Senior it support Work, Jobs in Bracknell Forest, Brk (with Salaries)

Sr Tech Support Professional - Matrikon
Honeywell —Bracknell
- Full-time
- Doctoral degree
- Computer Science
- Windows
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
Senior Projects Manager Disrepair & Damp & Mould
A2Dominion Group —Staines-upon-Thames
- £69,922 - £84,642 a year
- Data analysis skills
- English
- Contracts
- Employee discount
Senior OAT Tester (SC Eligible/ Cleared)
Scrumconnect Consulting —Staines-upon-Thames
- £48,000 a year
- Azure
- AWS
- Analysis skills
9d
OAT Tester (SC cleared/Eligible)
Scrumconnect Consulting —Staines-upon-Thames
- £40,000 a year
- Azure
- AWS
- Agile
9d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
Senior Performance Tester (SC Eligible/ Cleared)
Scrumconnect Consulting —Staines-upon-Thames
- £50,000 a year
- Full-time
- AWS
- APIs
- Agile
9d
Associate Support Engineer
PaperCut Software —Bracknell
- Full-time
- Hybrid work
- Computer Science
- IT
- Communication skills
Quick apply
3d
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Helpdesk Manager
Elmdale IT Services Limited —Reading
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
10d
Intelligence Analyst
Dexcom —Bracknell
- Full-time
- Analysis skills
- Bachelor's degree
Head of Operations
East Berkshire Primary Care Out of Hours —Bracknell
- £65,000 - £72,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Store discount
- Employee discount
Quick apply
4h
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Business Administration Manager
Signature Senior Lifestyle —Ascot
- £34,650 - £42,350 a year
- Weekend availability
- Maintenance
- IT
- Annual leave
- Employee assistance programme
Senior Software Engineer – Deployment & Support
Evolve Dynamics LTD —Farnham
- Full-time
- C++
- APIs
- Linux
Quick apply
4d
Onboarding and Compliance Specialist
Montu UK —Winnersh
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
10d
Senior IT Support Engineer
InfoTrack —Woking
- Full-time
- Hybrid work
- Azure
- Management
- Mentoring
- Annual leave
- Flexitime
Quick apply
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply

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Sr Tech Support Professional - Matrikon

Honeywell -
Bracknell

Apply Now

Job details

Full-time

Qualifications

TCP
Doctoral degree
Computer Science
Windows
Technical support
Firewall
Programmable logic controllers
Bachelor's degree
TCP/IP
Communication skills

Full job description

We are seeking an experienced and customer-focused Senior Technical Support Professional to join the Matrikon Support team as part of Honeywell Connected Industrial(HCI). This role is responsible for providing advanced technical support for Matrikon products and solutions, including OPC Classic, OPC UA, industrial data connectivity products, and related software used in industrial automation and OT/IT integration environments . The position requires strong troubleshooting expertise, a deep understanding of industrial communication technologies, and the ability to resolve complex customer issues across installation, configuration, performance, interoperability, and product usage scenarios. Matrikon’s portfolio includes OPC servers, OPC UA solutions, Data Broker, Tunnellers, historians, and related interoperability offerings used across industrial automation environments.

This is a Full time hybrid role based in Bracknell Honeywell site.

Honeywell

We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do

Key skills and qualifications

Bachelor’s degree in Computer Science, Electronics, Instrumentation, Electrical Engineering, Industrial Automation, or a related field, with 6+ years of relevant technical support experience.
Strong expertise in OPC Classic (DA/A&E/HDA) and OPC UA, industrial communication concepts, Windows-based software troubleshooting, and network troubleshooting (TCP/IP, ports, firewall, etc.).
Experience with industrial connectivity and products, including data historians, SCADA, HMI, DCS, and PLC ecosystems, such as Honeywell PHD and Emerson Delta V.
Excellent written and verbal communication skills, with proven ability to handle escalations and manage customer expectations effectively.
Familiarity with industrial automation systems, integration protocols (e.g., Modbus, MQTT), and experience with virtualized system deployments in industrial settings.
Knowledge of CRM/case management systems, incident management practices, and the ability to create customer-facing documentation from product manuals and release notes.

Our offer

Opportunities for professional development and career advancement.
A dynamic and inclusive work environment that fosters innovation and growth.
A culture that fosters inclusion, diversity, and innovation in an international work environment
Experienced leaders to support your professional development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

Key Responsibilities

Investigate un-invoiced shipments and identify sales orders needing urgent shipping actions.
Provide L2/L3 technical support for Matrikon products, addressing issues related to installation, configuration, connectivity, security, and performance.
Troubleshoot and resolve issues with OPC DA, A&E, HDA, OPC UA, and related data integration tools in industrial environments, using Matrikon’s support resources.
Analyze logs, configuration files, and customer environments to determine root causes and recommend corrective actions, ensuring efficient problem resolution.
Manage customer interactions through ticketing systems, email, and phone support, ensuring timely case acknowledgment, updates, and closures.
Collaborate with engineering teams to replicate customer issues in a lab environment, and assist in product installations, migrations, and system configurations.
Mentor junior engineers, create knowledge base articles, and work cross-functionally to enhance customer outcomes and integrate AI tools to improve support efficiency.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Apply Now

Refine Your Search

senior it support jobs in bracknell forest, brk

Sr Tech Support Professional - Matrikon

Specialist IT Services and Support II

Senior Projects Manager Disrepair & Damp & Mould

Senior OAT Tester (SC Eligible/ Cleared)

OAT Tester (SC cleared/Eligible)

Senior Director, Information Technology EMEA

Senior Performance Tester (SC Eligible/ Cleared)

Associate Support Engineer

Senior IT Support Technician

Helpdesk Manager

Intelligence Analyst

Head of Operations

Training and Support SME (Military)

People Operations Generalist

1st/2nd Line IT Support Engineer - Farnborough

Business Administration Manager

Senior Software Engineer – Deployment & Support

Onboarding and Compliance Specialist

Senior IT Support Engineer

Senior IT Delivery Manager

I want to receive the latest job alerts for senior it support in bracknell forest, brk

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