& credit Work, Jobs in Bledlow, Bkm (with Salaries)

Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Accounts Manager (Finance) Part Time - 22 hours - Maternity Cover
Delta T Eco Heating Systems —Thame
- £37,000 - £40,000 a year
- Part-time
- In-person
- Communication skills
- Free parking
Quick apply
8d
Credit Controller
Lucy Electric —Thame
- Hybrid work
- Customer service
- Computer literacy
- Data entry
Accounts Payable Assistant
Safenames Ltd —Milton Keynes
- £25,420 - £32,000 a year
- Full-time
- Hybrid work
- Data entry
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
9d
Warranty Administrator
Stratstone —Aylesbury
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
Part-Time Accounts Receivable and Credit Controller
Oxford Commercials —Bicester
- £15 - £22 an hour
- Part-time
- Hybrid work
- QuickBooks
- Free parking
Quick apply
13d
Financial Inclusion Lead Officer
Acorn Community Bank —High Wycombe
- £14 - £16 an hour
- Part-time
- English
- Travel
- Mentoring
- Health & wellbeing programme
Quick apply
10d
Bar Staff
Storia —Tring
- £12.71 an hour
- Part-time
- Bar
- Customer service
- In-person
Quick apply
Accounts Receivable Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Continuous improvement
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
Junior Accounts Payable
Quickparts Acquisition Inc —High Wycombe
- £27,000 - £32,000 a year
- Hybrid work
- Data entry
- In-person
Quick apply
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
11d
HR Administrative Assistant – 1-year fixed term contract
Waddesdon Manor —Waddesdon
- £26,000 - £28,000 a year
- Weekend availability
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
- Employee discount
4d
Accounts Receivable Coordinator - Operations
Evolution Security —Marlow
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
FIS Global —Milton Keynes
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Paid training
Financial Controller (Part time)
The Spread Eagle Hotel, Thame —Thame
- £15.00 - £17.50 an hour
- Part-time
- Hotel
- Budgeting
- In-person
- Free parking
- Employee discount
Quick apply
Legal Cashier (Remote Part-time Freelance) Role
Kalra Legal Group —Maidenhead
- £17 - £20 an hour
- Part-time
- Hybrid work
- In-person
- Flexitime
- Work from home
Quick apply
Business Support Administrator - Watford
Xeinadin —Watford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Reservations and Events Manager -Holiday Inn Hemel Hempstead
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply

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Customer Experience Coordinator

Hypnos Beds -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£26,032.50 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
English
Complaint handling
Appointment booking and call handling
Data entry
Customer interaction
Stock replenishment
Phone etiquette
Communication skills

Full job description

Purpose of the Role/Role Overview:

· To ensure all orders received are input onto Hypnos bespoke order system within agreed SLA’S accurately and efficiently whilst managing customer expectations and queries to a high standard.

· To provide a first point of contact for all customers by answering any questions and queries over the phone or by email in a professional and timely manner. To provide support and comprehensive product and service information whilst building first class relationships with customer base. Exceeding customer expectations showing that we are customer obsessed.

· To provide weekend, holiday and sickness cover for the showroom as and when required on a rota basis. This is usually no more than one Saturday in four.

General Duties/Key Responsibilities:

· Working to agreed set timescales and SLA’s

· Responding as appropriate to any queries, cancellation and amendments requests made by retailers and/or their representatives

· Investigating and actioning any credit queries in liaison with the Finance Department.

· Update retailer portals where necessary

· Requesting and updating special codes for bespoke products

· Answering and resolving customer enquiries over the phone or by email

· Taking ownership of complaints and following company procedure to ensure complaint is resolved in a timely manner

· Recognising customer contact trends and flagging any repeated quality/service issues

· Resolving customer queries the first time they are raised, liaising with other departments to ensure resolution

· Booking technician visits as and when required

· Ordering spare parts as and when required

· Proactively informing customers of any issues relating to their orders

Showroom

· Ensuring the showroom is tidy, clean, inviting, and shows the beds off to their very best at all times.

· Supporting consumers in selecting the best bed for their own specific requirements using excellent listening skills combined with broad product knowledge and strong communication skills.

· Responding to all consumers enquires received via the Hypnos website in a timely manner, calling on the knowledge of other departments if and when required.

· Taking calls from end consumers and helping and guiding them through their bed purchase.

· Posting out brochures to consumers as and when requested

Monitoring and replenishing pillow and accessory stock.

· Updating and replenishing display models as and when required.

Job Types: Full-time, Permanent

Pay: £26,032.50 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

& credit jobs in bledlow, bkm

Customer Experience Coordinator

Accounts Manager (Finance) Part Time - 22 hours - Maternity Cover

Credit Controller

Accounts Payable Assistant

Warranty Administrator

Part-Time Accounts Receivable and Credit Controller

Financial Inclusion Lead Officer

Bar Staff

Accounts Receivable Specialist

Fraud Analyst

Junior Accounts Payable

Customer Service Advisor

HR Administrative Assistant – 1-year fixed term contract

Accounts Receivable Coordinator - Operations

Customer Service Representative

Financial Controller (Part time)

Legal Cashier (Remote Part-time Freelance) Role

Business Support Administrator - Watford

Customer Service Advisor

Reservations and Events Manager -Holiday Inn Hemel Hempstead

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