senior client manager Work, Jobs in botley, ham (with Salaries)

Account Manager
ClearCourse —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Transaction Services Manager/Senior Manager
BDO —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Project Manager
Sceptre Networking Limited —Southampton
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Free parking
Quick apply
3d
Senior Counter Fraud Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Work from home
Senior Client Manager - National Security
Roke —Romsey
- Full-time
Growth Manager
Mitchell & Stones —Southampton
- £40,000 - £50,000 a year
- Full-time
- Travel
- Conflict management
- In-person
- Flexitime
- Work from home
Quick apply
9d
PMO Officer
Portsmouth City Council —Portsmouth
- £42,838 - £47,181 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Senior Administrator
Stonebridge Executive Search —Southampton
- £36,000 - £45,000 a year
- Microsoft Outlook
- Microsoft Office
- Analysis skills
Senior Project Manager
Roke —Romsey
- Full-time
- Leadership
Senior Employee Relations Manager
IWT PHU Single Corporate Service —Portsmouth
- £57,528 - £64,750 a year
- Full-time
- Travel
- Human resources
- Leadership
Quick apply
3d
Programme Manager
StandardAero —Gosport
- Full-time
- Management
- Project management
- Leadership
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Senior Energy Officer (Projects)
Portsmouth City Council —Portsmouth
- £47,181 - £51,356 a year
- Master's degree
- Leadership
Compliance and Engineering Manager
Hampshire County Council —Winchester
- £65,895 - £73,902 a year
- Hybrid work
- Construction
- Communication skills
- Annual leave
- Employee assistance programme
Junior Project Manager
Sceptre Networking Limited —Southampton
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Free parking
Quick apply
3d
Central Finance Manager
TC-Group —Fareham
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Accounting
- Leadership
Quick apply
Business Manager
Get Set UK 1 —Havant
- £35,000 - £38,000 a year
- Contracts
- Leadership
- Employee assistance programme
Quick apply
Valuation and Estate Manager
WSCC —Chichester
- £64,682 - £68,330 a year
- Full-time
- Travel
2d
Senior Architectural Manager
Mace —Winchester
- Full-time
- Hybrid work
- AutoCAD
- Contracts
- School
Equipment Hire Account Manager (Full Time)
Leasium Limited —Fareham
- £26,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
Quick apply
4d

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Account Manager

ClearCourse -
Waterlooville

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Driving Licence
Customer service
Administrative experience
Organisational skills
SaaS
Account management
Communication skills
Time management

Full job description

Account Manager

Based: Remote, with quarterly visits to Waterlooville office and regular customer travel
Reports to: Senior Business Development Manager

Role Description

At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses.

As we continue to grow, we’re looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption.

We’re looking for somebody commercially minded, highly organised and confident managing multiple priorities. You’ll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business.

This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions.

You’ll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth.

Key Responsibilities

Manage and maintain relationships across a portfolio of approximately 200 customer accounts
Maintain regular communication with customers through calls, virtual meetings and site visits
Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments
Support the migration of customers onto the ClearAccept payment gateway solution
Build strong customer relationships focused on retention and long-term success
Act as a trusted advisor, helping customers understand how to maximise value from the platform
Develop a strong understanding of the independent food retail sector and customer challenges
Capture customer feedback and act as the voice of the customer internally
Maintain accurate CRM records, forecasting and pipeline reporting
Produce monthly reporting and provide visibility of customer activity and opportunities
Work closely with Support, Operations, Finance, Marketing and Development teams
Develop strategic growth plans for key customer accounts over time
Support trade shows and industry events, including occasional overnight stays
Deliver an excellent level of customer service at all times

Requirements

Proven experience in a target-driven Account Management or Customer Success role
Experience managing a large portfolio of customer accounts
Strong administrative, organisational and reporting skills
Excellent time management and ability to manage competing priorities effectively
Experience within SaaS, EPOS, retail technology or software environments
Commercially aware with the ability to identify growth opportunities
Confident presenting solutions and influencing customer decision making
Strong interpersonal and communication skills with a customer-first approach
Calm and professional under pressure
Comfortable travelling regularly to customer sites across the UK
Full UK Driving Licence required

Benefits

25 days annual leave plus your birthday off

Life Assurance and Group Income Protection
Private medical cover with cash plan
Enhanced Company Pension Scheme
Employee wellbeing perks including Calm app subscription
Retail discounts and Employee Assistance Programme
Cycle to Work scheme
Volunteering days
Ongoing learning and development opportunities

Why Join Us?

You’ll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country’s most unique retail businesses.

As part of the wider ClearCourse Group, you’ll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.

Quick apply

Refine Your Search

senior client manager jobs in botley, ham

Account Manager

Transaction Services Manager/Senior Manager

Project Manager

Senior Counter Fraud Officer

Senior Client Manager - National Security

Growth Manager

PMO Officer

Senior Administrator

Senior Project Manager

Senior Employee Relations Manager

Programme Manager

Business Development Manager

Senior Energy Officer (Projects)

Compliance and Engineering Manager

Junior Project Manager

Central Finance Manager

Business Manager

Valuation and Estate Manager

Senior Architectural Manager

Equipment Hire Account Manager (Full Time)

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