Head of customer service Work, Jobs in Blackpool, Lan (with Salaries)

Tour Coordinator
OME for NST Travel Group —Blackpool
- Up to £26,694 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Deputy Head of Estates
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £63,020 a year
- Full-time
- Management
- Continuous improvement
- Leadership
6d
Senior Product Development Manager (Qualifications & Assessments)
Ascentis —Lancaster
- £41,666 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Mentoring
- Free parking
- Annual leave
5d
Operations Advisor - SMART
Ruby Energy —Fleetwood
- £23,132.20 a year
- Part-time
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
5d
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Sales Account Executive
OME for NST Travel Group —Blackpool
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
5h
Sports Centre Duty Manager
Rossall School —Fleetwood
- £13 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
13d
Hotel Receptionist - Part Time
Alfa Holiday Group —Blackpool
- £13.45 an hour
- Part-time
- Bar
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Food & Beverage Manager
Blackpool Football Club —Blackpool
- Weekend availability
- Inventory control
- Sales
- Customer service
- Annual leave
Quick apply
Systems Administrator
Danbro —Blackpool
- Full-time
- Microsoft Outlook
- Maintenance
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
5d
Head of New Business & Implementation – Procurement & Supply Chain
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
School hours Administrator
Volkswagen —Preston
- £13,218 a year
- Part-time
- Customer service
- Communication skills
- School
- Free parking
- Employee assistance programme
Quick apply
8d
Customer Delivery Driver
ASDA —Blackpool
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Service Advisor
Ascentis —Lancaster
- From £23,133 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
1d
Trainee Property Manager
LRG —Preston
- Up to £28,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
PMO Manager - BAE
Emcor —Barrow-In-Furness
- 8 hour shift
- Continuous improvement
- Team management
- IT
- Employee assistance programme
- Referral programme
Quick apply
12d
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Training & development
- Leadership
- Free parking
- Annual leave
Customer Sales Manager
Care UK —Garstang
- £40,000 a year
- Weekend availability
- Customer service
Assistant Laboratory Scientist
NationWide Laboratories —Poulton le Fylde
- £26,728 a year
- Full-time
- Customer service
- Computer literacy
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
8d
Head of Supply Chain
TVS Supply Chain Solutions —Chorley
- Analysis skills
- Continuous improvement
- Team management

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Tour Coordinator

OME for NST Travel Group -
Blackpool

Quick apply

Job details

Permanent | Full-time
Up to £26,694 a year

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Customer service
Organisational skills
Relationship management
Customer support
Customer interaction

Full job description

Earn £26,694 per year per annum (our pay system is benchmarked and fair) Plus commission (£1600 OTE)
12 Month Fixed Term Contract
Office based with flexible working options available

We are NST

We’ve been creating school trips in the UK, Europe and worldwide which educate, inspire and enable children to develop a sense of independence for over 50 years. Our educational experiences have lasting, positive impacts to expand horizons and unlock potential.

But that’s not all… we’re part of something bigger. We’re powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?

Make a difference as a Tour Coordinator

As a Tour Coordinator, you’ll help turn great trip ideas into great trip realities. Working alongside our Educational Travel Sales Advisors and in-house travel services teams, you’ll bring inspiring school trip itineraries to life – pulling together all the details to ensure everything runs to plan.

You’ll be the main contact for Group Leaders, keeping them updated by phone and email, listening carefully to their needs, and making sure special requests or adjustments are looked after. If any bumps in the road pop up - before travel or while the group’s away - you’ll be quick to find smart solutions and keep things running smoothly.

With several tours on the go, you’ll balance priorities, solve problems quickly, and use your creativity to design itineraries that hit key learning objectives. By building strong relationships, you’ll create lasting memories – and loyal customers.

Is this you?

You’re a customer service champion - friendly, confident, and always ready to go above and beyond to make our teachers’ and group leaders’ day easier, you know how to deliver service that really shines.
You’re a natural communicator - clear, confident and great at getting your message across, both in writing and in conversation.
Organisation is your superpower - you’re great at juggling tasks, managing your time, and keeping everything on track.
You love solving problems - you stay calm under pressure and always find smart solutions.
You’ve got an eagle eye for detail - nothing gets past you, and accuracy is always top of your list.
You thrive in a fast-paced environment - you work quickly, accurately, and keep cool when things get busy.
You’re a team player - ready to jump into our out-of-hours emergency rota a few times a year to help keep things running smoothly.

A place to thrive
We value excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.

No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You’ll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
Paid time-off to volunteer your time to worthwhile causes.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
Access to our financial wellbeing platform for financial assistance if you need it
Big savings and exclusive perks at 100s of high street retailers

PGL discounted holidays and 20% discount in all our on-site shops

For a full Job Description and Personal Specification please click here

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

Job Types: Full-time, Permanent

Pay: Up to £26,694.00 per year

Benefits:

Employee discount

Application question(s):

What motivated you to apply for the Tour Coordinator role at NST, and what interests you about working in this position?

Experience:

Customer service: 3 years (required)
Organisational skills: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in blackpool, lan

Tour Coordinator

Deputy Head of Estates

Senior Product Development Manager (Qualifications & Assessments)

Operations Advisor - SMART

Food Service Area Manager / Brand Manager

Sales Account Executive

Sports Centre Duty Manager

Hotel Receptionist - Part Time

Food & Beverage Manager

Systems Administrator

Head of New Business & Implementation – Procurement & Supply Chain

School hours Administrator

Customer Delivery Driver

Customer Service Advisor

Trainee Property Manager

PMO Manager - BAE

Head of Facilities Management

Customer Sales Manager

Assistant Laboratory Scientist

Head of Supply Chain

I want to receive the latest job alerts for head of customer service in blackpool, lan

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