Customer support & client services occupations Work, Jobs in Brackley, Nth (with Salaries)

Administrator (Key Accounts)
Drain Doctor —Brackley
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Life insurance
Quick apply
7d
Aftercare Co-ordinator
Cherwell Windows —Banbury
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
1d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Every weekend
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
7d
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
Customer Service Advisor - 6 Month Fixed Term Contract
DPD Group UK —Bicester
- £24,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
13d
Helpdesk Administrator - 1700 - 2200
Equans —Oxford
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
Customer Service Adviser
Warwick District Council —Leamington Spa
- £26,824 - £28,598 a year
- Part-time
- Customer service
- Computer literacy
- In-person
- Work from home
14d
Business Centre Executive
Return on Investment Ltd —Milton Keynes
- £23,500 - £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
5d
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Client Success Executive
BSI —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
6d

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customer support & client services occupations jobs near brackley, nth

Administrator (Key Accounts)

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£26,500 - £27,500 a year
7 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

CRM software
Computer literacy
Microsoft Office
Administrative experience
Organisational skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Administrator plays a vital role in delivering a world-class customer experience to major national corporate clients. Working within a busy and growing team, the role involves liaising with high-profile customers and franchise partners to ensure seamless service delivery, operational excellence, and consistently high standards of customer care.

This position provides essential office-based administrative support to key national accounts, as well as working within the call-centre to manage customer calls and contributing directly to customer satisfaction, account growth, and service quality.

KEY RESPONSIBILITIES

Deliver a consistently high standard of customer care within the call centre and for national key account clients.
Act as a trusted point of contact, handling enquiries, bookings, complaints, and updates professionally and quickly.
Own customer issues end-to-end and ensure resolutions meet or exceed client expectations.
Maintain a friendly, responsive, and solutions-focused approach across phone and email communications.
Maintain accurate records across CRM and customer systems for all jobs, communications, and financial transactions.
Ensure timely and accurate administration of remittances, payments, statements, and reconciliations.
Support credit control activity through clear documentation, tracking, and follow-up.
Use data and reporting to identify trends, risks, or opportunities for service improvement and escalate accordingly.
Proactively identify recurring issues across processes, customer journeys, or franchise interactions.
Take ownership of complaints and service failures, focusing on resolution and root cause.
Communicate clearly with internal teams, franchise partners and customers to remove delays or misunderstandings.
Suggest practical improvements that simplify processes and enhance the customer experience.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Experience in a customer-focused role (essential)

· Strong administrative experience (essential)

· Experience using CRM systems (beneficial)

· Credit control experience (beneficial)

SKILLS / KNOWLEDGE:

· Computer Literate (Microsoft Office)

· Customer focused mind-set with a professional and friendly telephone manner

· Ability to manage multiple tasks and priorities in a fast-paced environment

· Strong attention to detail and organisational skills

Pay: £26,500.00-£27,500.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in brackley, nth

Administrator (Key Accounts)

Aftercare Co-ordinator

Customer Complaints Advisor

Team Lead - Customer Service

Client Services Coordinator (UK Wholesale)

Customer Care Coordinator

Service Delivery Manager

Customer Service Advisor

Customer Service Advisor - 6 Month Fixed Term Contract

Customer Service Specialist

Client Relations Executive

Helpdesk Agent (Full Time Office Working inc weekends)

Contact Centre Advisor (Night Shift)

Customer Service Advisor

Helpdesk Administrator - 1700 - 2200

Customer Service Adviser

Business Centre Executive

Call Handler

Client Solutions Specialist

Client Success Executive

I want to receive the latest job alerts for customer support & client services occupations in brackley, nth

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