Key account manager Work, Jobs in Boston Spa, Nl (with Salaries)

Key Account Manager
Mitie —York
- Full-time
- Customer service
- Leadership
4d
Key Account Manager
Corpay —Knaresborough
- Full-time
- Remote
- Sales
- Customer service
- Communication skills
- Life insurance
Account Manager (Motor Finance Dealer & Brokers - Yorkshire)
Tandem Bank —Leeds
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
National Account Manager
Kirsty's —Harrogate
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Continuous improvement
- Free parking
- Work from home
Quick apply
13d
Business Development Manager (BDM) - Wetherby - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Wetherby
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Assistant Business Development Manager
Monster Group —York
- Full-time
- Management
- Business development
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager (Additional Services)
Hawkesworth Appliance Testing Ltd —Thirsk
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
11d
Key Account Development Manager
Kone —Keighley
- Full-time
- Hybrid work
- Sales
- English
- Business development
6d
Account Manager
TPP —Leeds
- £60,000 a year
- Spanish
- No experience needed
Business Development Manager (BDM) - Wakefield - Circa 41k Package - 53k OTE Uncapped
Yell —Wetherby
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Customer Success Account Manager
Simpson Associates —York
- Hybrid work
- CRM software
- Azure
- Organisational skills
Quick apply
Motor Finance Account Manager (Dealer - Yorkshire)
Tandem Bank —Wakefield
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Business Development Manager
Global Brands LTD —Leeds
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Account Manager – Strategic Accounts & Growth
Shortlister —York
- £45,000 - £65,000 a year
- Full-time
- Business development
Quick apply
Business Development Manager (BDM) - Bradford - Circa 41k Package- 53k OTE Uncapped
Yell —Wetherby
- £35,875 - £53,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Account Manager
Pressision Ltd —Leeds
- £32,000 - £40,160 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
Quick apply
Business Development Manager (BDM) - Wetherby - Circa 41k Package - 53k OTE Uncapped
Yell —Wetherby
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Business Development Manager (BDM) - York - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —York
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager - North East/Yorkshire
Markem-Imaje —York
- Hybrid work
- Sales
- Travel
- Communication skills
- Referral programme
Account Manager - Mobile Showroom North East England
Mascot International GmbH —Leeds
- Sales
- Analysis skills

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Key Account Manager

Mitie -
York

Apply Now

Job details

Permanent | Full-time
4 days ago

Qualifications

Customer service
Profit & loss
Customer relationship management
Leadership

Full job description

Job summary

The Key Account Manager is responsible for driving revenue across a defined region with defined Key Accounts. This role is high-impact with the focus on building relationships, retention, and growth of the company's key accounts within the Fire & Security sector. This role supports the development of client relationships, commercial performance, and service excellence across the key accounts, ensuring the development of long‑term partnerships, compliance, and best in class delivery.

The position blends system knowledge within both the fire and security sector, sales, service planning, customer service and operational oversight, driving a customer‑centric culture that differentiates the business in a highly regulated industry. They will play a key part in strengthening our footprint with both new and existing key customers.

Job objectives and responsibilities

Client Strategy & Relationship Building

Develop and execute a client strategy introducing all our Key Accounts to all work streams Mitie can offer.
Lead increased engagement with Key Accounts, with the intention that Key are developed into National Accounts.
The main point of contact for our Key Accounts, ensuring retention, satisfaction, and continuous improvement.
Conduct regular client reviews, ensuring SLA adherence, compliance, risk management, and contract renewal readiness.

Commercial & Financial Accountability

Review P&L performance for the key accounts portfolio they look after, delivering revenue growth, profitability, and cost‑to‑serve efficiency.
Have visibility of accounts and analyse where growth and profitability are low and strategize how they can be improved.
Identify upsell/cross‑sell opportunities across fire systems, security systems, monitoring, service & maintenance, and project works.
Undertake commercial negotiations, contract renewals, pricing strategy, and long‑term framework agreements with the support from the Director of Key & Regional Accounts.
Provide accurate forecasts, pipeline reporting, and strategic account plans.

Operational Excellence & Compliance

Ensure all service delivery meets the Client expectations.
Work in partnership with Operations, Engineering, and Compliance teams to drive consistent delivery quality.
Highlight any shortfalls with compliance, operational or commercial activity.
Assist with the mobilisation of any new contracts that fall within your region.
Assist with risk plans for any major key sites, including life‑safety compliance, asset condition, and lifecycle investment planning.

Build strong, long‑term relationships with customers across commercial, industrial, and public‑sector environments
Promote a full suite of fire‑industry services, including maintenance, testing, inspections, and compliance‑focused solutions
Identify customer needs and tailor service packages that deliver value and strengthen retention

Personal Development

Lead by example and mentor other Key Account Managers, Client Partners, and Strategic Leads.
Enhance your capability within the team around commercial acumen, client engagement, and technical understanding of fire & security systems.
Drive a collaborative culture between all departments and Support functions.

Market Insight & Innovation

Monitor changes in fire safety legislation, security technology trends, and emerging client needs.
Develop strategy around digital solutions and innovation including remote monitoring, analytics, cloud security systems, and predictive maintenance.
Advise the Senior leadership team on market positioning, competitive landscape, and client demands and any aspects of the contract which may have a detrimental effect.

Professional Conduct

This job description is intended to give the post holder an appreciation of the role envisaged for the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Person Specification

Essential

Experience in the Fire & Security industry.
Customer service experience and confidence in managing a range of key accounts, prioritising opportunities, and working autonomously.
Proven track record managing key accounts of all sizes.
Strong understanding of fire alarm systems, suppression, intruder, CCTV, access control, and compliance frameworks.
Commercially astute with experience in assisting with the P&L ownership, contract negotiations, and strategic planning.
Excellent client relationship skills with the ability to communicate effectively with the leadership team.
Team player and ability to play a key part in strengthening our footprint with both new and existing Customers.

Desirable

Knowledge of NSI, BAFE, BS5839, BS5306, ISO standards, and related compliance requirements.
Professional certifications (e.g., FIA training, ASIS, IFSM, BSIA membership).

Proven Track Record Key Performance Indicators (KPIs)

Portfolio revenue growth and profitability
Client retention and contract renewal rates
SLA performance, compliance, and audit outcomes
Customer satisfaction scores (NPS/CSAT)
Key performance and development

Apply Now

Refine Your Search

key account manager jobs in boston spa, nl

Key Account Manager

Key Account Manager

Account Manager (Motor Finance Dealer & Brokers - Yorkshire)

National Account Manager

Business Development Manager (BDM) - Wetherby - Circa 41k Package - 53k OTE Uncapped

Assistant Business Development Manager

Account Manager (Additional Services)

Key Account Development Manager

Account Manager

Business Development Manager (BDM) - Wakefield - Circa 41k Package - 53k OTE Uncapped

Customer Success Account Manager

Motor Finance Account Manager (Dealer - Yorkshire)

Business Development Manager

Senior Account Manager – Strategic Accounts & Growth

Business Development Manager (BDM) - Bradford - Circa 41k Package- 53k OTE Uncapped

Account Manager

Business Development Manager (BDM) - Wetherby - Circa 41k Package - 53k OTE Uncapped

Business Development Manager (BDM) - York - Circa 41k Package- 53k OTE Uncapped

Account Manager - North East/Yorkshire

Account Manager - Mobile Showroom North East England

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