Head of it Work, Jobs in Bournemouth (with Salaries)

IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
IT Director
Humphries Kirk Solicitors —Poole
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician (1st Line) - The Hoburne Group
Hoburne —Christchurch
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Employee assistance programme
- Employee discount
6h
Facilities Manager
Vitality —Bournemouth
- Hybrid work
- IT
14d
Operational Data Improvement Manager
Allianz —Bournemouth
- £56,000 a year
- Full-time
- Hybrid work
- Machine learning
- Agile
- Employee discount
1d
Trust 2nd Line IT Support Engineer
Twynham Learning —Christchurch
- £26,824 - £29,540 a year
- Full-time
- Windows
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
14d
Head of Social Media
Vitality —Bournemouth
- Social media management
- Leadership
12d
Head of Financial Planning & Analysis
Draken —Bournemouth
- Microsoft Excel
- Analysis skills
- Accounting
Release Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Agile
- Communication skills
- SDLC
- Annual leave
- Employee assistance programme
1d
Assistant General Manager
TeamSport —Bournemouth
- Weekend availability
- Bar
- Management
6d
Account Manager
Carwow —Bournemouth
- Full-time
- Hybrid work
- No experience needed
- Driving
- Communication skills
- Annual leave
- Referral programme
5d
Senior Applied Machine Learning Engineer - Catalogue Intelligence
OnBuy —Bournemouth
- £65,000 - £75,000 a year
- Full-time
- Remote
- SQL
- Machine learning
- Python
- Annual leave
- Employee assistance programme
Quick apply
Business Manager - Dorset PDU - Permanent
HM Prison & Probation Service —Bournemouth
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Head of Performance Marketing
OnBuy —Bournemouth
- £100,000 - £130,000 a year
- Remote
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Graphic Designer
PSA Parts Ltd —Salisbury
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- Work from home
- Employee discount
Quick apply
12d
Operations Officer - Bournemouth (Zero Hours)
Skyborne Aviation Ltd —Bournemouth
- £14.50 an hour
- 12 hour shift
- Administrative experience
- Communication skills
- School
- Free parking
- Employee assistance programme
Service Delivery Analyst
kingfisher —Southampton
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
5h
Customer Assistant - Food - Redlands Poole
Marks & Spencer —Bournemouth
- £13.41 an hour
- Temporary
- Employee discount
8d
Team Member
KFC Castle Point —Bournemouth
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee discount

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IT Service Delivery Specialist

McCarthy & Stone -
Bournemouth

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

MCP
ITIL
Organisational skills
IT
Communication skills

Full job description

About You

We are looking for a customer-focused IT Service Delivery Specialist who brings the capability to deliver high-quality IT support and ensure the effective operation of our core systems and services.

You bring proven experience working within an IT Service Desk or Service Delivery environment, with the ability to manage incidents and service requests efficiently while maintaining a focus on service excellence. You are confident diagnosing and resolving technical issues across hardware, software, and network infrastructure, ensuring minimal disruption to the business.

You have experience working within structured IT environments, applying operational support frameworks and best practices such as ITIL. You understand the importance of accurate data capture, system tracking, and maintaining high-quality documentation to support consistent and effective service delivery.

You combine strong organisational skills with a proactive approach, managing competing priorities and high volumes of work within tight deadlines. You communicate effectively with stakeholders at all levels, building positive relationships and ensuring clear updates on issues, risks, and resolutions.

With strong attention to detail and a commitment to continuous improvement, you contribute to enhancing systems, processes, and service standards. You are comfortable supporting wider IT projects and activities while maintaining day-to-day operational performance.

We will give you:

Financial:

Competitive Salary + Discretionary Bonus
Company Pension Scheme
Life Assurance
Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

24 days holiday plus Bank Holidays
Monday to Friday, 37 hours per week
Onsite at our central Bournemouth Head Office
2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies

Your Impact

As an IT Service Delivery Specialist, you will play a key role in ensuring the effective delivery of IT services across the business.

You will be critical in:

Delivering first-line support for IT incidents and service requests, ensuring timely resolution within agreed SLAs
Supporting the build, configuration, and deployment of IT equipment, including laptops, mobile devices, and network hardware
Maintaining accurate records across IT systems, including asset management, stock control, and knowledge documentation
Contributing to system stability through daily checks, monitoring, and proactive issue identification
Supporting continuous improvement by enhancing processes, documentation, and service delivery practices aligned to ITIL principles
Working collaboratively with internal teams and external suppliers to ensure consistent, high-quality service delivery across all locations

What we are looking for

You are a proactive IT Service Delivery Specialist who thrives in a fast-paced environment and is passionate about delivering excellent service.

You’ll likely bring:

Proven experience within an IT Service Desk or Service Delivery role supporting hardware and software
Strong knowledge of incident and request management processes within structured IT frameworks
Experience building, configuring, and deploying IT equipment including laptops, mobile devices, and network components
The ability to manage workload effectively, prioritising tasks and adapting to changing demands
Strong communication skills with the ability to engage professionally across multiple channels
High attention to detail, with experience maintaining accurate records, documentation, and system updates
An understanding of ITIL practices (ITIL v4 Foundation desirable)
Relevant certifications such as MCP or CompTIA (desirable)

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of it jobs in bournemouth

IT Service Delivery Specialist

IT Director

IT Support Technician (1st Line) - The Hoburne Group

Facilities Manager

Operational Data Improvement Manager

Trust 2nd Line IT Support Engineer

Head of Social Media

Head of Financial Planning & Analysis

Release Manager

Assistant General Manager

Account Manager

Senior Applied Machine Learning Engineer - Catalogue Intelligence

Business Manager - Dorset PDU - Permanent

Operations Director

Head of Performance Marketing

Senior Graphic Designer

Operations Officer - Bournemouth (Zero Hours)

Service Delivery Analyst

Customer Assistant - Food - Redlands Poole

Team Member

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