Service consultant Work, Jobs in Borehamwood, Hrt (with Salaries)

Atlassian Lead Consultant - ITSM/ESM Practice
Valiantys —London
- Full-time
- Hybrid work
- Management
- Computer Science
- Master's degree
Quick apply
1h
Travel Consultant
HF Holidays —Borehamwood
- £26,300 - £27,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- IT
- Employee discount
Quick apply
4d
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Business development
- Travel
- Gym membership
Quick apply
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
12d
Supported Housing Officer
Walsingham Support —London
- £30,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Work from home
Quick apply
Lettings Consultant
Andrews Property Group —Kingsbury
- £25,400 - £29,200 a year
- Full-time
- Customer service
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
Quick apply
13d
Travel Consultant - Rickmansworth
Hays Travel —Rickmansworth
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Telesales / Appointment Setter (Cold Outbound) — Office Based (London)
Solar Panels London —London
- £14 an hour
- Full-time
- CRM software
- Customer service
- English
Quick apply
10d
Customer Service Advisor
Solus Accident Repair Centres —Finchley
- £28,808 - £33,312 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Consultant - Healthy Buildings
BRE Group (Building Research Establishment) —Watford
- £32,000 - £40,000 a year
- Full-time
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
13d
Senior Complex Investigator
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
13d
ITIL Implementation Consultant
Pink Elephant EMEA —London
- Hybrid work
- IT
- Communication skills
Quick apply
4d
Senior Travel Consultant
JAMIL MANGAL TRAVEL AND TOURS LTD —Edgware
- £31,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Sick pay
Quick apply
7d
Health and Wellness Sales Advisor
Boots —Watford
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
5d
Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)
Hanami International —London
- £400 - £550 a day
- Full-time
- Hybrid work
- Business
- Accounting
- Communication skills
Quick apply
Travel Consultant - Harlow
Hays Travel —Harlow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Technical Success Consultant
Commusoft —London
- £37,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply

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Atlassian Lead Consultant - ITSM/ESM Practice

Valiantys -
London

Quick apply

Job details

Permanent | Full-time
1 hour ago

Qualifications

Management
Computer Science
Master's degree
Mentoring
Leadership
Communication skills

Full job description

About Valiantys

Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com.

Job Summary

As a Lead Atlassian Consultant, you shape and lead the delivery of strategic and complex ESM/ITSM solutions for our clients.

You act as a trusted advisor to senior stakeholders, while also playing a key role internally as a leader, mentor, and reference for consulting excellence. You combine strategic vision, technical expertise, and leadership to drive impactful outcomes for both clients and Valiantys.

What You’ll Be Working On

Shape & Advise

Lead discovery phases and identify high-value opportunities for clients
Advise senior stakeholders on ESM/ITSM strategy, architecture, and transformation roadmaps
Design tailored solutions that align with business goals and technical constraints
Act as a trusted advisor, guiding clients toward long-term value realization

Lead Delivery

Lead and oversee the delivery of complex or cross-practice projects
Ensure delivery approaches align with client needs, best practices, and Valiantys standards
Act as technical lead when required to guarantee quality and consistency
Produce and review key deliverables and ensure clear reporting on progress and outcomes

Lead & Develop People

Manage and support consultants, fostering a high-performance and collaborative culture
Set clear objectives, monitor performance, and provide constructive feedback
Mentor team members and support their technical and professional development
Contribute to recruitment, onboarding, and enablement of new consultants
Ensure team readiness, certifications, and continuous skill development

Drive Consulting Excellence

Act as a reference point for best practices, methods, and tools
Support consultants in resolving complex or strategic challenges
Encourage knowledge sharing and contribute to practice development
Contribute to the evolution of methodologies, standards, and service offerings

Collaborate & Contribute

Work closely with Delivery Managers, Practice Leads, Sales, and Presales teams
Support complex presales activities (solution design, scoping, demonstrations)
Identify business opportunities and contribute to account growth
Strengthen collaboration across teams and practices

Ensure Client Success

Build and maintain strong relationships with key client stakeholders
Ensure high levels of satisfaction and service consistency
Support long-term engagement strategies and value realization
Act as an escalation point for critical issues and ensure timely resolution

Do You Have What It Takes?

To succeed in this role, you bring:

A Master’s degree (or equivalent) in Computer Science or a related field
7y minimum experience in consulting and leading complex projects
Deep expertise in Atlassian tools and Cloud environments
Proven ability to engage with senior stakeholders and drive strategic discussions
3y minimum experience in team leadership, mentoring, or people management

Your strengths

Strategic thinking combined with strong execution capabilities
Leadership mindset with the ability to inspire and develop others
Excellent stakeholder management and communication skills
Strong problem-solving and decision-making abilities
Ability to navigate complexity and drive alignment
Commitment to quality, client success, and continuous improvement

Why Join Valiantys?

At Valiantys, our people are at the heart of everything we do. We are committed to creating an environment where you can grow, lead, and make an impact.

Meaning : Drive strategic transformation projects and influence outcomes
Learning : Continuous development through training, certifications, and communities
Flexibility : Hybrid work model supporting work-life balance

Additional benefits:

International and multicultural environment
Flexible remote work policy
Meal vouchers
100% covered health insurance (for you and your family)
Choice of equipment (PC or Mac)
Supportive and collaborative culture

Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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