Service leader Work, Jobs in Bottesford, Lec (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
Short-term Temporary Team Member
NEXT —Grantham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7d
Assistant Manager - Ever So Sensible, Lincoln
Ever So Sensible —Lincoln
- £29,000 - £31,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Head of Continual Service Improvement
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £79,504 - £91,609 a year
- Full-time
- Patient care
6d
Trainee Assistant Manager - Ferry Boat, Washingborough
Ever So Sensible —Washingborough
- £27,500 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Junior People Advisor
Greenwood Academies Trust —Nottingham
- £34,434 - £39,862 a year
- Administrative experience
- Travel
- Communication skills
- Free parking
- Annual leave
4d
Resuscitation Scheme Leader
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
Service Advisor - 6 month fixed term contract
FMG Repair Services —Grantham
- £28,809 a year
- Temporary
- IT
- Annual leave
- Employee discount
Quick apply
4d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Scheduling Co-ordinator
Reach Learning Disability Care C.I.C —Newark-on-Trent
- From £30,000 a year
- Full-time
- Care experience
- Administrative experience
- Organisational skills
- Free parking
- Sick pay
Quick apply
2d
Team Leader
HM Courts & Tribunal Service —Loughborough
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee discount
10d
Performance and Conversational Coach
PayPlan —Grantham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
13d
Barista Maestro
Costa Limited —Nottingham
- £13.75 - £14.75 an hour
- Full-time
- Fast casual restaurant
- Communication skills
- Employee discount
Quick apply
Income Recovery Team Leader
South Kesteven District Council —Grantham
- £37,467 a year
- Full-time
6d
Customer Service Representative
Rainbow Restoration —Mansfield
- £28,500 a year
- Full-time
- Computer literacy
- In-person
- Work from home
Quick apply
4d
General Manager - Operations
java inspiration —Lincoln
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
9d
General Manager
The Vedanta —Branston
- From £50,000 a year
- Weekend availability
- Hospitality
- Hotel
- Food service
- Flexible schedule
Quick apply
6d
Customer Service Supervisor
East Midlands Railway —Lincoln
- £19.60 an hour
- Weekend availability
- Customer service
- Computer literacy
- Leadership
2d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

service leader jobs in bottesford, lec

Customer Service Team Leader (12 month contract)

Head of Customer Service

Short-term Temporary Team Member

Assistant Manager - Ever So Sensible, Lincoln

Head of Continual Service Improvement

Trainee Assistant Manager - Ferry Boat, Washingborough

Junior People Advisor

Resuscitation Scheme Leader

Service Advisor - 6 month fixed term contract

Head of Service Delivery

Scheduling Co-ordinator

Team Leader

Performance and Conversational Coach

Contact Centre Manager

Barista Maestro

Income Recovery Team Leader

Customer Service Representative

General Manager - Operations

General Manager

Customer Service Supervisor

I want to receive the latest job alerts for service leader in bottesford, lec

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