Call centre Work, Jobs in Bournemouth, Eng (with Salaries)

On Call Operator
Horizon Home Care —Poole
- £12.71 an hour
- Weekend availability
Quick apply
Telesales – B2B Sales – Business Development
Astute —Bournemouth
- Up to £28,000 a year
- Full-time
Telesales Advisor
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
Quick apply
12d
Inbound Sales Executive
First Local Serivces —Westbourne
- From £32,000 a year
- Overtime
- CRM software
- Sales
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Telesales Executive
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
Quick apply
12d
Telemarketer
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
Quick apply
12d
Telemarketing Executive
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
Quick apply
12d
Telesales - Uncapped Earnings
DDS MARKETING LTD T/A DIRECT DATA SQUAD —Bournemouth
- £26,000 - £85,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Telemarketing Team Leader
Astute —Bournemouth
- Time management
- Analytics
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
Quick apply
Call Centre Trainer
Churchill Retirement PLC —Ringwood
- Full-time
- Customer service
- Mentoring
- Training & development
- Annual leave
11d
Area Sales Surveyor
Garolla Garage Doors —Poole
- £25,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Employee assistance programme
Quick apply
Telemarketing Campaign Manager
Astute —Bournemouth
- Team management
- Marketing
- Analytics
Contact Centre Training and Quality Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Project management
Quick apply
Telemarketing Executive
ElemenTel —Romsey
- Up to £25,000 a year
- Customer service
- Free parking
- Annual leave
ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office
Trane Technologies —Southampton
- Full-time
- CRM software
- Customer service
- Business development
International Reservations Concierge (Dutch Speaking)
Carnival UK —Southampton
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
Quick apply

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Customer Service Advisor
Better —Bournemouth
You’ll be the first point of contact for incoming queries, ensuring customers feel supported and valued while helping resolve issues quickly and effectively.
£28,000 a year
Quick apply
12d
Client Support Specialist
I-Fulfilment —Christchurch
First point of contact for Client queries through a ticketing system and telephone calls. Taking ownership for Client related queries such as backorders,…
£27,500 - £30,000 a year
Quick apply

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call centre jobs near bournemouth, eng

On Call Operator

Horizon Home Care -
Poole

Quick apply

Job details

Permanent
£12.71 an hour

Qualifications

Level 3 in Health & Social Care
Customer service call handling
Level 2 in Health & Social Care
Home care
Care Quality Commission compliance oversight
Safeguarding procedures
NVQ
Care Quality Commission standards
Rota coordination

Full job description

About The Role

️On-Call Operator - Domiciliary Care (Multiple Positions Available)

Shifts Available:

➡️Weekdays 5pm-8pm

➡️Weekends (and Bank Holidays on a ROTA) 7am - 8pm

Rate:£12.71 per hour

Are you experienced in domiciliary care and confident managing challenging situations out of hours?

We’re looking for a calm, resourceful, and responsive On-Call Operator to provide critical out-of-hours support for our domiciliary care service. You’ll be the first point of contact for staff and customers during evenings, weekends, and bank holidays—keeping care running smoothly when the office is closed.

This fully remote role is essential in helping us maintain service quality, staff wellbeing, and client satisfaction at all times.

Key Responsibilities:

✅ Service Continuity & Emergency Response

Handle urgent calls from carers, clients, and professionals
Resolve rota issues such as sickness and last-minute cover
Monitor visits via PASSsystem and ensure all visits are accounted for
Escalate safeguarding or critical concerns as needed

✅ Staff Support

Provide guidance and reassurance to care staff
Offer advice on incidents, emergencies, and company protocols
Ensure lone workers feel supported out of hours

✅ Communication & Compliance

Log all calls and actions taken during the shift
Deliver clear handovers to the office team
Uphold safeguarding and CQC compliance at all times

✅ What You’ll Need:

Essential:
- Previous experience in domiciliary care or health & social care
- Strong rota management and problem-solving skills
- Calm and confident decision-making under pressure
- Access to reliable phone and internet during shifts
Desirable:
- Experience with PASSsystem or Care Planner
- NVQ Level 2 or 3 in Health & Social Care
- Working knowledge of CQC requirements

Why Join Us?

Be a key player in keeping vulnerable people safe and supported
Competitive pay with enhancements for unsociable hours
Flexible remote working
Supportive, well-structured handover process and ongoing training

If you’re passionate about care, confident handling emergencies, and ready to be the calm voice on the other end of the phone, we’d love to hear from you.

#INDBranch

About Us

Horizon Care, part of Natali Healthcare Solutions, has been providing person-centred domiciliary care for over 30 years, helping individuals maintain independence in their own homes. Our experienced team delivers tailored support with a focus on dignity, safety, and well-being. We are looking for dedicated carers who want to bring comfort and reassurance to those who need it most.

Quick apply

Refine Your Search

call centre jobs in bournemouth, eng

On Call Operator

Telesales – B2B Sales – Business Development

Telesales Advisor

Inbound Sales Executive

Telesales Executive

Telemarketer

Telemarketing Executive

Telesales - Uncapped Earnings

Call Centre Supervisor

Telemarketing Team Leader

JUNIOR SALES CONSULTANT

Call Centre Trainer

Area Sales Surveyor

Telemarketing Campaign Manager

Contact Centre Training and Quality Manager

Telemarketing Executive

ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office

International Reservations Concierge (Dutch Speaking)

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