Service desk Work, Jobs in Bollington, Chs (with Salaries)

Help Desk Support
Trio Solutions Group Ltd —Stoke-on-Trent
- £29,000 - £30,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Organisational skills
Quick apply
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Azure
- Continuous improvement
- Organisational skills
12d
Service desk technician
Amiculum —Manchester
- Hybrid work
- IT
- Annual leave
- Flexible schedule
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
IT Apprentice
QA Apprenticeships —Manchester
- £25,185 - £25,989 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
12d
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
Support Services Administrator
BAM Construction —Salford
- Monday to Friday
- Customer service
- Microsoft Office
8d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
6d
Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
21h
IT Engineer
EMS Healthcare —Macclesfield
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
5d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
IT Technician
Stockport Academy —Stockport
- £24,978 - £33,882 a year
- Weekend availability
- Windows
- School
- Employee discount
9d
Service Desk Engineer
Shawbrook —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Engineer
AccessPay —Manchester
- £240 - £30,000 a year
- Full-time
- Azure
- Computer networking
- Organisational skills
5d
Administrator
MWHTreatment —Dukinfield
1st Line Analyst - 12 Month FTC
Pets at Home —Cheadle
- £25,875.00 - £28,374.97 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Microsoft Office
- IT
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
Quick apply
Hire Desk Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
3d

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Help Desk Support

Trio Solutions Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£29,000 - £30,000 a year

Qualifications

Customer service
Computer literacy
Technical support
IT support
Organisational skills
SIA

Full job description

4 on 4 off working pattern 12 hour shifts covering 07.00am – 19.00pm and 19.00pm – 07.00am

We have a fantastic opportunity to join our customer help desk team. We are experiencing significant growth across the business which makes this an exciting time to join.

We are looking for a focused individual to join our Help Desk working as part of a vibrant and energetic team, your role is to handle our customer queries, take ownership of the situation and demonstrate the ability to provide a resolution to the customer's satisfaction

We are looking for a professional and enthusiastic individual with very strong experience in customer service. The ability to work in a fast-paced environment and desire to deliver a great customer experience is essential.

Key responsibilities

Have a clear and professional telephone manner.
Respond quickly and efficiently to incoming telephone in line with client service levels.
Accurately record details of the caller.
Attention to detail when obtaining and inputting information.
Monitor and action email inboxes promptly and efficiently.
Be proactive and driven in ensuring an excellent customer journey is provided.
Understand procedures and processes and operate them to the required standard.
Handling Customer Queries in a polite and professional manner
Liaising with internal departments to resolve customer queries

Essential

Ability to provide outstanding levels of customer service.
Experience of working in a busy team; driven to achieve personal, team, and business goals
Good organisational skills/ Ability to prioritise workload
Confidence and eagerness to own and resolve issues by showing initiative and willingness to learn
Aptitude for quickly building rapport with our customers
Strong team player
The ability to use multiple systems across the business and customer individual portals.
Good level of computer literacy including Microsoft
Gain an SIA CCTV and Guarding licence within 3 months, training and Licencing will be paid by the company.

Salary

· £30,000

Pay: £29,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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service desk jobs in bollington, chs

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Support Services Administrator

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Technical Support Supervisor

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Administrator

1st Line Analyst - 12 Month FTC

Out of Hours Team Leader

Hire Desk Administrator

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