Compliance manager Work, Jobs in Boston Spa, Nl (with Salaries)

Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
3d
Quality Assurance and Compliance Manager, Leeds
Inspire North —Leeds
- £42,426 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Compliance Team Leader
Manningham Housing Association —Bradford
- Up to £39,100 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Health & wellbeing programme
- Work from home
Quick apply
9d
Risk and Compliance Manager - Northpoint Wellbeing
Calderdale Council —Leeds
- £48,340 - £55,600 a year
- Full-time
- Analysis skills
- Annual leave
Quality, Compliance and Qualification Development Lead
York College —Bishopthorpe
- £44,918 a year
- Teaching
- Annual leave
- Gym membership
EHCP Compliance Lead
York College —Bishopthorpe
- £33,643 - £36,938 a year
- Organisational skills
- Care plans
- Communication skills
- Annual leave
- Gym membership
13d
Group Compliance Manager
Croda International Plc —Goole
- Hybrid work
- Project management
- Leadership
- Communication skills
9d
Group Compliance Manager
Croda —Goole
- Hybrid work
- Project management
- Leadership
- Communication skills
11d
Senior Ethics and Compliance Manager
Pall —York
- Full-time
- Remote
- English
- Bachelor's degree
- Travel
- Annual leave
11d
Bus Compliance Manager
First Bus —York
- Full-time
- Driving
- Employee assistance programme
- Employee discount
Quality & Compliance Manager
Aire Valley Consultancy Limited —Leeds
- £38,000 - £40,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Leadership
- Free parking
- Sick pay
Quick apply
QESH & Compliance Manager
Aire Valley Consultancy Limited —Shipley
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
Financial Compliance Manager
DSV —Goole
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Annual leave
- Employee discount
Audit Assistant Manager - North West
BDO —Leeds
- Full-time
- Supervising experience
11d
Trade Compliance Manager
Teledyne Technologies Inc. —Shipley
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Military
- Relocation assistance
Private Client Compliance - Trusts Manager
Cooper Parry —Leeds
- Full-time
- Remote
- Tax experience
13d
Contract Manager
Sayes & Co Ltd —Pudsey
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- HVAC
- Free parking
- Health & wellbeing programme
Quick apply
5d
Contracts Manager – Fire Stopping Division
TECL —Leeds
- £31,759.66 - £50,000.00 a year
- Full-time
- Driving
- Travel
- Organisational skills
Quick apply
4d
Head of Compliance - Technical Standards & Gaming
evoke —Leeds
- Full-time
- Hybrid work
- IT
- SDLC
- Annual leave
- Work from home
Club Director/Manager (Fixed Term Contract)
York City Gymnastics —York
- £32,000 - £40,000 a year
- Part-time
- Hospitality
- Management
- Organisational skills
- Sick pay
Quick apply

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Compliance Manager

1ST LOCATE (UK) LIMITED -
Temple Newsam

Quick apply

Job details

Full-time
£45,000 - £60,000 a year
3 days ago

Qualifications

Root cause analysis

Full job description

Role: Compliance Manager

Salary: £45,000 - £60,000

Location: Colton, Leeds

Hours: 35 per week

Job Description

First Locate is one of the UK's leading outsourced debt resolution and customer account management providers, supporting major organisations across utilities, retail, government, and financial services. With a strong focus on customer outcomes, vulnerability, and regulatory excellence, the Compliance Manager will play a key role in ensuring the business continues to operate in line with FCA requirements, Consumer Duty expectations, and industry best practice.

Reporting to senior leadership, you will provide expert compliance oversight across collections, debt resolution, customer contact, and operational processes. The role is responsible for maintaining a robust compliance framework, supporting a culture of fair customer treatment, and ensuring the business meets its regulatory obligations as an FCA-authorised firm.

So that’s us, now let’s talk about your role:

Regulatory Compliance

Act as the subject matter expert for FCA regulations, Consumer Credit requirements, and collections-related regulatory obligations.
Ensure ongoing compliance with the FCA Consumer Credit Sourcebook (CONC), Consumer Duty requirements, and applicable industry standards.
Monitor regulatory developments and assess their impact on First Locate's operations, policies, and customer journeys.
Provide practical compliance advice and challenge to senior management on regulatory risks, conduct matters, and emerging issues.
Support engagement with regulators, industry bodies, and external stakeholders where required.

Compliance Monitoring & Assurance

Develop and deliver a risk-based Compliance Monitoring Programme across collections, debt resolution, customer service, and payment processing activities.
Review customer interactions, including calls, correspondence, and digital communications, to ensure regulatory compliance and positive customer outcomes.
Conduct thematic reviews focusing on key areas such as vulnerability, financial difficulty, affordability considerations, complaints, and customer treatment.
Identify, investigate, and report compliance breaches, ensuring effective root-cause analysis and remediation.

Customer Outcomes & Vulnerability

Champion First Locate's commitment to treating customers fairly and delivering positive outcomes throughout the debt resolution process.
Oversee and enhance frameworks supporting customers experiencing financial difficulty or vulnerability.
Ensure collection strategies, communication approaches, and repayment solutions align with FCA expectations and Consumer Duty principles.
Provide oversight of customer outcome monitoring and vulnerability reporting to support continuous improvement. First Locate's customer-focused and empathetic approach is central to its service model.

Governance, Policies & Controls

Develop, review, and maintain compliance policies, procedures, and controls to reflect regulatory requirements and business objectives.
Support governance forums and leadership teams through the provision of compliance MI, regulatory updates, and risk reporting.
Ensure operational processes and controls remain effective, proportionate, and aligned to regulatory expectations.
Contribute to internal audits, client audits, and regulatory reviews as required.

Risk Management

Identify, assess, and monitor compliance and conduct risks across the business.
Maintain compliance risk registers and support enterprise risk management activities.
Investigate incidents, complaints, regulatory breaches, and control failures, recommending appropriate corrective actions.
Drive continuous improvement initiatives to strengthen controls and reduce regulatory risk exposure.

Training & Culture

Deliver engaging compliance training and awareness programmes across operational and leadership teams.
Coach managers on regulatory expectations, Consumer Duty obligations, and good customer outcomes.
Promote a strong culture of accountability, integrity, and compliance across the organisation.
Support the embedding of compliance and customer-centric behaviours throughout the employee lifecycle.

What we need from you?

Proven experience within a Compliance Manager, Compliance Business Partner, Regulatory Compliance, or Conduct Risk role.
Strong knowledge of FCA regulations, Consumer Credit legislation, and the Consumer Credit Sourcebook (CONC).
Experience within collections, debt resolution, debt purchase, financial services outsourcing, or consumer credit environments.
Sound understanding of Consumer Duty, vulnerable customer requirements, and conduct risk management.
Experience designing and delivering compliance monitoring and assurance programmes.
Excellent analytical, investigation, reporting, and stakeholder management skills.
Ability to influence at all levels and translate regulatory requirements into practical operational solutions.

Please find the full job description and a list of our great benefits attached below.

Quick apply

Refine Your Search

compliance manager jobs in boston spa, nl

Compliance Manager

Quality Assurance and Compliance Manager, Leeds

Compliance Team Leader

Risk and Compliance Manager - Northpoint Wellbeing

Quality, Compliance and Qualification Development Lead

EHCP Compliance Lead

Group Compliance Manager

Group Compliance Manager

Senior Ethics and Compliance Manager

Bus Compliance Manager

Quality & Compliance Manager

QESH & Compliance Manager

Financial Compliance Manager

Audit Assistant Manager - North West

Trade Compliance Manager

Private Client Compliance - Trusts Manager

Contract Manager

Contracts Manager – Fire Stopping Division

Head of Compliance - Technical Standards & Gaming

Club Director/Manager (Fixed Term Contract)

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