Client services Work, Jobs in Bookham, Surrey (with Salaries)

Customer Care Advisor
Voo Veterinary Group —Ripley
- £25,500 - £30,000 a year
- Part-time
- Microsoft Word
- Front desk
- IT
- Annual leave
- Employee discount
Quick apply
Cold caller appointment schedule
The Leads Wear —London
- £12.40 - £14.61 an hour
- Remote
- CRM software
- Spanish
- Salesforce
- Work from home
Quick apply
23h
Trainee Property Administrator (must be close to Reigate area)
Humphrey & Gray Ltd —Reigate
- £21,158 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
PASSENGER ASSISTANTS / SCHOOL ESCORTS WANTED
Zedcarz —Kingston upon Thames
- Temporary
- Care plans
- Communication skills
- School
Quick apply
Event Steward
Able AI Agent Ltd —nine elms
- £13 - £14 an hour
- Temporary
- Hospitality
- Management
- First Aid Certification
Quick apply
Independent Advocate in Mental Health
Advent Advocacy —Horley
- From £24,800 a year
- Part-time
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
1d
Matchday Host/Hostesses
Crystal Palace FC —London
- £13.15 an hour
- 8 hour shift
- Hospitality
- Management
- Customer service
- Flexible schedule
Quick apply
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Client Services & Concierge Administrator
Nuffield Health —London
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Employee discount
- Gym membership
Client Services Executive
FXAir Europe —Farnborough
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Flexible schedule
Quick apply
Client Advisor - Heathrow (2 days - 12 month FTC)
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
Client Care Assistant
Medivet Group Ltd —London
- Weekend availability
- Front desk
- Annual leave
- Employee discount
Client Services & Photography Studio Assistant
UniQ Studios —East London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
Contract Support
Ethos Facilities Limited —Westminster
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Onboarding Administrator
Coinford Ltd —Charlwood
- Full-time
- Microsoft Office
- Construction
- Free parking
- Annual leave
10d
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Client Services Associate
7IM —London
- Microsoft Word
- Microsoft Excel
- Microsoft Office

I want to receive the latest job alerts for client services in bookham, surrey

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services jobs near bookham, surrey

Customer Care Advisor

Voo Veterinary Group -
Ripley

Quick apply

Job details

Permanent | Part-time | Full-time
£25,500 - £30,000 a year

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Veterinary experience
Front desk
IT
NVQ
Communication skills

Full job description

Client Care Advisor (CCA) / Receptionist – Join the Voo Vets Family!

Location: Our Ripley Site

Hours: Full-time, 40 hours per week (Monday–Friday with 1:3 Saturdays), part time is also available

Salary: £25,500 - £30,000 DOE

Be the heartbeat of our practice

Why this role matters….

At Voo Vets, our Customer Care Advisors don’t just work on reception – they shape how our clients feel about us.

You are the first smile a client sees, the calm and reassuring voice on the phone, and the person who helps both pets and owners feel confident they’re in safe hands. From the first enquiry to the moment a client leaves our practice, you play a vital role in delivering a warm, professional and consistent experience.

If you love people, thrive in a fast-paced environment, and take pride in delivering outstanding service every day, this role is for you.

The role at a glance

As a Customer Care Advisor, you’ll be responsible for supporting the smooth day-to-day running of the practice while delivering an exceptional client experience for every pet and owner.

From managing appointments and handling enquiries to processing payments and supporting the wider team, you are a key link between our clients and our clinical teams.

From the client’s perspective, you are the face of Voo Vets and their first point of contact.

Key responsibilities

The client experience

Ensure the reception area is clean, tidy, welcoming and professional at all times

Be visible, approachable and proactive in supporting clients

Build strong, trusting relationships that encourage long-term client loyalty

Maintain attractive and well-stocked retail and pet gift displays

Face-to-face client contact

Greet clients warmly and professionally on arrival

Book appointments, manage admissions and discharges efficiently

Communicate clearly with clients, building rapport and confidence

Anticipate, identify and resolve client concerns promptly and professionally

Provide attentive support to key clients

Telephone calls & digital communication

Answer phone calls and emails in a friendly, professional manner

Quickly understand client needs and take appropriate action

Take accurate, detailed messages and pass them to the correct team member

Follow up on missed or cancelled appointments in line with practice procedures

Manage delays sensitively by keeping clients informed and reassured

Service promotion & recommendations

Support the growth of the practice by welcoming new and second-opinion clients

Confidently discuss healthcare plans with new and existing clients

Offer guidance on retail products and services available

Manage repeat prescription requests in line with protocols, Administration & systems

Complete administrative and operational tasks during non-consulting times as directed

Use practice management systems accurately and efficiently

Attend and contribute to reception team meetings

Provide feedback on processes and protocols when requested

Support cover for annual leave within your clinic and across other Voo clinics where required

Key Performance Indicators Client satisfaction and feedback

Appointment utilisation and follow-ups

Accuracy of bookings, messages and records

Contribution to team efficiency and collaboration

What we’re looking for

Essential

At least 1 year’s experience in a customer-facing role (e.g. hospitality, retail, medical or similar)

Excellent communication skills – confident, empathetic and professional

Comfortable discussing services, plans and recommendations with clients Strong

IT skills with good attention to detail

Ability to multitask and stay organised in a busy environment

A proactive, positive, “can-do” attitude

Ability to take initiative and work autonomously

Preferred

Experience in a veterinary, medical or healthcare setting

NVQ Level 4 in Customer Service

Progression

This role offers a clear pathway into the Customer Service Manager (CSM) pathway, with opportunities for development and progression within Voo Vets.

If Voo is the company for you, we would love to hear from you

Apply now and become part of the Voo Vets family!

Pay: £25,500.00-£30,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick apply

Refine Your Search

client services jobs in bookham, surrey

Customer Care Advisor

Cold caller appointment schedule

Trainee Property Administrator (must be close to Reigate area)

PASSENGER ASSISTANTS / SCHOOL ESCORTS WANTED

Event Steward

Independent Advocate in Mental Health

Travel Sales Consultant

Client Services Liaison

Matchday Host/Hostesses

Reservations Agent Day

Client Services Coordinator

Client Services & Concierge Administrator

Client Services Executive

Client Advisor - Heathrow (2 days - 12 month FTC)

Client Care Assistant

Client Services & Photography Studio Assistant

Contract Support

Onboarding Administrator

Visa Documentation Agent

Client Services Associate

I want to receive the latest job alerts for client services in bookham, surrey

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected