Customer experience coordinator Work, Jobs in Bletchley, Bkm (with Salaries)

GC&E Reservations Coordinator
DoubleTree by Hilton Milton Keynes —Bletchley and Fenny Stratford
- £25,500 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
LUXURY CLINIC FRONT OF HOUSE & CLIENT EXPERIENCE COORDINATOR
Olivia Cole —Milton Keynes
- £20,000 - £32,000 a year
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Flexitime
Quick apply
Customer Service / Sales Support Assistant
Palletways Milton Keynes —Milton Keynes
- £29,741.40 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
2d
Operations Coordinator(Customer Service)
CitySprint —Letchworth
- £26,811.20 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
Quick apply
6d
Project Coordinator, (Milton Keynes)
KOMPAN —Milton Keynes
- Hybrid work
- Customer service
- English
- Microsoft Office
6d
Planning Coordinator
GXO Logistics —Milton Keynes
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Project & Sales Coordinator
T Nevill & Co Ltd —Stevenage
- £29,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
7d
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
7d
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Excel
- Project management
- IT
- Annual leave
- Employee discount
Quick apply
Operations and Customer Coordinator/Manager
LBJ —Berkhamsted
- £25,000 - £35,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
13d
Scheduling Coordinator
IMServ Europe Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Business Information & Reporting Analyst
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Analysis skills
- Computer networking
- SharePoint
13h
Junior Sales Coordinator
Strictly Tables and Chairs Ltd —Shefford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
5d
Office Coordinator – Vehicle Sourcing & Sales
Dans action vehicles —Bicester
- £30,000 a year
- Overtime
- Sales
- Customer service
- Microsoft Office
Quick apply
23h
Finance & Business Operations Coordinator (Part-Time, Growth Role)
Terra Global Solutions Ltd. —Milton Keynes
- £16 - £18 an hour
- Part-time
- Microsoft Excel
- QuickBooks
- In-person
Quick apply
13d
Operations Manager
CitySprint —Letchworth
- £34,380 a year
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
6d
Talent Coordinator
Savers —Dunstable
- Full-time
- In-person
Quick apply
Hire & Sales Coordinator
GAP Group —Milton Keynes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
1d
Marketing Coordinator
SSG Services (est 2003) Ltd —Bedford
- £25,500 - £29,000 a year
- Full-time
- Social media management
- English
- Project management
- Free parking
- Employee discount
Quick apply
2d
Property Claims Coordinator
Crawford —Milton Keynes
- From £24,479 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Employee stock purchase plan
Quick apply
9d

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customer experience coordinator jobs near bletchley, bkm

GC&E Reservations Coordinator

DoubleTree by Hilton Milton Keynes
Bletchley and Fenny Stratford

Quick apply

Job details

Full-time
£25,500 a year
1 day ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Microsoft Office
Organisational skills
Front desk
Guest services
Communication skills
Negotiation
Hotel experience
Time management

Full job description

About Us

Stadium MK is a 30,530-seat multi-purpose venue in Milton Keynes, home to MK Dons Football Club. Since opening in 2007, the stadium has become a leading destination for sport, events, and hospitality.

The site also includes the DoubleTree by Hilton Milton Keynes, a 304-bedroom hotel, and Arena MK, a versatile space hosting conferences, exhibitions, and live events. Together, these facilities create a dynamic and fast-paced environment offering a wide range of experiences for guests and clients alike.

The Role

We are looking for an organised, customer-focused Reservations Coordinator to join our Reservations team at DoubleTree by Hilton Milton Keynes.

This is an exciting opportunity to play a key role in managing hotel reservations, delivering exceptional guest service, and maximising room revenue. Working closely with departments across the hotel, you will ensure all reservations are handled accurately, efficiently and in line with Hilton brand standards, creating a seamless experience for every guest.

Key Responsibilities

Manage individual reservations, amendments, rooming lists and guest name changes accurately and efficiently
Process bookings and manage room inventory in accordance with company procedures
Quote competitive rates using revenue management systems to maximise occupancy and revenue
Deliver outstanding customer service through all communication channels
Resolve guest enquiries and complaints professionally, ensuring a positive outcome
Promote Hilton Honors and encourage guest loyalty
Input and maintain accurate information within hotel reservation and property management systems
Complete general administrative duties using Microsoft Office and hotel systems
Build strong working relationships with colleagues across all hotel departments
Support the Reservations team in achieving departmental targets and maintaining brand standards
Ensure compliance with company procedures, health & safety and legal requirements

What We’re Looking For:

Previous experience in a customer service role
Excellent communication skills, both written and verbal
Strong organisational and time management skills
Ability to prioritise workload and manage multiple tasks effectively
Positive, professional and flexible attitude
Ability to work independently as well as part of a team
Confident using computer systems and Microsoft Office
Calm and organised, with the ability to work under pressure and meet deadlines Passion for delivering exceptional guest service Strong problem-solving and negotiation skills

Desirable Experience:

Previous experience in hotel reservations or events.
Previous hotel front desk experience Experience using Property Management System
Experience using Delphi
Passion for hospitality and creating memorable guest experiences

Additional Information:
This role is typically 9-5 pm 5 days a week, Monday to Friday, but on occassion may require weekend shifts to the needs of the business.

If you are passionate about hospitality, enjoy providing exceptional customer service, and thrive in a fast-paced hotel environment, we would love to hear from you.

Why Join Us?

Join a globally recognised Hilton brand and be part of a friendly, supportive and professional team. Opportunities for career development and progression. Work in a fast-paced hotel and events environment. Play an important role in delivering outstanding guest experiences every day.

Our Commitment

Equality, Diversity & Inclusion

We are committed to creating an inclusive workplace that values diversity and welcomes applications from all backgrounds.

Safeguarding

We are dedicated to providing a safe and secure environment for all. Safeguarding is everyone’s responsibility, and all team members are expected to uphold our policies and procedures.

Application Process

To apply, please send: Your CV and cover letter outlining your suitability for the role

Pay: £25,500.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in bletchley, bkm

GC&E Reservations Coordinator

LUXURY CLINIC FRONT OF HOUSE & CLIENT EXPERIENCE COORDINATOR

Customer Service / Sales Support Assistant

Operations Coordinator(Customer Service)

Project Coordinator, (Milton Keynes)

Planning Coordinator

Project & Sales Coordinator

Account Support Coordinator

Sales Resources Coordinator

Operations and Customer Coordinator/Manager

Scheduling Coordinator

Business Information & Reporting Analyst

Junior Sales Coordinator

Office Coordinator – Vehicle Sourcing & Sales

Finance & Business Operations Coordinator (Part-Time, Growth Role)

Operations Manager

Talent Coordinator

Hire & Sales Coordinator

Marketing Coordinator

Property Claims Coordinator

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