Staffing manager Work, Jobs in Bourne End, Hrt (with Salaries)

Customer Success Manager
Mentorhero —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
Quick apply
1d
Office Manager - Westfield School
Buckinghamshire Council —Bourne End
- Full-time
- Administrative experience
- Human resources
- Organisational skills
11d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- Human resources
Area Leader of Restaurants (Operations Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Operations and Complaints Manager
Castle Medical Group —Luton
- £33,280 - £39,520 a year
- Full-time
- Management
- GP surgery experience
- Human resources
- Store discount
- Employee discount
Quick apply
13d
Regional Operations Manager
BidvestNoonan —London
- Up to £55,109.40 a year
- Full-time
Quick apply
Responsible Individual
Your Vision Children's Homes —Luton
- £450 - £500 a day
- Part-time
- Supervising experience
- In-person
- Communication skills
Quick apply
13d
Care Home Manager
Healthcare Homes —Watford
- £85,000 - £88,000 a year
- Full-time
- Management
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Head of Performance Improvement
North London NHS Foundation Trust —London
- £88,250 - £100,355 a year
- Full-time
- Annual leave
5d
HR & Compliance Manager – Children's Residential Care
Oasis Manor Care Ltd —London
- £50,000 - £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
14d
Operations Managers
Jobs In. Fitness —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
Quick apply
12d
HR & Talent Acquisition Manager (m/f/d)
enua Pharma GmbH —London
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
5h
Frontline Cleaning Inspector / Quality Auditor
Smarter Services Ltd —London
- £36,000 a year
- Full-time
- Microsoft Office
- Driving
- Travel
Quick apply
13d
Communications Officer, Communications
Watford General Hospital —Watford
- £41,957 - £50,387 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Patient care
14d
Redevelopment Team Administrator, Redevelopment
Watford General Hospital —Watford
- £33,677 - £40,996 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Lead Campaign Operations Manager
Native —London
- £40,000 a year
- Hybrid work
- Management
- Salesforce
- Team management
- Work from home
Children's Charity Head of Operations
Play Adventures and Community Enrichment (PACE) —Camden Town
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Working with children
- Human resources
- Employee discount
- Bereavement leave
Quick apply
5d

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Customer Success Manager

Mentorhero
London

Quick apply

Job details

Permanent | Full-time
£60,000 - £80,000 a year
1 day ago

Qualifications

B2B
Account management

Full job description

Customer Success Manager - mentorhero
Full time | London (hybrid) | £60,000-£80,000

This role is focused on mentor and mentee experience, not B2B account management. You will own the matching, briefing and delivery of every mentoring relationship on the platform, working directly with individuals rather than managing commercial accounts.

About mentorhero

mentorhero is a global career mentoring platform connecting students, job seekers and career professionals with industry mentors through structured 30 minute virtual sessions. We call it micro-mentoring: short, high value conversations that help people get unstuck in their careers, at scale.

We work with corporate partners and universities to bring mentoring to the people who need it most, and we are building the operational engine that makes every match feel personal, well prepared and genuinely useful.

The Role

You will be our first full time hire and the person responsible for making sure every mentor and mentee on the platform has a great experience, from first conversation to completed session.

This is a senior, autonomous role. There is no team to manage and no one checking your work line by line, so you will need to be comfortable making judgment calls, keeping meticulous records and owning outcomes end to end. We will give you the playbook: the matching approach, briefing templates and communication style. Your job is to run it brilliantly, spot what is not working, and tell us when it needs to change.

Accuracy and follow through matter enormously here. Nothing should fall through the cracks.

What you will be doing

Speaking directly with mentees to understand their goals and challenges
Matching mentees with the right mentor based on need, availability and fit
Creating clear briefings for both mentor and mentee ahead of every session
Booking sessions into calendars and managing reschedules
Communicating with mentors and mentees by email throughout the relationship
Keeping accurate records of every match, including mentor availability and any issues that arise

What this role does not include: commercial negotiations, pricing, contract terms or renewal conversations with corporate partners. Those sit with the founding team. You may occasionally support with partner facing updates, but the core of this role is the mentor and mentee experience.

What we are looking for

3 to 5 years experience in customer success, client success or account management
At least 2 years of that in a startup environment
A genuine hands on doer who is comfortable rolling up their sleeves in a small, fast moving team where there is no big back office to lean on
Experience managing two sided relationships, where both parties need separate handling. Background in recruitment, staffing or agency account management is a strong fit
Highly organised, with a low tolerance for dropped detail or missed follow ups
Confident written communicator, equally comfortable writing to a mentee in their twenties and a senior industry mentor
Senior enough to take full ownership without being hand-held, and to flag proactively when something in the process needs to change

The Package

£60,000-£80,000 base salary

Pay: £60,000.00-£80,000.00 per year

Experience:

'working in a startup': 2 years (required)

Work Location: Hybrid remote in London SW8

Quick apply

Refine Your Search

staffing manager jobs in bourne end, hrt

Customer Success Manager

Office Manager - Westfield School

People Operations Manager - Events

Corporate Guest Services Manager

Hospitality Academy Learning and Development Manager

Customer Success Manager

Area Leader of Restaurants (Operations Manager)

Operations and Complaints Manager

Regional Operations Manager

Responsible Individual

Care Home Manager

Head of Performance Improvement

HR & Compliance Manager – Children's Residential Care

Operations Managers

HR & Talent Acquisition Manager (m/f/d)

Frontline Cleaning Inspector / Quality Auditor

Communications Officer, Communications

Redevelopment Team Administrator, Redevelopment

Lead Campaign Operations Manager

Children's Charity Head of Operations

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