Helpdesk engineer Work, Jobs in Borden, Ken (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
8d
Helpdesk Engineer (Service Requests)
Commercial Services Group —West Malling
- £25,948.96 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Communication skills
- Annual leave
Quick apply
13d
Schools IT Technician
Commercial Services Group —West Malling
- £25,948.96 - £28,500.00 a year
- Full-time
- Hybrid work
- Computer networking
- Classroom experience
- IT
- Annual leave
- Employee discount
Quick apply
19h
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Facilities Support Administrator - Maidstone, ME14 5PP
Apleona —Maidstone
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
5d
Maintenance Advisor
ECMS Services —Sevenoaks
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Service Advisor
Kier Group —Weald
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Flexible schedule
8d
Electrical Engineer
Kier Group —Weald
- Part-time
- Flexible schedule
Mechanical Engineer
Kier Group —Weald
- Part-time
- Travel
- Flexible schedule
Operations & Administrative Coordinator (Maternity Cover - 4 days a week ) Role Overview
GDC Building Services Ltd —Dartford
- £25,000 - £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Air Conditioning and Refrigeration Engineer
ISS Facility Services —Chatham
- £37,400 - £45,000 a year
- Maintenance
- Driving
- HVAC
Quick apply
Mobile Electrical Engineer
Mitie —Langley
- Full-time
- Customer service
- Maintenance
- Communication skills
1d
Commercial Gas Engineer
OCS Group —Royal Tunbridge Wells
- Driving
Commercial Gas Engineer
Primech Building Services —Dartford
- Full-time
- Maintenance
- First Aid Certification
Quick apply

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helpdesk engineer jobs near borden, ken

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

helpdesk engineer jobs in borden, ken

2nd Line Helpdesk Engineer - Basildon or Yateley Office

IT Second Line Engineer FTC 2 Years

Helpdesk Engineer (Service Requests)

Schools IT Technician

Customer Support & Planning Coordinator

Facilities Support Administrator - Maidstone, ME14 5PP

Maintenance Advisor

Customer Service Advisor

Electrical Engineer

Mechanical Engineer

Operations & Administrative Coordinator (Maternity Cover - 4 days a week ) Role Overview

Air Conditioning and Refrigeration Engineer

Mobile Electrical Engineer

Commercial Gas Engineer

Commercial Gas Engineer

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