Customer services assistant with finance support Work, Jobs in Bonnyrigg, Mln (with Salaries)

Customer Services Assistant with Finance Support
Brodie Melrose Drysdale & Company Ltd —Edinburgh
- £24,420 - £28,000 a year
- Full-time
- Oracle
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Customer Support Accountant
FreeAgent —Edinburgh
- £31,500 - £35,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Accounting
Quick apply
EdHelp Information and Support Student Assistant
University of Edinburgh —Edinburgh
- Part-time
- Customer service
- University
- IT
- Annual leave
- Employee discount
8h
Accounts Assistant
Change Waste Recycling Ltd —Edinburgh
- £26,000 - £28,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Assistant Archive Associate I
Charles River Laboratories —Tranent
- £25,352.56 a year
- Full-time
- Sales
- Customer service
- Word processing
12d
Business Assistant
JPMorganChase —Edinburgh
- Full-time
- Microsoft Office
- Mentoring
- Data entry
6d
Stores Technican
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Flexible schedule
Legal Entity & Securitisation Assistant Finance Manager (6 Month FTC)
Lloyds Banking Group —Edinburgh
- £44,901 - £54,879 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
12d
Assistant Manager - Actuarial Life
KPMG —Edinburgh
- Full-time
- Remote
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- Communication skills
- Flexible schedule
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Existing Customer Management Commercial Manager – Cards
Barclays —Edinburgh
- Management
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- Financial services
Commercial Manager - Savings
Barclays —Edinburgh
- Financial services
- Banking
- Negotiation
Acquisition Commercial Manager
Barclays —Edinburgh
- Management
- Financial services
- Banking

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customer services assistant with finance support jobs near bonnyrigg, mln

Customer Services Assistant with Finance Support

Brodie Melrose Drysdale & Company Ltd
Edinburgh

Quick apply

Job details

Permanent | Full-time
£24,420 - £28,000 a year
1 day ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Oracle
Accounts payable
Customer service
Sales administration
Microsoft Office
Communication skills

Full job description

Job Overview
A dual-focus role sitting at the heart of the UK business. Your time will be split between delivering excellent customer service and sales order support, working closely with the Sales team, and accounts payable, keeping our supplier relationships and financial records in good order. Full training will be provided on all systems and processes.

Responsibilities

Customer Services

Act as the first point of contact for all customer enquiries and sales orders, setting the tone for every interaction
Own the onboarding of new customers, ensuring a smooth and professional welcome to the business
Keep customer records accurate, up to date, and easy to navigate
Take full ownership of complaints, driving fast and effective resolution every time

Sales Order Management

Stay on top of the sales inbox and all incoming order channels via telephone, website, and various portals
Process daily UK and export sales orders in Oracle with speed and precision
Manage export orders end to end, coordinating with customers and third-party couriers and ensuring all required export documentation is accurate and in order
Proactively chase down unprocessed orders and backlogs, escalating where needed to keep things moving
Produce accurate invoices and get them in front of customers without delay
Handle credit card payments in line with CCH Policy

Accounts Payable

Process supplier invoices accurately and in a timely manner, matching against purchase orders and resolving any discrepancies promptly
Complete daily bank reconciliations across all accounts, importing statements and processing supplier payments on Oracle
Manage supplier relationships professionally, responding to queries, checking statements and ensuring all invoices are accounted for
Set up new suppliers on Oracle and raise prepayments for proforma invoices
Manage the direct debit collections process, uploading collection files to the bank and ensuring all transactions are recorded accurately
Process employee out of pocket and credit card expenses through ExpenseIn and import to Oracle
Download and process invoices from a range of external platforms including Amazon, Worldpay and fleet providers
Run and issue regular financial and commercial reports to internal and external stakeholders (full training provided on all systems)
Support the Finance Team Lead with month end tasks, audit requirements and ad hoc requests as they arise

General Administration

Maintain a clean, robust electronic filing system that keeps the business running smoothly
Document processes clearly so nothing is lost and everything is repeatable
Constantly look for ways to improve processes and drive those improvements forward

Please note that responsibilities may be added or varied to respond to the demands of the business.

Experience

Previous experience in a customer service environment, including payment and order processing systems
Experience in accounts payable or financial administration, with a confident and methodical approach to handling financial transactions and records
Comfortable working across multiple systems
A positive, resourceful approach
Highly organised and confident managing a varied workload across two distinct functions
Strong MS Office skills
Excellent written and verbal communication, with an assertive but tactful style
A natural team player who builds good working relationships quickly
Self-motivated and always looking to raise the bar on your own performance

Pay: £24,420.00-£28,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer services assistant with finance support jobs in bonnyrigg, mln

Customer Services Assistant with Finance Support

Customer Support Accountant

EdHelp Information and Support Student Assistant

Accounts Assistant

Assistant Archive Associate I

Business Assistant

Stores Technican

Legal Entity & Securitisation Assistant Finance Manager (6 Month FTC)

Assistant Manager - Actuarial Life

Existing Customer Management Commercial Manager – Cards

Commercial Manager - Savings

Acquisition Commercial Manager

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