workforce manager Work, Jobs in bournemouth, eng (with Salaries)

Operational Manager (Future COO Pathway)
Loans by MAL —Bournemouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
1d
Bereavement Service Team Co-ordination Manager
BCP Council —Bournemouth
- From £44,075 a year
- Microsoft Office
- Team management
- No degree
13d
Operations Supervisor, DBH3
Amazon UK Services Ltd. —Bournemouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
1d
Associate Director of Organisational Development, Culture & Leadership
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £112,782 - £129,783 a year
- Full-time
- Leadership
1d
Human Resources & People Manager
learndirect Ltd —Bournemouth
- £50,000 - £60,000 a year
- Human resources
- Referral programme
Quick apply
7d
SEND Team Manager - 2 full-time positions
BCP Council —Bournemouth
- £48,226 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Negotiation
3d
People and Wellbeing Manager
The Lion Works School —Poole
- £42,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
Quick apply
6d
Wholesale KYC Operations Policy and Program Support - Vice President
JPMorganChase —Bournemouth
- Full-time
- Communication skills
Careers and Enterprise Manager
Arts University Bournemouth —Poole
- £42,882 a year
- Full-time
- Hybrid work
- In-person
- Leadership
3d
Lead Technical Program Manager
JPMorganChase —Bournemouth
- Full-time
- Analysis skills
- Agile
- Leadership
Business Analyst - Supervision Projects Business Control Management - Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Store Manager
Wed2B UK and ROI —Bournemouth
- £26,574 a year
- Part-time
- Leadership
- Employee discount
Quick apply
1d
Early Careers Programme Manager UK Apprenticeship - Associate
JPMorganChase —Bournemouth
- Full-time
- Human resources
- Organisational skills
- Communication skills
2d
Change Communication Manager
SSE —Poole
- Customer service
- Communication skills
- Employee discount
13d
Freelance Creative Practitioner
Hampshire Cultural Trust —New Milton
- £25 - £30 an hour
12d
Practice Manager
Dr Helen Allergy / Dr Helen Medical —St. Leonards and St. Ives West
- £45,000 - £55,000 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Annual leave
Quick apply
2d
Vulnerability Management Specialist
Quilter —Southampton
- Full-time
- Azure
8d
Re-let Maintenance Manager
DWP Housing Partnership —Bournemouth
- £40,000 - £42,000 a year
- Full-time
- Maintenance
- Leadership
Quick apply
1h
Business Change Manager
SSE —Poole
- Customer service
- Employee discount
13d
Community Safety Officer - Prevent and Protect Focus - 20 hours per week - Fixed term for 2 years
BCP Council —Bournemouth
- £34,434 a year
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Flexible schedule
1d

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Operational Manager (Future COO Pathway)

Loans by MAL
Bournemouth

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
1 day ago

Benefits

Free parking
Casual dress
On-site gym
Discounted or free food
Company events
On-site parking

Qualifications

Management
Supervising experience
Bachelor's degree
Financial services
Leadership

Full job description

About Loans by MAL

We're a fast-growing consumer lending business based in Bournemouth (soon to be Westbourne).

We lend responsibly, support customers when they experience financial difficulty, and continously improve how we operate. As we've grown, we've built a team across the UK and South Africa, with customer operations at the centre of everything we do.

We're now looking for an Operational Manager to take ownership of that function and help us scale it further.

The Role

This is a genuine operational leadership role.

You'll be responsible for the day-to-day running of a customer operations function of approximately 20 people across both our UK and offshore teams.

Your focus will be ensuring the operation runs efficiently, productively, and consistently. You'll be responsible for workforce planning, resource allocation, operational performance, service levels, productivity, quality standards, and ensuring the right work is being completed by the right people at the right time.

This is not a role where you'll inherit a large management structure. You'll have significant autonomy and ownership from day one, working closely with senior leadership to shape how the operation evolves as the business grows.

For the right individual, this role has a clear development pathway into a future Chief Operating Officer position.

What You'll Be Doing

Managing the day-to-day operation across UK and offshore teams
Planning resource allocation and workforce capacity
Ensuring service levels and operational targets are achieved
Monitoring productivity and identifying opportunities for improvement
Raising performance standards and driving accountability
Ensuring operational processes are followed consistently
Managing workloads, priorities, and operational delivery
Identifying inefficiencies and implementing improvements
Working with leadership to scale operational capability as the business grows
Building reporting and management information to support decision-making

What We're Looking For

We're looking for someone who enjoys running an operation.

You may currently be an:

Operations Manager
Contact Centre Manager
Collections Manager
Workforce Planning Manager
Service Delivery Manager
Head of Operations within a smaller business

Most importantly, you'll be highly organised, commercially aware, and comfortable taking ownership of results.

You'll have experience:

Managing operational teams
Workforce and resource planning
Driving productivity and efficiency
Managing KPIs and operational performance
Implementing process improvements
Holding teams accountable to standards and outcomes

Experience within financial services, lending, collections, or other regulated environments would be beneficial, but isn't essential.

What You'll Get

£50,000 - £55,000 salary
25 days holiday plus bank holidays
Your birthday off every year
Free on-site gym
Free parking
Regular company events
Significant autonomy and ownership
Direct exposure to senior leadership
A structured development pathway towards a future COO role

Why Join Us?

This is an opportunity to take ownership of an entire operation, rather than simply managing a team.

You'll have the ability to influence how the business operates, improve performance, shape processes, and build something that scales.

If you're someone who enjoys creating structure, driving standards, and taking responsibility for operational outcomes, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

workforce manager jobs in bournemouth, eng

Operational Manager (Future COO Pathway)

Bereavement Service Team Co-ordination Manager

Operations Supervisor, DBH3

Associate Director of Organisational Development, Culture & Leadership

Human Resources & People Manager

SEND Team Manager - 2 full-time positions

People and Wellbeing Manager

Wholesale KYC Operations Policy and Program Support - Vice President

Careers and Enterprise Manager

Lead Technical Program Manager

Business Analyst - Supervision Projects Business Control Management - Associate

Store Manager

Early Careers Programme Manager UK Apprenticeship - Associate

Change Communication Manager

Freelance Creative Practitioner

Practice Manager

Vulnerability Management Specialist

Re-let Maintenance Manager

Business Change Manager

Community Safety Officer - Prevent and Protect Focus - 20 hours per week - Fixed term for 2 years

I want to receive the latest job alerts for workforce manager in bournemouth, eng

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