Customer services officer (2 roles) Work, Jobs in Bournemouth (with Salaries)

Housing Options Officer - 2 roles - 12 month FTC
BCP Council —Bournemouth
- From £34,434 a year
- Call to connect
- Hybrid work
- Customer service
- English
9d
Matchday Welfare Team (Casual)
AFC Bournemouth —Bournemouth
- Working with children
- Communication skills
Operational Support Officer
HM Courts & Tribunal Service —Southampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
9d
Security Officer - Hoburne Naish
Hoburne —New Milton
- £29,747.48 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
2d
Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Energy Inclusion Officer
SNG (Sovereign Network Group) —Blandford Forum
- £32,000 - £37,000 a year
- Full-time
- Travel
- Communication skills
7d
Security Officer
OCS Group —Winfrith Newburgh
- £14.57 an hour
- Weekend availability
- Communication skills
Quick apply
7d
Head of Public Protection
Southampton City Council —Southampton
- £78,723 - £84,412 a year
- Full-time
- Employee assistance programme
- Employee discount
4d
Home Adaptations Team Manager
Southampton City Council —Southampton
- £57,755 - £65,222 a year
- Full-time
- Hybrid work
- Management
- Team management
- Case management
- Employee assistance programme
- Employee discount
8d
Security Officer
Securitas UK —Romsey
- £13.50 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Operational Support Grade – Fixed Term – HMP Guys Marsh (Prison Support Role)
Ministry of Justice —Salisbury
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
7d
Application Development Officer (Children & Learning)
Southampton City Council —Southampton
- £41,771 - £46,141 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quality Assurance and Training Coordinator
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
14d
Business Unit Manager
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Travel
7d
Relief Security Officer
Securitas UK —Southampton
- £14 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Employee discount
Quick apply
3d

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Matchday Welfare Team (Casual)
AFC Bournemouth —Bournemouth
Previous Safeguarding experience with children and/or adults at risk. To support the delivery of a safe, inclusive, and welcoming matchday environment for all…
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Oak View Group —Southampton
Operating tills and handling cash/card transactions accurately. Previous experience in retail, hospitality, or customer service roles (stadium or event…
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customer services officer (2 roles) jobs near bournemouth

Housing Options Officer - 2 roles - 12 month FTC

BCP Council -
Bournemouth

Apply Now

Job details

Fixed term contract
From £34,434 a year
9 days ago

Qualifications

Driving Licence
Customer service
English

Full job description

Job Introduction

Starting salary for this role is £34,434 (pro rata for part-time colleagues)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.

Learn more in our ‘More than just a job’ brochure on our careers site.

Housing Options Officer

12 month FTC

Want to help to help & support people to resolve their housing problems?

We are looking for enthusiastic Housing Options Officers to join our dynamic & innovative team providing housing advice & support to residents with housing problems. Experience of working with people in an advice or problem-solving capacity is required and we will offer opportunities for training and professional development.

This role will challenge you every day to use your excellent customer service and problem-solving skills within a supportive and motivated team, helping people in often complex and difficult situations, including homelessness.

This role involves working in an office, in the community and at home and requires face to face contact with customers.

If you can:

Communicate effectively, to really understand a customer’s needs and how to help to resolve their housing situation
Have a holistic approach to problem solving customer needs
Manage a caseload effectively within competing demands
Collaborate with residents, other services and your colleagues & help them to find a lasting solution to their problem
Understand homelessness prevention and support, proactively working to prevent housing crisis.

Then we want to hear from you!

Are you as passionate about helping people with housing problems as we are?

Please use the job description and person specification to tell us how you would be suited to this role.

Hybrid Working Opportunities and Flexible Working Available

A full driving licence and access to a vehicle is preferred.

You must be able to evidence your right to work and commit to the duration of the contract.

Shortlisted candidates will undertake a written exercise as part of the interview process.

For an informal discussion about this post please contact Jo Frend on 01202 127578 / [email protected] or Stephanie Barker on 01202 123385 / [email protected]

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role

Previous applicants need not apply

Interview are due to take place w/c 20th July 2026

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

Be the difference - Join an organisation that values you

More About us | Working for BCP

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Role Profile for more details.

Apply Now

Refine Your Search

customer services officer (2 roles) jobs in bournemouth

Housing Options Officer - 2 roles - 12 month FTC

Matchday Welfare Team (Casual)

Operational Support Officer

Security Officer - Hoburne Naish

Service Designer

Energy Inclusion Officer

Security Officer

Head of Public Protection

Home Adaptations Team Manager

Security Officer

Operational Support Grade – Fixed Term – HMP Guys Marsh (Prison Support Role)

Application Development Officer (Children & Learning)

Quality Assurance and Training Coordinator

Business Unit Manager

Relief Security Officer

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