Helpdesk manager Work, Jobs in Blackwater, Ham (with Salaries)

Assistant Facilities Manager
Emcor —Farnborough
- £35,000 a year
- Overtime
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Service Contract Coordinator (Fixed Term Contract)
AVI-SPL —Farnborough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Salesforce
- Employee assistance programme
- Referral programme
4d
Vending Operator - Decorum Vending Ltd
9620146 —Byfleet
- From £31,000 a year
- Full-time
- English
- Driving
- Warehouse experience
- Annual leave
Quick apply
6d
Assistant Facilities Manager
BRC Jobs —Bracknell
- £31,438 a year
- Temporary
Quick apply
1h
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Quick apply
14d
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
5d
Contract Support Scheduler
JIK-Integral UK Limited —Reading
- Full-time
- Microsoft Word
- In-person
- Business
Quick apply
12d
IT Director
Propel Together —Wokingham
- APIs
- Leadership
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
12d
Total Reward Advisor
Costain —Maidenhead
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
1d
Facilities and Health & Safety Manager
Motion Applied —Camberley
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
Quick apply
Engineering Helpdesk Supervisor
Siemens —Slough
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Flexible schedule
6d
Contract Support Scheduler
JLL —Reading
- Monday to Friday
- Microsoft Word
- Business
12d
Helpdesk & Accommodation Supervisor - FTC
Skanska —Middlesex
- Supervising experience
- Team management
- Communication skills
6d
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Data Centre Engineer
ONNEC Group —Basingstoke
- £35,000 - £44,000 a year
- 12 hour shift
- Maintenance
- Travel
Quick apply
8d
Senior IT Technician
Epsom College —Epsom
- £32,000 - £37,000 a year
- Full-time
- Maintenance
- In-person
- School
- Health & wellbeing programme
1d
Floor Ambassador
JLL —Maidenhead
- Computer literacy
- English
- Analysis skills
Floor Ambassador
NAB-Jones Lang LaSalle Services —High Wycombe
- Full-time
- Hospitality
- Computer literacy
- English
Quick apply

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Assistant Facilities Manager

Emcor -
Farnborough

Quick apply

Job details

Permanent | Full-time
£35,000 a year

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Contract management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Facilities management
Safety toolbox talks
Complaint handling
Management reporting
Customer interaction
Communication skills
Health and safety briefings

Full job description

Role overview

Location: Mobile - Farnborough

Salary: £35,000 + overtime + car allowance

Working Hours: Monday - Friday, 08:00 - 17:00

Contract Type: Permanent Full Time

Benefits: 25 days holiday + BH, Health Cash Plan, Discount Shopping, reduced cost gym, days out, learning & development opportunities, paid volunteering days + many more.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

To assist the Senior Facilities Manager in the operation of site contracts in line with divisional objectives and offer day today client facilities management support.

What you'll do:

Review and evaluate existing soft & hard services contracts, to provide KPI and SLA’s
Provide day to day hard & soft services contract management (cleaning, vending, catering, contractor management etc)
Production of accurate contract performance reports weekly, monthly, as and when requested
Production of helpdesk related reports
Communication to client departments of completed and planned works
Provide day-to-day FM operational support to the client
Client liaison and complaint management
Dealing with subcontractor and supplier enquiries
Comply with any additional ad-hoc instructions which may be given
Assist with overseeing Planned Preventive Maintenance scheduling
Operating as a member of the EMCOR team, to lead and support all site based services
Ensure KPIs/SLAs are met and communicated to the Team
Plan and co-ordinate team briefings and Toolbox Talks
Review staffing levels and labour costs ensuring that they remain within the budget at all times
Provide monthly operational reports including budget performance against agreed targets
Influence and encourage collaboration, knowledge sharing and best practice across site(s)
Regularly meet with the client to communicate key contract issues in support of sustaining partnership values and the smooth running of the business
Deliver all the requires outputs against the agreed KPIs whilst striving to improving performance beyond the baseline target
Identify cost reduction opportunities resulting from improved / changed maintenance techniques

About the role

Who you'll be:

IOSH Qualified
Experience of Producing & Reviewing RAMS
Experience within a similar role, managing the delivery of complex high value contracts with both hard & soft services experience
Experience of using Word, Excel, CMMS and Helpdesk Packages
An excellent level of interpersonal and customer relationship skills, with an emphasis on accuracy
Communication skills – a good use of oral and written skills to communicate, in detail, accurately
Ability to sustain effective relationships by understanding the importance of professionalism and able to handle complaints effectively
Ability to plan and organise in a timely manner, prioritising workloads effectively
Drive and determination by accepting challenges and striving towards departmental, personal & company goals & Objectives
Reliable and resilient under pressure, accepting responsibility and taking ownership & Accountability
Has a detailed understanding of operational needs, having a thorough awareness of commercial implications of actions.

EMCOR UK benefits

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

Quick apply

Refine Your Search

helpdesk manager jobs in blackwater, ham

Assistant Facilities Manager

Service Contract Coordinator (Fixed Term Contract)

Vending Operator - Decorum Vending Ltd

Assistant Facilities Manager

IT & Helpdesk Manager - Panavision London

Senior Lifecycle & Projects Manager

Service Desk Administrator - Saturday & Bank Holiday only

Contract Support Scheduler

IT Director

Service Helpdesk Coordinator

Total Reward Advisor

Facilities and Health & Safety Manager

Engineering Helpdesk Supervisor

Contract Support Scheduler

Helpdesk & Accommodation Supervisor - FTC

IT Engineer

Data Centre Engineer

Senior IT Technician

Floor Ambassador

Floor Ambassador

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