Application support specialist Work, Jobs in Borough Of Halton, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
13d
Information Analyst
The Clatterbridge Cancer Centre NHS Foundation Trust —Bebington
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Work from home
3d
Advanced Support Worker Specialist -Warrington
Community Integrated Care —Warrington
- £15.70 an hour
- Full-time
- Annual leave
- Flexible schedule
Quick apply
13d
Employee Relations Specialist - FTC
PHOENIX Medical Supplies Limited —Borough of Halton
- Up to £45,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Court Associate - Cheshire
HM Courts & Tribunal Service —Chester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Customer Service Specialist
Zoll Medical Corporation —Runcorn
- Oracle
- Customer service
- English
Education Placement Officer
HALTON BOROUGH COUNCIL —Halton
- £28,598 - £31,022 a year
- Hybrid work
- Free parking
- Employee assistance programme
12d
Data Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
10d
Application Support Manager
System C —Liverpool
- Full-time
- SQL
- Communication skills
HR Coordinator
HCRG Care Group —Runcorn
- £27,500 a year
- Hybrid work
- Annual leave
- Employee discount
Quick apply
12h
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
People Specialist
Community Integrated Care —Widnes
- £30,000 - £33,000 a year
- Full-time
- Analysis skills
- Travel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Support Specialist
ExpenseIn —Manchester
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
3d
Teaching Assistant
Halton Borough Council —Widnes
- £25,949 - £28,142 a year
- Full-time
- School
- Teaching
4d
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
Graduate Project Engineer
Crowder Consulting —Birkenhead
- From £29,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
6d
Senior Employee Relations Advisor
PHOENIX Medical Supplies Limited —Borough of Halton
- Up to £45,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Employee Relations Centre of Excellence Manager
Community Integrated Care —Widnes
- £41,200 - £46,350 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Data Protection Analyst
The Granite Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
- Flexible schedule
Quick apply
4d

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application support specialist jobs near borough of halton, chs

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

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Job details

£28,461.32 a year
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

application support specialist jobs in borough of halton, chs

First Line Technical Support

Information Analyst

Advanced Support Worker Specialist -Warrington

Employee Relations Specialist - FTC

Court Associate - Cheshire

Customer Service Specialist

Education Placement Officer

Data Governance Specialist

Help to Claim Adviser

Application Support Manager

HR Coordinator

IT Client Support Specialist

People Specialist

Customer Support Specialist

Teaching Assistant

Senior Caseworker Co-Ordinator

Graduate Project Engineer

Senior Employee Relations Advisor

Employee Relations Centre of Excellence Manager

Data Protection Analyst

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