Model governance associate Work, Jobs in Bourne End, Hrt (with Salaries)

Customer Success Operations Associate
GP Automate —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- GP surgery experience
Quick apply
21h
Senior Associate Trustee
3173 —London
- Full-time
- Remote
- Communication skills
Charity & Social Enterprise Associate
Bates Wells —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Quick apply
Professional Services Operations & Governance Partner
Sapiens —London
- Full-time
- Hybrid work
- Continuous improvement
Senior Client Policy Analyst, Governance
Broadridge —London
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
8d
Associate Recruiting Manager - Global Assessment & Selection Services
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Supervising experience
- Bachelor's degree
- No degree
- Employee discount
- Flexible schedule
Associate Product Manager, Climate & Nature Solutions
Morningstar —London
- £53,900.00 - £72,233.33 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- AI
Clinical Trial Associate Manager
Galderma —London
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
AI Enablement Associate
Fitch Group —London
- Bachelor's degree
- SharePoint
- AI
Associate Flood Risk Consultant
AECOM —St Albans
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Contracts
Middle Office Fund Management Associate (Hybrid - 80-100%), London (GB)
Swiss Re —London
- £34,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Organisational skills
Compensation Advisor, Associate
Société Générale —London
- Microsoft Powerpoint
- Microsoft Excel
- Computer literacy
Product Associate, Consumer Duty (3 month contract)
Timelineapp Tech Limited —London
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
1d
Manager / Associate Director, Tax Operating Model Advisory, Tax Technology
Deloitte —London
- Hybrid work
- Accounting
- Tax experience
4d
Associate, Compensation
BlackRock Investments —London
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
- Work from home
9d
Associate General Counsel - Global Commercial Lead
HackerOne —London
- £175,000 - £320,000 a year
- Full-time
- Remote
- Contracts
- Financial services
- AI
- Annual leave
- Employee assistance programme
Company Secretarial Associate
Checkout.com —London
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Time management
Quick apply
Operational Effectiveness Manager - Performance, Improv, Data, Digital
West London NHS Trust —London
- £63,665 - £70,887 a year
- Full-time
8d
Associate Director, AI & Advanced Analytics
CSL Behring —Maidenhead
- £181,000 - £214,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Treasury Associate
Moneybox —London
- Hybrid work
- Analysis skills
- Bachelor's degree

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model governance associate jobs near bourne end, hrt

Customer Success Operations Associate

GP Automate
London

Quick apply

Job details

Full-time
£55,000 - £65,000 a year
21 hours ago

Benefits

Private medical insurance

Qualifications

Sales
GP surgery experience
Primary care

Full job description

About the role

This is an early-stage role at a pre-funding healthtech company. Customer success sits within the Operations function - that is a deliberate choice at our current size and stage. You will work in a lean environment where resourcefulness and AI-augmented output matters.

You will be responsible for the post-sales customer experience across our entire portfolio of GP practice accounts, working alongside SDRs and AEs. Your focus is on scaled, process-driven CS - onboarding, support, health monitoring, and renewals - rather than high-touch, one-to-one relationship management. You will work collaboratively with the Head of Operations to define and iterate the CS model as the company grows.

What you will do

Own the post-sales customer experience across the entire portfolio of GP practice accounts, working alongside SDRs and AEs
Work with the Head of Operations to design and iterate onboarding journeys, value reviews, and escalation paths
Monitor account health and surface risks early, before they become churn
Support renewal conversations and flag expansion opportunities
Build lightweight internal tooling to make CS repeatable at scale: playbooks, templates, CRM views, dashboards
Use AI tools to automate repetitive workflows - follow-up emails, call summaries, status reporting, knowledge bases
Feed structured insight from customers back to Product and Ops
Work within NHS information governance and data compliance requirements

Requirements

What we are looking for

Essential

2–3 years in a customer success, onboarding, or account management role in a SaaS or tech environment
Comfortable collaborating with a senior operator to shape processes, then owning their execution
Operationally minded: you think in systems and document what you build
Actively uses AI tools in day-to-day work - whether to draft communications, summarise calls, or build internal resources
Clear communicator, comfortable working with clinical and non-technical stakeholders
Data-literate: you use metrics to prioritise, not just to report
Curious, independent, and willing to figure things out rather than wait to be told

Desirable

Experience in a healthtech, NHS-adjacent, or highly regulated SaaS environment
Familiarity with GP practice structures or primary care workflows
Experience at an early-stage company where processes were still being built

What success looks like in the first 60 days

Build a working understanding of our automated clinical workflows and exception handling, supported by the Head of Operations
Take ownership of the post-sales experience for the account portfolio, with agreed value review cadences in place
Document a simple onboarding and handover workflow from Sales to CS, including a shared definition of a healthy account
Set up basic health tracking: at-risk signals, leading indicators, and a weekly risk review routine
Produce first versions of CS playbooks and templates: onboarding plan, renewal prep, comms templates
Run a first round of value reviews with renewing accounts and produce a lightweight value narrative for practices and PCN partners

Benefits

What we offer

Salary up to £65,000 depending on experience
Private healthcare (you and your family)
Flexible hybrid working - 2 days in Central London office
Direct input into how the CS function is shaped alongside the Head of Operations
Exposure to engineers, clinicians, and product leaders working on real NHS problems
Work that has a measurable impact on GP capacity

Quick apply

Refine Your Search

model governance associate jobs in bourne end, hrt

Customer Success Operations Associate

Senior Associate Trustee

Charity & Social Enterprise Associate

Professional Services Operations & Governance Partner

Senior Client Policy Analyst, Governance

Associate Recruiting Manager - Global Assessment & Selection Services

Associate Product Manager, Climate & Nature Solutions

Clinical Trial Associate Manager

AI Enablement Associate

Associate Flood Risk Consultant

Middle Office Fund Management Associate (Hybrid - 80-100%), London (GB)

Compensation Advisor, Associate

Product Associate, Consumer Duty (3 month contract)

Manager / Associate Director, Tax Operating Model Advisory, Tax Technology

Associate, Compensation

Associate General Counsel - Global Commercial Lead

Company Secretarial Associate

Operational Effectiveness Manager - Performance, Improv, Data, Digital

Associate Director, AI & Advanced Analytics

Treasury Associate

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