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Area Support Manager

Right Medicine Pharmacy Ltd -
Stirling

Quick apply

Job details

Full-time
£37,000 a year
2 days ago

Qualifications

Driving Licence
Management
Driving
Human resources
Business coaching
Retail management
Leadership

Full job description

Area Support Manager

Salary: £37,000 per annum
Benefits: Company vehicle, laptop and mobile phone provided
Hours: 40 hours per week, flexibility required to support branch needs across the area
Location: Multi-site role across designated pharmacy branches. Ideal location of candidate would be Central Belt
Weekend Requirement: Saturday on-call support on a rotational basis

Help Shape the Future of Community Pharmacy

We’re looking for an energetic, people-focused Area Support Manager who thrives on helping teams succeed.

This is a hands-on leadership role where you’ll work closely with Pharmacy Managers and branch teams to deliver exceptional patient care, strong commercial performance and high operational standards across a group of pharmacies.

You’ll be the person who helps branches overcome challenges, develops talented teams, drives performance and ensures every location is operating at its best. No two days are the same, making this an ideal opportunity for someone who enjoys variety, problem-solving and making a genuine impact.

What You’ll Be Doing

Supporting Branch Success

Work alongside Pharmacy Managers to deliver excellent operational and clinical performance
Provide practical support to branches during periods of change, growth or staffing challenges
Help branches achieve key NHS and private service targets
Drive consistency, standards and best practice across all locations
Ensure branches provide outstanding patient and customer experiences

Leading and Developing People

Coach and support Pharmacy Managers in their day-to-day leadership responsibilities
Help identify and develop future talent within the business
Support recruitment, onboarding and colleague development
Guide managers through employee relations matters and performance conversations
Build a positive culture focused on accountability, engagement and teamwork

Driving Performance

Monitor branch performance and identify opportunities for improvement
Support branches in achieving service, retail and operational targets
Develop and implement improvement plans where required
Analyse key performance data and turn insights into actions
Support effective workforce planning and cost management

Ensuring Quality and Compliance

Conduct branch visits, audits and operational reviews
Promote adherence to company procedures and regulatory requirements
Support incident investigations and continuous improvement activities
Help maintain inspection-ready standards across all branches
Identify and escalate risks appropriately

Working as a Key Business Partner

Act as the link between branches and senior leadership
Support the implementation of new initiatives and business improvements
Share best practice across the region
Provide regular updates on branch performance and opportunities

What We’re Looking For

We’re interested in people who can build relationships, inspire teams and solve problems.

Essential Skills

Strong leadership and people management skills
Excellent communication and coaching ability
Organised with strong attention to detail
Confident using performance data to drive results
Ability to manage multiple priorities across different locations
Full UK driving licence

Desirable Experience

Previous pharmacy experience
Experience managing multiple sites within pharmacy, healthcare or retail
Knowledge of NHS and private pharmacy services
Experience supporting employee relations and HR processes
Retail management experience

Why Join Us?

This is an opportunity to play a key role in a growing pharmacy business where your contribution genuinely matters.

You’ll have the autonomy to make decisions, the support of an experienced leadership team and the chance to develop your career within a business committed to delivering excellent healthcare services to local communities.

If you’re passionate about developing people, improving performance and helping community pharmacy thrive, we’d love to hear from you.

Quick apply

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