Resident Liaison Officer
Aaron Services —Boston
- £30,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
2d
Customer Liaison Officer
Equans —Skegness
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Resident Liaison Officer
Sureserve —Boston
- £30,000 a year
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
2d
Estates Officer
Water Management Alliance —King's Lynn
- £35,000 - £50,000 an hour
- Full-time
- Mentoring
- In-person
- Leadership
- Free parking
Quick apply
Business Development Representative
PlotBox —Boston
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Flexible schedule
Quick apply
Health, Safety and Fire Practitioner
Ministry of Justice —Boston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
3d
Experienced Conveyancing Assistant
Hawkins Ryan —King's Lynn
- £28,000 - £33,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
Business Engagement Coordinator
College of West Anglia —King's Lynn
- £29,534 - £31,629 a year
- Call to connect
- Annual leave
- Employee assistance programme
14d
Sales Administrator
Heler Foods —Skegness
- From £14.39 an hour
- Full-time
- Customer service
- Administrative experience
- Continuous improvement
Quick apply
3d
Sales Administrator / Customer Liaison
Autocraft Solutions Group —Grantham
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Specialty Doctor in Emergency Medicine
United Lincolnshire Teaching Hospitals NHS Trust —Boston
- £63,696 - £102,689 a year
- Full-time
- Annual leave
- Employee discount
4h
Accounts Receivable Assistant
Foster Refrigerator —King's Lynn
- £26,000 - £29,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant Project Manager - New QEH
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust —King's Lynn
- £32,073 - £39,043 a year
- Full-time
- Project management
1d
Consultant Paediatrician With Expertise In Cardiology (PEC)
United Lincolnshire Teaching Hospitals NHS Trust —Boston
- £113,565 - £150,569 a year
- Full-time
- Leadership
Servicer Twilight
Pilgrim's Europe —Anwick
- £13.60 an hour
- Overtime
- Free parking
- Employee discount
Quick apply
Head of Finance and Treasury
Freebridge Community Housing —King's Lynn
- £93,012 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12h
Production Operative Days
Pilgrim's Europe —Anwick
- £13.10 an hour
- Overtime
- Free parking
- Employee discount
Quick apply
Warehouse Shift Supervisor
Fowler Welch —Spalding
- From £31,577 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Life insurance
Quick apply
Senior Quantity Surveyor
Costain —King's Lynn
- Full-time
- Analysis skills
- Project management
- Contracts
4d

I want to receive the latest job alerts for liaison in boston, lin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

liaison jobs near boston, lin

Shift Manager jobs in Spalding

Quantity Surveyor jobs in King's Lynn

Sales Administrator jobs in Grantham

Project Coordinator jobs in Luton

People Operations Coordinator jobs in London

Business Coordinator jobs in Glasgow G1

Business Coordinator jobs in Leeds

Business Coordinator jobs in West Yorkshire

Medical Science Liaison jobs in Oxford

Medical Science Liaison jobs in Hertfordshire

Community Liaison jobs in Glasgow

Music Artist Liaison jobs in London

Artist Liaison jobs in London

Business Development Representative jobs in Gravesend

Business Development Representative jobs in Bristol

Business Development Representative jobs in Reading

Business Development Associate jobs in London

Business Development Representative jobs in Sheffield

Sport Development jobs in London

Associate Project Manager jobs in Nottingham Ng1

Resident Liaison Officer

Aaron Services -
Boston

Apply Now

Job details

Full-time
£30,000 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave

Qualifications

Driving Licence
Microsoft Office
Communication skills
Time management

Full job description

Resident Liaison Officer

About Sureserve

Sureserve Group is a leading provider of compliance, energy and sustainability services across the UK, employing almost 4,000 colleagues across more than 20 locations nationwide.

Sureserve Compliance Northwest, part of the wider Sureserve Group, is a market-leading specialist in heating and hot water services. With over 40 years of successful service delivery and a growing portfolio of clients, we are committed to providing exceptional customer service while ensuring the highest standards of safety, compliance and operational excellence.

The Opportunity

We are looking for a proactive and customer-focused Resident Liaison Officer to join our team.

As a key member of the contract delivery team, you will play a vital role in building positive relationships with residents, clients and colleagues to support the successful delivery of annual gas servicing programmes. Your primary objective will be to help ensure maximum access to properties and contribute to achieving full compliance with annual gas safety requirements.

Working across a designated geographical area, you will engage with residents through a range of communication methods, including telephone calls, letters, emails and home visits, helping to arrange and coordinate appointments at hard-to-access properties.

This role requires excellent communication skills, a solution-focused approach and a genuine commitment to delivering outstanding customer service.

Due to the nature of the role, some evening or out-of-hours working may be required. A full UK driving licence is essential.

Key Responsibilities

Coordinate annual gas service appointments in line with client-specific procedures and contractual requirements.
Proactively engage with residents through telephone contact, correspondence and home visits to minimise no-access referrals and missed appointments.
Ensure servicing activities are progressed, escalated and completed in accordance with client and company procedures.
Contact residents to rearrange appointments where required.
Produce and maintain accurate reports using contract management systems to monitor servicing performance and compliance.
Provide timely updates and reports to clients and management teams.
Manage resident enquiries and complaints in accordance with company procedures, ensuring appropriate investigation and resolution.
Prepare written reports outlining complaints, incidents and recommended corrective actions.
Arrange and attend meetings with residents relating to complaints, service delivery or outstanding works.
Liaise with residents regarding remedial or repair work, ensuring issues are resolved promptly and effectively.
Attend client meetings, resident forums, roadshows and contract review meetings as required.
Support the collection, monitoring and analysis of resident satisfaction data.
Maintain compliance with all company policies, procedures and standards.
Participate in training and development activities to enhance personal effectiveness and support continuous improvement.
Undertake any other reasonable duties consistent with the level and responsibilities of the role.

About You

We're looking for someone who is organised, professional and passionate about delivering an excellent customer experience.

Essential Skills and Experience

Previous experience in a customer-facing or resident liaison role.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to build positive relationships with residents and stakeholders.
Exceptional attention to detail and administrative ability.
Good organisational and time-management skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Resilient and solution-focused, with the ability to remain calm under pressure.
Competent user of Microsoft Office applications and other IT systems.
Professional, approachable and customer-focused manner.
Ability to handle sensitive information with discretion and confidentiality.
Flexible, adaptable and able to work collaboratively as part of a team.
Full UK driving license.

What We Offer

At Sureserve, we recognise that our people are key to our success. In return for your commitment, we offer:

Company van for business use.
Employee wellbeing programme, including occupational health and confidential counselling support.
Service-related annual leave entitlement.
Ongoing technical training and professional development opportunities.
Enhanced maternity and paternity benefits (subject to eligibility).
Cycle to Work Scheme (following successful completion of probation).
EV Scheme
Gender & Equality Working Group.
Employee Voice Programme.
Sureserve Legends – recognising and celebrating employees who live our values every day.
Career development opportunities within a growing national organisation.

Our Commitment

At Sureserve, we are committed to developing talent at every level and creating an inclusive workplace where everyone can thrive. We champion equality, diversity and inclusion in the way we work and in the communities we serve, ensuring that all colleagues, clients and customers have the opportunity and support to achieve their professional and personal potential.

Apply Today

If you have the skills, experience and passion to make a difference, we'd love to hear from you.

Sureserve is proud to be an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age or veteran status.

Reasonable adjustments are available throughout the recruitment process. If you require support, please contact [email protected].

Successful applicants will be subject to Right to Work and DBS checks in line with our recruitment procedures.

Apply Now

Refine Your Search

liaison jobs in boston, lin

Resident Liaison Officer

Customer Liaison Officer

Resident Liaison Officer

Estates Officer

Business Development Representative

Health, Safety and Fire Practitioner

Experienced Conveyancing Assistant

Business Engagement Coordinator

Sales Administrator

Sales Administrator / Customer Liaison

Specialty Doctor in Emergency Medicine

Accounts Receivable Assistant

Assistant Project Manager - New QEH

Consultant Paediatrician With Expertise In Cardiology (PEC)

Servicer Twilight

Head of Finance and Treasury

Production Operative Days

Warehouse Shift Supervisor

Senior Quantity Surveyor

I want to receive the latest job alerts for liaison in boston, lin

Explore jobs in more locations

Resident Liaison Officer

About Sureserve

The Opportunity

Key Responsibilities

About You

Essential Skills and Experience

What We Offer

Our Commitment

Apply Today

Jobseeker tools

Employer Tools

Browse

Stay Connected