case handler Work, Jobs in bolton, eng (with Salaries)

Small Claims File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Call Handler
One Claims Management —Rawtenstall
- £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Military
- Free parking
- Health & wellbeing programme
Quick apply
2d
Case Handler
Pinnacle Group —Liverpool
- £27,842 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee assistance programme
Quick apply
1d
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Employee discount
- Referral programme
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Fast Track Limitation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
File Handler Assistant - Counter Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
14h
Third Party Motor Claim Handler
QDOS Assist —Wilmslow
- £24,000 - £27,000 a year
- Full-time
- Phone etiquette
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Medical Agency File Handler
Express Solicitors —Manchester
- £23,400.00 - £27,411.66 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme
14d
Complex Motor Claims Handler
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —Manchester
- Communication skills
- Negotiation
Quick apply
2d
Multi-Track Credit Hire File Handler
Keoghs —Bolton
- Full-time
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
Quick apply
MIB Fraud Pre Litigated File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Assistant File Handler - Industrial Disease
Keoghs —Bolton
- Full-time
- Hybrid work
- Employee discount
Quick apply
Causation File Handler
Keoghs —Adlington
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Specialist NDA Intermediate Track File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
Quick apply
Paralegal - Military AFCS
Irwin Mitchell —Manchester
- Travel
- Organisational skills
- Communication skills
2d
Counter Fraud Services Hourly Rate File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Motor Triager
Keoghs —Bolton
- £25,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
Conveyancer / Case Handler – Residential Team
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme

I want to receive the latest job alerts for case handler in bolton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Small Claims File Handler

Keoghs -
Bolton

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Tech scheme
Employee discount

Qualifications

Communication skills

Full job description

Description

Are you looking to take your first steps into litigated file handling. If so we are looking for a Small Claims Handler to effectively manage a portfolio of litigated small claims track files under the supervision and guidance of a lead File Handler.

The role will involve handling both quantum and liability small claims cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement.

Key Accountabilities

Management of a caseload of Small Claims Track cases, including effective planning and organising of the workload to ensure Court deadlines are met.
Delivery of agreed performance targets and quality standards
Analysis of the available evidence to create an initial case strategy on liability and quantum.
Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs
Proofing witnesses, assessing their evidence and drafting statements.
Drafting of Court document and complying with all Court deadlines are met.
Instructing, briefing and liaising with Counsel.
Guiding the Defendant through the litigation process where required and setting expectations.
Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
Delegation of tasks where available and appropriate to other members of the team
Dealing with correspondence and telephone calls within strict service level agreements,
Delegation of tasks where appropriate to other members of the team
Updating reports upon receipt of evidence as required.
Adhering to Client Guidelines
that they receive up to date and accurate information about progress when requested
Ensuring files are kept within ISO 9001 guidelines
To ensure compliance with the SRA Standards & Regulations

Working Hours:
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Primary location for this role is The Parklands, Bolton office. This role is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

Established experience in law through further education or experience
File handling experience within a law practice or Insurer
Good understanding of the high way code and basic road traffic act principles
Ability to plan and prioritise workloads
Efficient in a process driven environment
Drive to achieve to take development opportunities when they arise with a positive attitude
Excellent listening and verbal communication skills
Excellent written communication skills and the ability to compose professional written communications
Ability to follow instruction with attention to detail
Ability to recognise when sensitivity and tact are required
Effectively work within a team
Basic knowledge of the Court Practice Rules

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

We are connected
We are Dynamic
We are Innovative
We succeed together

Benefits

25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service – after 1 years’ service
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.

Quick apply

Refine Your Search

case handler jobs in bolton, eng

Small Claims File Handler

Call Handler

Case Handler

Complaints Handler

Legal Motor Claims Handler

Fast Track Quantum File Handler

Fast Track Limitation File Handler

File Handler Assistant - Counter Fraud

Third Party Motor Claim Handler

Medical Agency File Handler

Complex Motor Claims Handler

Multi-Track Credit Hire File Handler

MIB Fraud Pre Litigated File Handler

Assistant File Handler - Industrial Disease

Causation File Handler

Specialist NDA Intermediate Track File Handler

Paralegal - Military AFCS

Counter Fraud Services Hourly Rate File Handler

Motor Triager

Conveyancer / Case Handler – Residential Team

I want to receive the latest job alerts for case handler in bolton, eng

Related Searches

Explore jobs in more locations

Description

Key Accountabilities

Experience, Skills and Qualifications

Benefits

About Keoghs

Jobseeker tools

Employer Tools

Browse

Stay Connected