Service engineer Work, Jobs in Boxford, Sfk (with Salaries)

1st Line IT Support Engineer
Stoke by Nayland Resort —Stoke by Nayland
- From £30,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
4d
Site Clearance Field Engineer
Network 2 Supplies Ltd (n2s) —Bury St. Edmunds
- From £27,191 a year
- Overtime
- Heavy lifting
- Travel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Workshop Maintenance Technician
Anglian Water Services Ltd —Colchester
- £40,000 - £46,000 a year
- Full-time
- Maintenance
- IT
- Welding
- Annual leave
Heating Engineer
Sureserve —Colchester
- £42,000 - £44,000 a year
- Monday to Friday
- Annual leave
Quick apply
Commercial Catering Engineer - East Anglia
MCFT —Newmarket
- £50,000 - £60,000 a year
- Full-time
- Annual leave
- Life insurance
Quick apply
Multi Skilled Engineer
Emcor —Bury St. Edmunds
- £54,080 a year
- Full-time
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply
Agricultural Service Engineer
G & J Peck Ltd —Rendlesham
- Overtime
- Maintenance
- Programmable logic controllers
- In-person
- Store discount
- Employee discount
Quick apply
2d
Assistant Highways Design Engineer
M Group —Ipswich
- AutoCAD
- Computer literacy
- Construction
- Annual leave
- Employee assistance programme
2nd Line Support
CLR —Ipswich
- £28,000 - £40,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
1d
Agricultural Engineer
Allfarm Installations Limited —Woodbridge
- Overtime
- Maintenance
- Driving
- Welding
Quick apply
Design Engineer
M Group —Ipswich
- Microsoft Word
- AutoCAD
- Civil engineering
- Annual leave
- Employee assistance programme
Apprentice Renewables Technology Engineer
Sureserve —Colchester
- £8.00 - £12.71 an hour
- Analysis skills
- Annual leave
Quick apply
Production Operative/Service Engineer
Medi-Plinth Equipment Limited —Gainsborough
- Full-time
- Assembly
- Organisational skills
- Warehouse experience
Quick apply
Air Conditioning Engineer-Colchester
Propcare Electrical Limited —Colchester
- Up to £40,000 a year
- Overtime
- Maintenance
- English
- Driving
Quick apply
3d
Mechanical Maintenance Engineer
Milbank Concrete Products Ltd —Earls Colne
- £35,000 - £45,000 a year
- Overtime
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Sick pay
Quick apply
Senior Field Service Engineer (Forklifts) - Full-time
Fork Truck Direct Ltd —Ipswich
- From £38,000 a year
- Overtime
- Forklift
- Electrical experience
- Organisational skills
Quick apply
12d
Mechanical Engineer
M Group —Colchester
- Engineering
- Construction
- Annual leave
- Employee assistance programme
Gas Installation Engineer
Sureserve —Colchester
- £40,000 - £50,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Senior Structures Engineer
M Group —Ipswich
- Management
- Contracts
- Annual leave
- Employee assistance programme
Process Engineer
Treatt —Bury St. Edmunds
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree

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1st Line IT Support Engineer

Stoke by Nayland Resort -
Stoke by Nayland

Quick apply

Job details

Full-time
From £30,000 a year
4 days ago

Benefits

Free parking
On-site gym
Annual leave
Discounted or free food
Canteen
Employee discount
Gym membership
On-site parking

Qualifications

Desktop support
Driving Licence
English
MTA
IT support
Computer networking
IT
Communication skills
Help desk

Full job description

1st Line IT Support Engineer

Salary: starting at £30,000 per year, depending on experience
Location: Leavenheath, Suffolk, with travel to other Group sites in Boxford and Ardleigh
Job type: Full-time, in person
Working pattern: 5 days over 7, with on-call and out of hours project work requirement on occasions.

About Us

The Boxford Group is a family-owned group of businesses based in East Anglia, made up of three well-established companies:

Stoke By Nayland Resort – a hotel, golf and leisure complex
Boxford Farms – a fruit growing business
Peake Fruit – a packhouse and marketing enterprise

Across the Group, we rely heavily on a wide range of technology systems to keep our businesses running. This includes everything from standard IT systems such as desktops, servers, networking and Wi-Fi, through to more specialist operational systems used across hospitality, farming, production, communications and site infrastructure.

We are now looking for a capable and hands-on 1st Line IT Support Engineer to join our internal team. This role will work closely with our MSP partner, who provide 2nd and 3rd line support services.

The Role

This is a varied, practical and hands-on IT support role. It would suit someone who enjoys getting stuck in, solving problems, working across different environments and being part of a small team where no two days are quite the same.

You will be supporting users and systems across multiple sites, including offices, hotel and leisure areas, comms rooms, plant areas, farm environments and packhouse/production spaces.

This is not purely a desk-based helpdesk role. We need someone sensible, practical and willing to get hands-on when needed, whether that means checking cabling, tracing network points, getting behind cabinets, looking at kit in comms areas, or helping diagnose technical issues in operational environments.

Key Responsibilities

Your main responsibilities will include:

Providing 1st line onsite IT support across the Group
Handling and resolving standard IT support tickets in conjunction with our MSP partner
Supporting Windows desktops, printers, Wi-Fi, networking, telephony, user accounts and general business systems
Assisting with troubleshooting connectivity issues across multiple sites
Helping with IT-related aspects of wider operational systems, such as TV distribution, communications links, production line equipment, Bio Digester Heat Plants and other site-based technology
Carrying out regular IT maintenance tasks, including updates, security patching and routine system checks
Supporting IT change work under the guidance of the MSP partner
Escalating issues clearly and professionally where 2nd or 3rd line support is required
Keeping documentation, notes and asset information up to date
Working closely with colleagues across Maintenance, Operations and external support partners

About You

We are looking for someone with the right attitude, common sense and technical curiosity.

You do not need to know everything already, but you do need to be a solid all-round “techie” who enjoys IT, learns quickly and is comfortable working in real-world environments where the answer is not always obvious at first glance.

You should be the sort of person who can stay calm, investigate properly and think logically before blaming “the network”. We have enough ghosts in the machine already.

Experience and Skills

There are no rigid requirements, as we recruit based on talent, capability and attitude. However, the ideal candidate will have some of the following:

Good general IT knowledge across Windows desktops, basic server concepts, networking, Wi-Fi and data communications
2 years’ experience in helpdesk, desktop support or general IT support
A practical, hands-on approach to troubleshooting
Confidence working with physical IT equipment, cabling, cabinets, access points, switches and end-user devices
Good communication skills and a professional approach when supporting colleagues
The ability to work independently, while knowing when to escalate
A willingness to learn and develop technical skills
Good written and spoken English
IT qualifications such as CompTIA, MTA or similar would be useful, but are not essential

A full UK driving licence as the role involves travel between sites in Leavenheath, Boxford and Ardleigh.

Package and Benefits

Salary starting at £30,000, and depending on experience and qualifications
28 days’ annual leave
Opportunity to gain experience across a wide variety of business-critical technology systems
Hands-on role with real scope to learn and develop

Interview Process

To apply, please submit your CV via Indeed along with a short summary explaining why you think you are suited to the role.

If your application is progressed, the first stage will be an initial Zoom call. This will give us the chance to explain more about the role and understand your technical background, experience and knowledge.

Successful candidates will then be invited to a second in-person interview, where we will focus more on fit, attitude, working style and whether the role and company are right for both sides.

Agency Policy

We do not work with recruitment agencies for this role and will not respond to agency calls or emails.

Pay: From £30,000.00 per year

Benefits:

Canteen
Discounted or free food
Employee discount
Free parking
Gym membership
On-site gym
On-site parking

Application question(s):

Do you have 2 years’ experience in helpdesk, desktop support or general IT support?
Do you have hands-on experience troubleshooting business networking issues, such as Wi-Fi problems, switch ports, cabling, VLANs, routers/firewalls?
Do you have a Full UK driving licence and access to your own vehicle?

Work Location: In person

Quick apply

Refine Your Search

service engineer jobs in boxford, sfk

1st Line IT Support Engineer

Site Clearance Field Engineer

Workshop Maintenance Technician

Heating Engineer

Commercial Catering Engineer - East Anglia

Multi Skilled Engineer

Agricultural Service Engineer

Assistant Highways Design Engineer

2nd Line Support

Agricultural Engineer

Design Engineer

Apprentice Renewables Technology Engineer

Production Operative/Service Engineer

Air Conditioning Engineer-Colchester

Mechanical Maintenance Engineer

Senior Field Service Engineer (Forklifts) - Full-time

Mechanical Engineer

Gas Installation Engineer

Senior Structures Engineer

Process Engineer

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