It service engineer Work, Jobs in Blackpool, Lan (with Salaries)

IT Service Engineer
Blackpool Tourism Limited —Blackpool
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Travel
Quick apply
6d
Data Engineer
Victrex —Thornton Cleveleys
- £34,000 - £49,500 a year
- Azure
- Agile
7d
Azure Infrastructure Engineer
Audiebant Ltd —Preston
- £47,500 - £55,000 a year
- Full-time
- Azure
- In-person
- Communication skills
- Free parking
Quick apply
13h
Technical Delivery Manager
MCS Group —Ormskirk
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Gym membership
Quick apply
3d
IT Build Engineer
Vital Energi —Blackburn
- Full-time
- In-person
Quick apply
7d
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
4d
Gas Repair Engineer - Blackpool
Homeserve —Blackpool
- £46,250 a year
- Overtime
- Customer service
Quick apply
Senior Approved Installation Electrician
Electrical Mechanical Building Services Limited —Blackpool
- £50,000 - £55,000 a year
- Full-time
- Management
- Schematics
- Electrical experience
Quick apply
8d
Senior Project Engineer
Addison —Thornton Cleveleys
- Engineering
IT Infrastructure Engineer
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
Quick apply
Cloud & Infrastructure Engineer
OCU Group —Preston
- Full-time
- Azure
- Communication skills
Quick apply
4d
Technical Support Engineer
Telana —Preston
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
Site Engineer (PLN) - THG Manufacturing
THG —Blackpool
- Rotating shift
- Maintenance
- Continuous improvement
- Manufacturing
- Annual leave
- Employee assistance programme
Quick apply
6d
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Training & development
- Employee assistance programme
Engineer - Night shift, part time hours
TES Communication Solutions —Leyland
- £28,000 a year
- Part-time
- Schematics
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
6d
Service Engineer
Scot JCB Group —Carnforth
- Overtime
- Customer service
- Computer literacy
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Quality Control & Commissioning Engineer
Audiebant Ltd —Preston
- £30,000 - £32,000 a year
- Full-time
- Quality control
- Travel
- Organisational skills
Quick apply
IT Apprentice
QA Apprenticeships —Preston
- £16,000 - £18,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
Lecturer in Mechanical Engineering
University of Lancashire —Preston
- £42,254 - £48,822 a year
- Full-time
- Engineering
- Research
- University
- Annual leave
5d
Engineer - Night shift
TES Communication Solutions —Leyland
- £28,000 a year
- Full-time
- Schematics
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
6d

I want to receive the latest job alerts for it service engineer in blackpool, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Engineer

Blackpool Tourism Limited
Blackpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
6 days ago

Qualifications

Technical troubleshooting
Desktop support
Technology infrastructure experience
TCP
Cloud infrastructure
Driving Licence
Stakeholder liaison
User account provisioning
Ticket management
Disaster recovery
Maintenance
Network infrastructure
User account management
Service restoration
Continuous improvement
IT permissions management
Technical support incident logging
POS
Network support
Organisational skills
Project implementation
Technical writing
Planned Preventative Maintenance (PPM) implementation
IP networking
Customer support
Cybersecurity
Communication skills
Server management
Planned maintenance
Intune
Mobile devices

Full job description

IT Service EngineerJob Purpose

The IT Service Engineer is responsible for delivering high-quality technical support and maintaining reliable, secure IT services across all Blackpool Tourism Limited sites. The role ensures business-critical systems remain operational within a fast-paced, customer-facing, seven-day environment, minimising disruption to business operations and delivering excellent customer service.

Working closely with the IT Service Manager, Blackpool Council ICT, site General Managers, third-party suppliers and internal stakeholders, the postholder will provide first and second-line support while contributing to infrastructure management, cyber security, service improvement initiatives and selected third-line activities. The role plays an important part in maintaining resilient IT services and supporting technology projects across the organisation.

Key ResponsibilitiesIT Service Delivery

Deliver first and second-line IT support across all Blackpool Tourism Limited sites.
Respond promptly to incidents, service requests and technical queries in accordance with agreed service levels.
Diagnose and resolve hardware, software, networking and connectivity issues.
Escalate and work collaboratively with Blackpool Council ICT and third-line specialists to resolve complex technical issues.
Maintain accurate documentation, asset records and service tickets within the IT Service Management system.
Contribute to service improvement initiatives by identifying recurring issues and recommending long-term solutions.

Systems & Infrastructure Support

Install, configure and maintain desktops, laptops, mobile devices, printers and peripheral equipment.
Support business-critical technologies including POS/till systems, telephony, CCTV, digital signage and Wi-Fi.
Assist with administration of Microsoft 365, Active Directory/Entra ID, networking, cloud services and server infrastructure.
Carry out system patching, software deployment, upgrades and preventative maintenance.
Monitor system performance and proactively identify issues before they impact operations.
Support backup, recovery and disaster recovery processes.

Cyber Security & Compliance

Assist in maintaining cyber security controls, standards and best practice.
Support user account administration including onboarding, offboarding and access permissions.
Identify, report and assist in resolving security vulnerabilities and incidents.
Ensure endpoint devices remain compliant with organisational security policies.
Promote cyber security awareness and good IT practices across the organisation.

Operational Support

Provide technical support across multiple attractions and operational sites.
Support technology requirements during seasonal events, peak trading periods and new attractions.
Perform planned preventative maintenance to maximise system availability.
Participate in an out-of-hours support rota where required.
Liaise confidently with operational managers, suppliers and technical partners to minimise service disruption.

Projects & Continuous Improvement

Support delivery of infrastructure upgrades, technology refreshes and business improvement projects.
Assist with planning, testing, implementation and documentation of new systems.
Participate in infrastructure improvements alongside Blackpool Council ICT and third-party suppliers.
Identify opportunities to improve IT services, automation and operational efficiency.
Contribute to technical documentation, knowledge sharing and continual service improvement activities.

Person SpecificationEssential

Experience providing first and second-line IT support within a commercial or customer-focused environment.
Strong knowledge of Windows operating systems, Microsoft 365 and end-user technologies.
Experience supporting hardware, software, networking, printers and mobile devices.
Good understanding of Microsoft Active Directory, Entra ID and user administration.
Experience supporting customer-facing technologies such as POS systems, telephony or Wi-Fi.
Ability to troubleshoot and resolve technical issues independently while recognising when escalation is required.
Experience working alongside third-line engineers, external suppliers or shared ICT services.
Excellent communication and customer service skills.
Strong organisational skills with the ability to prioritise competing demands.
Full UK driving licence and willingness to travel between sites.

Desirable

Experience supporting Microsoft Intune or endpoint management solutions.
Knowledge of networking including switches, wireless infrastructure, VLANs and TCP/IP.
Experience supporting Azure or cloud-based infrastructure.
Understanding of ITIL principles and IT Service Management.
Experience within hospitality, leisure, attractions or retail environments.
Technical certifications such as Microsoft, CompTIA or Cisco.
Experience working with Blackpool Council ICT or within a shared ICT service environment.

Professional Attributes

Delivers excellent customer service with a proactive and professional approach.
Takes ownership of issues through to successful resolution.
Builds effective relationships with colleagues, suppliers and stakeholders.
Remains calm and methodical during service incidents.
Demonstrates initiative and a commitment to continuous improvement.
Adapts effectively to changing operational priorities within a seven-day business.
Maintains a strong focus on service quality, reliability and business continuity.

Pay: £28,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it service engineer jobs in blackpool, lan

IT Service Engineer

Data Engineer

Azure Infrastructure Engineer

Technical Delivery Manager

IT Build Engineer

Senior IT Engineer

Gas Repair Engineer - Blackpool

Senior Approved Installation Electrician

Senior Project Engineer

IT Infrastructure Engineer

Cloud & Infrastructure Engineer

Technical Support Engineer

Site Engineer (PLN) - THG Manufacturing

Infrastructure Engineer

Engineer - Night shift, part time hours

Service Engineer

Quality Control & Commissioning Engineer

IT Apprentice

Lecturer in Mechanical Engineering

Engineer - Night shift

I want to receive the latest job alerts for it service engineer in blackpool, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected