Hotel & accommodations guest services staff Work, Jobs in Boston Spa, Nl (with Salaries)

Front of House Receptionist (Nights) 4 on 4 off
Supercity Aparthotels —Leeds
- £28,851 a year
- Full-time
- Microsoft Word
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Casual Front of House Staff - Reception
Delta Hotels by Marriott York —York
- £14.25 an hour
- Hotel
- IT
- Hotel experience
Quick apply
5d
Nights Team Member
Premier Inn —York
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Casual Health Club Receptionist
HandPickedHotels —Wetherby
- From £13 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Flexible schedule
Nights - Team Member
Premier Inn —York
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Reservationist
DoubleTree by Hilton Harrogate Majestic —Harrogate
- £13.24 an hour
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
14d
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Guest Service Team Member
The Grand - York —York
- £13.15 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Ground Floor - Team Member
Premier Inn —York
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
2d
Ground Floor Team Member
Premier Inn —York
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
2d
Front Office - Team Member
The Grand - York —York
- £12.85 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Hotel Receptionist
The Limes —York
- £13 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Service Assistant (Nights)
Holiday Inn York —York
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Employee discount
Quick apply
23h
Front Office Team Member - Nights
The Grand - York —York
- £27,208 a year
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Guest Service Host - Night Porter
Cedar Court —Harrogate
- £12.90 an hour
- Full-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
21h
Night Porter
Hilton —York
- £13.09 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee stock purchase plan
- Annual leave
Receptionist / Bartender (Crew Member) - Moxy York
Hotel Co 51 —York
- £13.62 an hour
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Host
Roomzzz —City of York
- £29,262 a year
- 12 hour shift
- Hotel
- Employee discount
Senior Front of House Team Member
Loftsome Bridge Hotel and Restaurant —Selby
- £13 - £15 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
Night Team Member
The Milner —York
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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hotel & accommodations guest services staff jobs near boston spa, nl

Front of House Receptionist (Nights) 4 on 4 off

Supercity Aparthotels
Leeds

Quick apply

Job details

Full-time
£28,851 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Company events
Employee discount
Referral programme

Qualifications

Microsoft Word
GCSE
English
Organisational skills

Full job description

Job description

We are looking for bright, engaged individuals to join our dynamic and friendly team.

Supercity Aparthotels are...

... a family-owned brand of boutique aparthotels with properties in London, Manchester, Brighton, Leeds, York, and Edinburgh. We offer all the advantages of an apartment with many of the benefits of a hotel, all with our signature touch of style, charm and sophistication.

Since 2009 we have led the way in superior and stylish serviced apartment hotels; we’re all about providing a luxurious, private and relaxed environment with a “professionally informal” service – mainly for business travellers and extended stay guests.

We’re a growing business looking for hospitality superstars to join the Supercity family – we’re looking for fun, passionate and ambitious people with an interest or previous knowledge of the industry. We love what we do; we’re passionate about it, so joining Supercity Aparthotels means becoming part of a collaborative way of working where everyone’s thoughts and ideas are encouraged and celebrated.

What’s in it for you?

· Be a part of a family-run business with the opportunity to influence how we do things

· Join a growing business with plenty of opportunities to develop yourself (and others)

· Benefits including employee and friends and family rates

· Team building and away days

· A strong team structure; creating a supportive and friendly work environment

· Learn from the best through a structured induction and in depth training

We’re looking for…

… a dedicated Night Shift Front of House Receptionist to join the team at our Leeds Aparthotel. We’re looking for someone who will take responsibility for managing the guest experience; developing relationships with our regular guests and understanding their individual needs, as well as delivering all the nightly duties of the FoH Department to a very high standard to support the smooth running of the Aparthotel.

Key responsibilities

· Be the first point of contact for all guests, delivering very high standard of customer service to support our hard earned reputation.

· Check-in / out guests offering genuine bespoke hospitality at all times.

· Responding to guests needs in a polite, accommodating and flexible manner.

· Communicate updates and/or changes to guest as they arise.

· Manage and resolve guest complaints.

· Perform reception tasks and coordinate the operations for the site to ensure uninterrupted service to guests and to maintain high standards at all times.

· Contribute to the overall success of the aparthotel by identifying potential key corporate clients, and influencing the conversion of enquiries.

· Taking reservations and coordinating with the Sales & Reservations Agents to maximise yield.

· Pre-arrival suite checks in order to maintain high standards at all times.

· Inputting and managing Opera Cloud PMS to maximise occupancy, as well utilising the system to support the Housekeeping and Maintenance teams.

· Preparing paperwork for arrivals and departures.

· Coordinating with maintenance and housekeeping in relation to arrival, departures, special requests and any issues that need attention.

· Processing payments in a timely manner and following up on any outstanding payments for long stay guests.

· Responsible for the on-site petty cash including monthly reporting for accounts.

· End of day PMS functions including cash and credit card balancing and batch reports.

· Billing guests for extras (telephone, laundry etc.)

· Suite and building spot checks to assess standards and report any areas of concern.

· Complying with health and safety procedures at all times.

· Coordinate with nominated sub-contractors for any emergencies or call-outs.

Requirements

· GCSE English Language or equivalent.

· Genuine interest in the serviced apartment / hotel industry.

· Outgoing and confident with a sense of professionalism at all times.

· Able to work in a fast-paced and customer service driven environment.

· Meticulous attention to detail.

· Knowledge of OPERA Cloud software.

· Knowledge of MS Word.

· Excellent interpersonal skills.

· Strong organisational skills with the ability to prioritise workload.

· Ability to work unsupervised and as part of a team.

Package

· Salary: £28,851 per annum

· Hours: 8pm to 8am, 4 days on 4 days off

· Shift pattern: Monday - Sunday Night shifts

· Holiday entitlement: 20 shifts p.a.

· Pension

This job description is intended to illustrate the key responsibilities of the job of Night Receptionist Team Member. It is not intended to be exhaustive and you are advised that the responsibilities may change from time to time.

Job Type: Full-time

Pay: £28,851.00 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
Referral programme

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in boston spa, nl

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