Support manager Work, Jobs in Blackpool (with Salaries)

Income and Housing Benefit Manager
Granville Community Homes —Blackpool
- £30,000 - £35,000 a year
- Full-time
- Team management
- Organisational skills
- Budgeting
Quick apply
12d
Reception Manager
Blackpool Football Club —Blackpool
- Full-time
- Administrative experience
- Supervising experience
- Human resources
- Free parking
Quick apply
5d
Facilities Manager
Tangerine Group —Lytham
- Up to £60,000 a year
- Full-time
- Hotel
- Continuous improvement
- Computer skills
Sales Colleague
Currys —Blackpool
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Bar Manager
The Greedy Group Limited —Thornton Cleveleys
- £35,000 - £40,000 a year
- Full-time
- Bar
- Customer service
- Restaurant management
Quick apply
Reservations Manager
Hampton by Hilton Blackpool —Blackpool
- £36,000 a year
- 8 hour shift
- Data analysis skills
- Hotel
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Operations Co-ordinator
Sam's Place —Blackpool
- £15 an hour
- Part-time
- In-person
Quick apply
9h
Placement Coordinator
Blackpool & the Fylde College —Bispham
- £28,782 - £30,454 a year
- Continuous improvement
- Annual leave
Events Manager
VetPlus —Lytham
- Up to £35,000 a year
- Project management
- Organisational skills
- Computer skills
Facilities Manager
ISS Facility Services —Blackpool
- Customer service
- Team management
- Contracts
Quick apply
Safeguarding and Wellbeing Practioner
Blackpool & the Fylde College —Blackpool
- £28,782 - £30,454 a year
- Free parking
- Annual leave
7d
Group Purchasing Manager
VetPlus —Lytham
- Up to £65,000 a year
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Business
Assistant Manager
The Queens Hotel —Lytham St. Annes
- Up to £42,435 a year
- Weekend availability
- Restaurant management
- Hotel
- Organisational skills
- Store discount
- Employee discount
Quick apply
9d
Night Manager
Village Hotels - Blackpool - Reception / Nights —Blackpool
- Up to £30,000 a year
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Gym membership
Quick apply
7d
Curriculum Manager
Blackpool & the Fylde College —Bispham
- £48,836 - £53,367 a year
- Mentoring
- Recruiting
- Budgeting
- Annual leave
LRC Adviser
Blackpool & the Fylde College —Blackpool
- £28,782 - £30,454 a year
- Customer service
- Free parking
- Annual leave
13d
Benefits Team Manager
Age Cymru West Glamorgan —Blackpool
- £35,632 - £39,383 a year
- Monday to Friday
- Hybrid work
- Computer skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
SHE Manager
D7 —Blackpool
- £48,000 - £50,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Annual leave
Quick apply
Office Co-ordinator - Property Management
Rowan Block & Estate Management —Blackpool
- £21,000 - £25,000 a year
- Part-time
- English
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
7d
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply

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Income and Housing Benefit Manager

Granville Community Homes
Blackpool

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Qualifications

Social housing experience
Driving Licence
Complaint handling
Arrears management
Team management
Account escalation for debt management
Organisational skills
Tenancy sustainment support
Management reporting
Rent arrears recovery in social housing
Budgeting
Communication skills

Full job description

Job Purpose

The Income and Housing Benefit Officer is responsible for maximising rental income collection by producing and maintaining accurate rent schedules, ensuring Housing Benefit and Universal Credit housing element claims are correctly set up and kept in payment, and building effective working relationships with Housing Benefit (HB) departments and local authorities. The postholder will proactively identify and resolve discrepancies in rent and benefit payments to minimise rent loss and arrears, supporting tenants to sustain their tenancies.

Key Responsibilities

Create, produce and issue accurate rent schedules for all tenancies, ensuring rent, service charges and other charges are correctly recorded and applied.
Prepare rent schedules with partners and liaise with local authorities to ensure schedules are agreed and processed correctly.
Review and reconcile existing rent schedules on a regular basis, identifying and correcting discrepancies, overpayments and underpayments.
Update rent schedules following rent reviews, tenancy changes, sign-ups, terminations, transfers and void periods, ensuring changes are reflected accurately and promptly.
Liaise directly with Housing Benefit departments and local authority welfare/benefits teams to establish, verify and maintain Housing Benefit and Universal Credit housing element claims for tenants.
Ensure Housing Benefit and Universal Credit payments are brought into and kept in payment, chasing outstanding claims, missing information and delayed payments as required.
Investigate and resolve queries relating to rent accounts, benefit claims, suspensions, overpayments and underpayments, working closely with tenants, local authorities and internal colleagues.
Oversee Housing Benefit claims and rent accounts, monitor arrears, and take appropriate action in line with the organisation's income and arrears management procedures.
Maintain accurate and up-to-date records on housing management and financial systems in line with data protection requirements.
Notify local authorities and the Department for Work and Pensions (DWP) of relevant changes in tenancy circumstances, including rent changes, sign-ups and terminations.
Work collaboratively with Income Officers, Housing Officers and other internal teams to support the wider income collection and arrears management service.
Produce reports and management information on rent schedules, Housing Benefit claims and payment performance as required.
Identify trends, delays or systemic issues in Housing Benefit processing and escalate these appropriately with local authorities or internal management.
Contribute to the review and improvement of processes and procedures relating to rent schedules and Housing Benefit administration.
Ensure compliance with relevant legislation, regulatory requirements and organisational policies, including data protection and safeguarding.
Carry out any other duties commensurate with the role as reasonably required.

Person Specification

Essential

Experience of producing, reviewing and reconciling rent schedules.
Experience of liaising with Housing Benefit departments, local authorities or the DWP regarding benefit claims.
Good working knowledge of Housing Benefit, Universal Credit and the housing element of welfare benefits.
Strong numeracy skills and high attention to detail when working with financial and benefit data.
Good working knowledge of housing management and/or income management IT systems.
Excellent verbal and written communication skills, with the ability to build effective relationships with tenants, colleagues and external agencies.
Strong organisational skills with the ability to manage a varied workload and meet deadlines.
A proactive and solutions-focused approach to resolving payment and benefit queries.
Commitment to excellent customer service and to supporting tenants to sustain their tenancies.
Understanding of data protection requirements and safe handling of sensitive personal and financial information.

Desirable

Experience working within a housing association or registered social landlord.
Relevant qualification in housing, welfare benefits or a related field.
Experience of using housing management systems such as those common across the social housing sector.

This job description is not exhaustive and may be reviewed and amended from time to time in consultation with the postholder to reflect the changing needs of the organisation.

Pay: £30,000.00-£35,000.00 per year

Experience:

housing and tenancy : 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

support manager jobs in blackpool

Income and Housing Benefit Manager

Reception Manager

Facilities Manager

Sales Colleague

Bar Manager

Reservations Manager

Operations Co-ordinator

Placement Coordinator

Events Manager

Facilities Manager

Safeguarding and Wellbeing Practioner

Group Purchasing Manager

Assistant Manager

Night Manager

Curriculum Manager

LRC Adviser

Benefits Team Manager

SHE Manager

Office Co-ordinator - Property Management

Food Service Area Manager / Brand Manager

I want to receive the latest job alerts for support manager in blackpool

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