Call centre agent Work, Jobs in Bootle, Msy (with Salaries)

Customer Success with Sales – Call Centre Agent
MyJobQuote —St. Asaph
- £26,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
13d
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
6d
Commercial Vehicle - Commercial Vehicle Welcome Team Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Flexible schedule
Quick apply
First Response Advisor
CEL Solicitors —Liverpool
- £23,132 a year
- Bar
- Sales
- Computer skills
- Annual leave
Quick apply
13d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
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Customer Service Executive
Barbon Group Ltd. —Chester
- Hospitality
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Sales & Growth Executive
Barbon Group Ltd. —Chester
- From £25,000 a year
- Sales
- Customer service
- Computer literacy
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Fuelius —Chester
- Full-time
- Hybrid work
- Sales
- APIs
- IT
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call centre agent jobs near bootle, msy

Customer Success with Sales – Call Centre Agent

MyJobQuote -
St. Asaph

Quick apply

Job details

Permanent | Full-time
£26,500 a year
13 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Sales
Customer service
English
B2B sales
Organisational skills
IT
Communication skills
Negotiation
Time management

Full job description

Job Overview

We are seeking a dynamic and customer-focused Call Centre Agent specialising in Customer Success with Sales. This role involves engaging with clients via telephone and digital channels to provide exceptional service, identify sales opportunities, and foster long-term relationships.

The successful candidate will play a vital part in enhancing customer satisfaction while driving sales growth through effective communication and negotiation skills. This position offers an excellent opportunity for individuals passionate about customer service and sales to develop their careers within a supportive team environment.

Responsibilities

Engage with customers via phone and email to understand their needs and provide tailored solutions.
Promote and upsell products or services to maximise customer value while maintaining high levels of satisfaction.
Build and maintain strong relationships with clients, ensuring their ongoing success and loyalty.
Negotiate to retain customers, adhering to company policies and customer requirements.
Assist customers with onboarding, troubleshooting, and resolving any issues promptly and professionally.
Record detailed notes of interactions within the CRM system to ensure accurate account management.
Collaborate with team members to share best practices, improve processes, and achieve team targets.
Stay informed about product updates, industry trends, and competitive offerings to better serve customers.

Experience

Desired, but not mandatory - Experience in B2B sales or customer service roles within a call centre environment.
Strong negotiation skills are desired.
Excellent communication skills in English, both verbal and written, with the ability to convey information clearly and persuasively.
Familiarity with IT systems, CRM software, and basic computer applications is essential.
Good organisational skills with effective time management to handle multiple priorities efficiently.
Ability to work independently as well as part of a team in a fast-paced setting.

Wishes

Able to commute to St. Asaph Business Park reliably.

Note.

This position allows 2 days working from home after 3 months with the business.

Pay: £26,500.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

St. Asaph LL17 0LQ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

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call centre agent jobs in bootle, msy

Customer Success with Sales – Call Centre Agent