
13d
Kitchen Porter
Coast —Southport
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Culinary experience
- Employee discount
- Flexible schedule
Quick apply
4d
Female Support Worker
Community Integrated Care —Southport
- £13.12 an hour
- Part-time
Quick apply
Cocktail Bartender
Baluga Bar & Club —Preston
- £10.00 - £14.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
- Referral programme
Quick apply
Shunter Driver
Gafoor Pure Halal —Preston
- £15 an hour
- Full-time
- Forklift
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
9d
FOH Assistant, Lady Green Garden Centre
The Klondyke Group —Ince Blundell
- £10.40 - £12.75 an hour
- Part-time
- Customer service
- Restaurant
- Communication skills
- Free parking
- Annual leave
Quick apply
Professional Support Lawyer - Employment
Forbes Solicitors —Preston
- Full-time
- Organisational skills
- Annual leave
- Employee discount
Associate / Senior Associate (Employment)
Forbes Solicitors —Preston
- Full-time
- Business development
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
Solicitor (Employment)
Forbes Solicitors —Preston
- Full-time
- Organisational skills
- Annual leave
- Employee discount
Children’s Services Registered Manager
CareTech Group —Lancaster
- £50,000 a year
- Full-time
- Care plans
- Leadership
- Referral programme
3d

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HOUSING SERVICES ADVISOR

Blackpool Coastal Housing -
Blackpool

Quick apply

Job details

Permanent | Full-time
£24,796 - £25,989 a year
11 days ago

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Flexitime
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Computer literacy
Microsoft Office
Team management
Communication skills
Negotiation
Time management

Full job description

A fantastic opportunity has arisen for two Housing Services Advisors to join our core Housing Teams. One post will be based within the Rents Team at Coastal House and the other within the ASB and Neighbourhoods Team @thegrange.

The role - Ref: 25/247

2 x HOUSING SERVICES ADVISOR
Permanent

37 hours per week

Scale 2/3 (£24,796 - £25,989 per annum)

*All applicants will be considered for both positions unless a preference is clearly stated on the application form for either the ASB and Neighbourhoods Team or the Rents Team.

At BCH, we are committed to delivering excellent customer service and supporting our residents to sustain their tenancies. Our Housing Services Advisors are the first point of contact for customers and play a vital role in providing a professional, responsive and customer-focused service.

About the Role

Housing Services Advisors work within the three core Housing Teams (Rents, Lettings and ASB/Neighbourhoods) and are the first points of contact responding to daily enquiries from customers and the public regarding housing, related matters and other council services.

Being the first point of contact for customers, either at reception, over the phone or face to requires Housing Services Advisors to accurately evaluate the nature of the customer enquiry whilst keeping the customer up to date at all times. This includes making optimum efforts to resolve each call, visit or query as efficiently and effectively as possible to completion, including any non-standard situations and where needed, sign posting the customer to the relevant team. In addition, Housing Service Advisors are required to record and resolve Stage 1 customer complaints and escalating them to stage 2, if necessary, by forwarding to the relevant team to action and resolve.

The role also provides clerical and administrative support to Managers, Team Leaders, Housing Officers and Neighbourhood Officers.

In Lettings, this will include booking appointments, including sign-ups, visits, transfer inspections for the relevant Housing Officer within service standard timescales, completing references, checks and correspondence with relevant partners and updating computer systems, including creating new applications, offers and scanning documentation.

In Rents, this will include discussing rent accounts and making payment arrangements, taking payments, new Tenant Checklists and issuing welcome packs and refunds.

In ASB and Neighbourhoods this will include producing and sending letters to both complainants and perpetrators.

We are looking for people who will make an extra, unprompted effort to satisfy customer needs and avoid customer complaints, taking ownership of enquiries and proactively feeding back information to customers.

The Ideal Candidate Must Possess:

· Experience of working in a customer-focused environment

· Excellent communication skills with the confidence to deal with customers face-to-face and over the telephone

· Strong administration skills and computer literacy, including Microsoft Office

· The ability to assess, prioritise and resolve customer enquiries effectively

· A proactive approach with a commitment to delivering excellent customer service

· A minimum of 3 GCSEs (or equivalent), including Maths and English at grade 4/C or above

Experience working within housing services, local authority or housing association environments is desirable but not essential.

What we Provide

· Competitive rates of pay

· 26 days paid annual leave per annum, in addition to bank holidays

· Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions

· An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues

· Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work

· Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.

· Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services

· 24/7 Employee Assistance Programme and access to counselling services

· Enhanced maternity, paternity and adoption pay schemes

· A wide variety of training and learning and development opportunities

· Staff Suggestion Scheme

· Free annual flu vaccinations and Occupational Health Support

If you have a strong customer focus and want to be part of an ambitious, growing organisation, we will support you in developing your skills and achieving your personal goals.

How to apply

To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available. However, please ensure your application clearly demonstrates your suitability for this position.

Closing date for applications: Wednesday, 7th January 2026 midnight

Interview date: Thursday 15th January 2026

*BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.

Job Types: Full-time, Permanent

Pay: £24,796.00-£25,989.00 per year

Benefits:

Cycle to work scheme
Flexitime
On-site parking

Work Location: In person

Quick apply

Refine Your Search

back of house staff jobs in blackpool, lan

HOUSING SERVICES ADVISOR

Samlesbury, Warton, Front of House, Security Brand Ambassador (STARS 12-Month FTC)

Stock Manager

Front of House Supervisor - New Site Opening

Quality Manager - THG Manufacturing PLN

Chef de Partie

Project Assistant

Front of House Supervisor

Night Youth Support Worker

Kitchen Porter

Sales Manager

Kitchen Porter

Female Support Worker

Cocktail Bartender

Shunter Driver

FOH Assistant, Lady Green Garden Centre

Professional Support Lawyer - Employment

Associate / Senior Associate (Employment)

Solicitor (Employment)

Children’s Services Registered Manager

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