Customer service team lead Work, Jobs in Bolsover, Dby (with Salaries)

Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
19h
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
7d
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
IT Release Management Lead
Post Office Ltd —Chesterfield
- Full-time
- DevOps
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
8d
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
13d
Administration Lead
Rotherham Doncaster and South Humber NHS Foundation Trust —Doncaster
- £28,392 - £31,157 a year
- Part-time
- Microsoft Office
- Administrative experience
- Supervising experience
7d
Lead Contract Specialist
Fresenius Medical Care —Huthwaite
- Full-time
- Hybrid work
- English
- Microsoft Office
- Contracts
- Annual leave
- Employee assistance programme
Complaints Resolution Lead
Futures Housing Group —Derby
- £42,343 a year
- Full-time
- Analysis skills
5d
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
Team Leader
LRG —Derby
- CRM software
- Organisational skills
- Leadership
Quick apply
Lead Online Manager
Sainsbury's —Worksop
- £29,744 a year
- Management
- Leadership
- Employee discount
3d
Team Leader
NEXT —Nottingham
- £13.84 an hour
- Full-time
- Customer service
12d
Managed Services Team Leader
MHR INTERNATIONAL UK LIMITED —Nottingham
- Management
- Leadership
- Communication skills
- Employee discount
- Referral programme
14d
Manufacturing Production Team Leader
FLP Group —Doncaster
- £31,500 a year
- Full-time
- In-person
- Leadership
- Mechanical knowledge
- Sick pay
Quick apply
Administration Team Leader (Radiology)
Nuffield Health —Derby
- Up to £30,750 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
14d
Hospitality Sector Lead
HLM Architects —Sheffield
- Hospitality
- Hotel
- Continuous improvement
Technical Lead - Device Management
Managed Services —Nottingham
- Full-time
- Analysis skills
- Mentoring
- Scripting
- Free parking
Quick apply
Breakfast & After School Club Lead & Assistant - Conisborough
First Step Sports Ltd —Doncaster
- £12.71 - £13.50 an hour
- Monday to Friday
- Childcare
- School
- Time management
Quick apply
Main - Team Leader - Sheffield Rail
WHSmith Travel —Sheffield
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d

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Customer Onboarding Team Leader

Safetykleen -
Dinnington

Quick apply

Job details

Full-time
£32,000 - £34,400 a year
19 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

CRM software
Customer service
Complaint handling
Microsoft Office
Continuous improvement
Organisational skills
Contracts
Waste management
Leadership
Communication skills

Full job description

Customer Onboarding Team Leader | Contract Validation, Customer Experience & Team Leadership

About the Role

We’re looking for an experienced and customer-focused Customer Onboarding Team Leader to lead our Contract Validation team and play a key role in delivering a seamless customer experience from contract completion through to service commencement.

Leading a team of Coordinators, you’ll ensure customer contracts are accurately validated, onboarding journeys are managed effectively, and our customers receive exceptional service from the very beginning of their partnership with Safetykleen.

This is an exciting opportunity for a passionate people leader who enjoys developing teams, improving processes and making a real impact within a growing business. You’ll be responsible for creating a positive, high-performing team culture while ensuring operational excellence and customer satisfaction remain at the heart of everything we do.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.

What You'll Be Doing

Leading, coaching and developing the Contract Validation team to deliver exceptional customer experiences and achieve performance goals.
Creating a positive, engaged and high-performing team culture through regular coaching, feedback, communication and development conversations.
Managing daily workloads, priorities and resource allocation to ensure contracts are validated accurately and customer onboarding journeys are delivered smoothly.
Monitoring KPIs, quality standards and customer outcomes, identifying opportunities to improve performance and service excellence.
Acting as the escalation point for customer issues, complaints and risks, ensuring timely resolution and effective communication.
Ensuring customer information, interactions and contract updates are accurately maintained across CRM and business systems.
Collaborating with Sales, Account Management, Operations and internal stakeholders to deliver seamless customer implementation and service commencement.
Supporting recruitment, training and continuous improvement initiatives to enhance team capability, processes and customer experience.

What We Offer

£32,000 plus bonus of up to £2,400 annually paid monthly
25 days’ holiday plus Bank Holidays
Private healthcare from day one
5% contributory pension scheme
Enhanced maternity and paternity pay
Life assurance (3x salary)
Learning and career development opportunities
Employee discount and wellbeing schemes
Cycle to Work scheme
Employee Assistance Programme

About You

You’re an experienced people leader who enjoys developing teams, delivering excellent customer service and improving the way things work.

You’ll have experience managing customer-facing teams, working towards KPIs and creating a culture where people feel supported, motivated and empowered to deliver great results.

You will have:

Proven experience leading and motivating customer service, administration or operations teams
Experience coaching colleagues and improving individual and team performance
A strong track record of delivering against targets, KPIs and service expectations
Excellent communication skills with the confidence to manage challenging conversations
Experience handling customer complaints, escalations and service issues
Strong organisational skills with the ability to manage competing priorities
Experience using CRM systems and Microsoft Office applications
A proactive, customer-focused mindset with a passion for continuous improvement

Adventageous:

Experience within waste management, environmental services, industrial services.
Experience with Microsoft Dynamics

When you join Safetykleen, you’ll be part of a supportive, ambitious and growing business where your leadership, ideas and development genuinely matter.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer service team lead jobs in bolsover, dby

Customer Onboarding Team Leader

Customer Support Team Leader & Account Manager

Customer Service Team Leader

IT Release Management Lead

Service Desk Team Manager

Administration Lead

Lead Contract Specialist

Complaints Resolution Lead

Client Operations Lead - Nottingham

Team Leader

Lead Online Manager

Team Leader

Managed Services Team Leader

Manufacturing Production Team Leader

Administration Team Leader (Radiology)

Hospitality Sector Lead

Technical Lead - Device Management

Breakfast & After School Club Lead & Assistant - Conisborough

Main - Team Leader - Sheffield Rail

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